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Hostaway vs Guidey Comparison

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Good recommendations?

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4.8

(64)

94pts

Overview

Category Leaders

Hostaway is the leading all-in-one vacation rental software for professional property managers who want to get more bookings...

Category Leaders

Guidey™ is a powerful, comprehensive digital guidebook platform, designed for multi-unit short term rental management companies.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

2.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

1.1K

5

4

3

2

1

944

111

23

9

22

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.8

64

5

4

3

2

1

55

7

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Easy to use, good connection with few platform, good user friendly design. Some of the features are good.
The customer support is excellent and they are constantly updating and improving. As you grow in number of listings the pricing becomes one of the best in the industry.
It has been good working with them and the customer support has been wonderful. The learning curve is really steep so it just takes time to get things really set up and understood.

Pros

Adding photos is easy I love the links to google maps and so far guests have found it really useful. Also love the QR code function and that it can just be send over WhatsApp and email.
Awesome experience with[SENSITIVE CONTENT] and team. They've been nothing but responsive and helpful and I can't wait to use them for additional properties in the future.
The customer service and the airguide team are SUPERB!!!! Especially since I am in Florida and they are in the UK.

Cons

Long time to receive an answer and they reply without looking at your enquiry, just sending random links to their knowledge base. Just useless if you have an urgent problem.
Difficult functionality, unable to put in standard restrictions or rules that you can when dealing with the channels directly.
Response time can be delayed due to timezone challenges.

Cons

Occasionally, it timed out, so you sometimes lost information you had added / edited.
Maybe the fact that there was no place to incorporate my social media pages.
Experienced a few small glitches attributed to caching problems on their end however each issue was resolved within a one hour window.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features136
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Catering Management
  • Channel Analytics
  • Channel Management
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Templates
  • Employee Management
  • Event Calendar
  • Expense Tracking
  • Extended Stay
  • Financial Management
  • For Hospitality Industry
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Guest Tracking
  • Housekeeping Management
  • Inbox Management
  • Incentive Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Lead Management
  • Listing Management
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Marketing Management
  • Mobile Access
  • Mobile App
  • Multi-Channel Campaigns
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Channel Sync
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Occupancy Management
  • Online Booking
  • Online Payments
  • Opportunity Management
  • Order Management
  • Owner Portal
  • Owner Statements
  • Partner Management
  • Partner Portal
  • Payment Processing
  • Performance Metrics
  • Pipeline Management
  • Point of Sale (POS)
  • Price/Margin Management
  • Promotions Management
  • Property Database
  • Property Management
  • Rate Management
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Referral Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Revenue Management
  • Reviews Management
  • Role-Based Permissions
  • Room Booking
  • Room Inventory
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Short/Long Term Rental
  • Single Property
  • Spa/Activity Management
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Screening
  • Third Party Booking
  • Third-Party Integrations
  • Transaction History
  • User Management
  • Website Integration
  • Website Management
  • Work Order Management
  • Workflow Management
  • Total features9
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Catering Management
  • Channel Analytics
  • Channel Management
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Templates
  • Employee Management
  • Event Calendar
  • Expense Tracking
  • Extended Stay
  • Financial Management
  • For Hospitality Industry
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Guest Tracking
  • Housekeeping Management
  • Inbox Management
  • Incentive Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Lead Management
  • Listing Management
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Marketing Management
  • Mobile Access
  • Mobile App
  • Multi-Channel Campaigns
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Channel Sync
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Occupancy Management
  • Online Booking
  • Online Payments
  • Opportunity Management
  • Order Management
  • Owner Portal
  • Owner Statements
  • Partner Management
  • Partner Portal
  • Payment Processing
  • Performance Metrics
  • Pipeline Management
  • Point of Sale (POS)
  • Price/Margin Management
  • Promotions Management
  • Property Database
  • Property Management
  • Rate Management
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Referral Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Revenue Management
  • Reviews Management
  • Role-Based Permissions
  • Room Booking
  • Room Inventory
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Short/Long Term Rental
  • Single Property
  • Spa/Activity Management
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Screening
  • Third Party Booking
  • Third-Party Integrations
  • Transaction History
  • User Management
  • Website Integration
  • Website Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations62
  • Beyond
  • Breezeway
  • Duve
  • Google Analytics 360
  • Guesty
  • Hostfully Property Management Platform
  • Mailchimp
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • RemoteLock
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Vrbo
  • Xero
  • Zapier
  • authorize.net
  • Total integrations2
  • Beyond
  • Breezeway
  • Duve
  • Google Analytics 360
  • Guesty
  • Hostfully Property Management Platform
  • Mailchimp
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • RemoteLock
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Vrbo
  • Xero
  • Zapier
  • authorize.net