App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

roomMaster Logo

roomMaster

4.3
(65)

Write a review

Cloud or on-premise hotel property management

(4)

roomMaster Pricing, Features, Reviews and Alternatives

roomMaster FAQs

Q. What type of pricing plans does roomMaster offer?

roomMaster has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of roomMaster?

roomMaster has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does roomMaster support?

roomMaster supports the following languages:
English


Q. Does roomMaster offer an API?

No, roomMaster does not have an API available.


Q. What other apps does roomMaster integrate with?

roomMaster integrates with the following applications:
QuickBooks Online Advanced


Q. What level of support does roomMaster offer?

roomMaster offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support

roomMaster product overview

What is roomMaster?

roomMaster is an all-in-one hotel property management software (PMS) for hotels of all sizes, with front desk management, reservations management, and guest profiles. Suitable for independent boutiques, resorts, business hotels, or chain hotels, roomMaster is designed with the tools needed to manage the day-to-day tasks required for running a hotel and providing an enhanced guest experience.

Key benefits of using roomMaster

  • Manage the front desk with tools for managing reservations, checking guests in and out, controlling housekeeping, accessing the guest database, managing billing, and more, all from one screen.

  • View availability indicators and price rates by room type or room number when managing walk-in or phone bookings, with a drag & drop feature to control, create, or edit room assignments.

  • Handle reservations from any source, including direct online bookings, bookings through third party websites, or group blocks to OTA/GDS providers and travel agents, and view all reservations in one place.

  • Create guest profiles automatically which include guest information, preferences, booking history, and more, meaning staff can provide a personalized and enhanced guest experience. Data can also be synced with third party CRM tools for simple data management.

  • Manage multiple revenue streams, payments, taxes, and accounts with roomMaster’s bookkeeping and chart tools. Users can also gain business insight on finances and revenue using collected data to create reports and make smarter business decisions.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support

    Training options

    In Person
    Documentation
    Webinars
    Live Online
    Videos

    Not sure about roomMaster? Compare it with a popular alternative

    Starting from

    ic-pricetag

    No pricing info

    Free plan
    Free trial
    Pricing range

    Starting from

    ic-pricetag

    No pricing info

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    roomMaster pricing information

    Value for money

    4.0

    /5

    65

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    roomMaster features

    Functionality

    4.1

    /5

    65

    Total features

    38

    4 categories

    Most valued features by users

    Reservations Management
    Online Booking
    Booking Management
    Third-Party Integrations
    Reporting/Analytics
    Payment Processing
    Inventory Management
    Housekeeping Management

    Functionality contenders

    roomMaster users reviews

    Overall Rating

    4.3

    /5

    65

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.34/10
    Rating distribution

    5

    4

    3

    2

    1

    40

    14

    5

    4

    2

    Pros
    The technical support team was terrific. Responsive, available, knowledgeable, helpful and patient.
    It is also important to mention that the customer support team is amazing and always helpful.
    It has great value and is much cheaper than most property management systems with similar features and functionalities. RoomMaster is easy to use and very stable.
    Cons
    We had a virus from an email a few years back and lost data.).
    The support is awful and only try to make you pay as much as possible - Never any help with anything before they see the amount in account.
    It is time consuming and unintuitive. The system hard to grasp and to use properly.

    Overall rating contenders

    Common roomMaster comparisons

    roomMaster logo
    RMS Cloud logo
    roomMastervsRMS Cloud
    roomMaster logo
    WebRezPro logo
    roomMastervsWebRezPro
    roomMaster logo
    Little Hotelier logo
    roomMastervsLittle Hotelier
    roomMaster logo
    Cloudbeds logo
    roomMastervsCloudbeds
    roomMaster logo
    Hotelogix logo
    roomMastervsHotelogix
    roomMaster logo
    eZee Absolute logo
    roomMastervseZee Absolute

    Related categories