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All-in-one online hotel management software
eZee Absolute is an all-in-one hotel and property management system (PMS) platform that helps boost revenue, while simplifying hotel operations for small to mid-sized hotels, motels, B&Bs, resorts, and more. The solution allows users to manage hotels on-the-go by bringing all daily hotel operations along with basic inventory distribution operations at the user's fingertips. Hotel owners and staff can keep track of the happenings at their property along with several channel operations directly from a mobile device.
Typical customers
Platforms supported
Support options
Training options
Overall Rating
4.5
/5
264
Positive reviews
175
70
12
2
5
Overall rating contenders
Harjit K.
Owner
Hospitality, self-employed
Review source
Transcript
Speaker 1: Oh, hi. My name is Harjit, and I own a hostel. We use eZee Absolute, and I give them five...
Shaharuzzaman R.
Verified reviewer
Hospitality, 201-500 employees
Used daily for 1-2 years
Review source
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I familiar with eZee Absolute from my last organization. I liked most of this PMS features, such as - Revenue Management System, OTA Management, Booking engine, Reporting system, Sales & Reservation module. Being a sales man I always prefer easy and smooth operating system, which is totally providing by eZee Absolute. specially I would like to share one thing about eZee Absolute supporting team - they are very much smart and supportive. If I found any kind of difficulties, I can find out myself through YouTube tutorial. On YouTube lots of tutorial available. eZee Absolute PMS is fully internet based PMS, that's way i can always use this PMS from my laptop or mobile from Outside of property.
eZee Absolute is little bit slow due to fully internet based PMS. Sometime i found myself waiting for Hi Speed connection for access eZee Absolute. They should think about alternative way like desktop based.
Hi Shaharuzzaman, Thank you for your detailed review. We're glad to know that you find eZee Absolute easy to use and it's meeting your expectations. Addressing your cons, we will surely share this to the concerned team. At eZee, we're always trying to enhance our products and improve the user experience. And we assure you that with time, you will not face any such issues; and have a seamless experience with us. If you'd like to share any more suggestions, please drop an email on cm@ezeetechnosys.com. Regards, Team eZee.
Charl v.
Hospitality, 1-10 employees
Used daily for 2+ years
Review source
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Very good
Incredibly user friendly, able to conduct various daily tasks from one screen. Moving from one application to the other is simple as well as returning to the initial task.
Reports need some work in terms of stock standard reports already loaded for guest history and customer relationship management.
Hi Charl, Thank you so much for an amazing feedback. We constantly work on enhancing our software for better experience and reporting will surely be considered. However, we would like you to mail your suggestion at cm@ezeetechnosys.com. Regards, Team eZee
Firoz J.
Verified reviewer
Hospitality, 11-50 employees
Used daily for less than 6 months
Review source
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As a fellow hotelier having worked in the industry for 20 years I would not recommend this terrible PMS/channel manager system to anyone as you will loss money than you can image and your team will be scared to work on it as they do not trust the system at all.
It is all in one software with PMS, chancel manager, booking engine, guest review platform
The Ezee PMS system is flawed and the hotel will lose more revenue than it gains using this system. Every time the hotel marks the booking as a paid no-show or cancellation, the PMS will report to the OTAs free of cost. This will result in the hotel losing the virtual cards or credit card details for the no-shows + cancellations. In the last three, we lost almost 2200 in no-shows and cancellations...
Manish G.
Hospitality, 51-200 employees
Used daily for 2+ years
Review source
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It helped in expansion a lot, Using technology is not a task, but adopting the technology is difficult, we are still not been able to adopt its 100% of the features, it offers a lot more what we actually use internally.
The first thing i like in Ezee is its Customer Support which is not a easy task , Currently we are running 7 properties and almost each property use live chat option when they get stuck and it get resolved without connecting a call. The speed of the software is too good, it never crashes on group check ins, no errors at all
It's overall look and feel is not that good, but it can be ignored as it is being used internally. Guest portal look and feel can be improved
Hi Manish, Thank you so much for taking out time to review us and appreciating our support team. We are constantly working on making our software and services as user-friendly as possible. We request you to please send your suggestions at: cm@ezeetechnosys. Your suggestions are heart fully welcomed. Regards, Team eZee
Ahmed M.
Hospitality, 51-200 employees
Used daily for 2+ years
Review source
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Being Ezee Absolute users for the last 3 years in almost 13 of my hotels ranging from a small boutique hotel of 10 rooms to a medium-range hotel of 70 rooms inventory, I can confidently say that the experience of absolute professional business relations starts right from the time you submit your product joining request to Ezee followed by the pricing quotation, Data gathering process, profile creation, OTA's mapping, operational staff training and continues with endless 24/7/365 support.
Overall as an "HMS/PMS", Ezee Absolute is 2nd to none in terms of any operational or administrative requirements of any accommodation service provider no matter how big or small it is. Being the single company to offer both HMS & Channel Manger and the connectivity between Ezee Absolute (PMS) & Ezee Centrix Centrix (Chammel manager) is something which makes this product very exclusive and a top choice...
It is a real tough ask from a customer that is enjoying the product with complete satisfaction but the missing system-generated P&L report is something to be looked forward soon in place.
Hi Ahmed, Thank you so much for taking out time to write such a detailed feedback. We are elated to hear such an amazing feedback from you and its truly a delight to serve clients like you. We are constantly working on making our software and services as user-friendly as possible. We request you to please send your suggestions at: cm@ezeetechnosys. Your suggestions are heart fully welcomed. Regards, Team eZee
Q. What type of pricing plans does eZee Absolute offer?
eZee Absolute has the following pricing plans:
Starting from: $50.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of eZee Absolute?
eZee Absolute has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does eZee Absolute support?
eZee Absolute supports the following languages:
Arabic, Dutch, English, French, German, Indonesian, Korean, Portuguese, Spanish
Q. Does eZee Absolute support mobile devices?
eZee Absolute supports the following devices:
Android, iPad, iPhone
Q. Does eZee Absolute offer an API?
No, eZee Absolute does not have an API available.
Q. What level of support does eZee Absolute offer?
eZee Absolute offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Phone Support