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Hostaway logo
4.7
800

Vacation rental software for property management companies

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.7
    Customer support
    4.7
Pros and Cons from Hostaway users   
+15
Easy to use, good connection with few platform, good user friendly design. Some of the features are good.
Long time to receive an answer and they reply without looking at your enquiry, just sending random links to their knowledge base. Just useless if you have an urgent problem.
The customer support is excellent and they are constantly updating and improving. As you grow in number of listings the pricing becomes one of the best in the industry.
Difficult functionality, unable to put in standard restrictions or rules that you can when dealing with the channels directly.
It has been good working with them and the customer support has been wonderful. The learning curve is really steep so it just takes time to get things really set up and understood.
Response time can be delayed due to timezone challenges.
How it is able to help with so many aspects of my business. I love how I can use it to help with guest communications or just use it to sync calendars.
They had this corrected in just a week. The most recent issue I reported was also something that affected every user and they are working hard even now to correct it in a timely manner.
I like this company, their culture, and their obvious commitment to the client. The software is very intuitive, user-friendly, and has a fantastic design.
We've had an excellent experience thus far. From the seamless integrations with all OTA channels to the free booking engine website to drive direct bookings; Hostaway has been really helpful.
The other great thing about Hostaway are the constant improvements and customer support. It seems there are new and improved features every month which is exciting.
I love the task feature as well. I am still learning how to use a lot of it and I am excited about that.
Excellent product with all the necessary features. Fabulous customer support.
I'm pretty satisfied overall. Once these features have changed I'm very happy.
The fact that there is a lot of automation possibilities in the product makes our lives a lot easier and time won can be focused on other Business Development tasks.
The product itself is intuitive, user friendly. Hostaway's pricing/business model fits perfectly with my type of vacation rental business.
And I never encountered a glitch, something I appreciate a lot. Also, costumer service is really good.
Integration worked well with our current software. I love the multiple levels of services offered, with the dashboard, the email system, and the website build for my specific properties.
Easy to use, good connection with few platform, good user friendly design. Some of the features are good.
Long time to receive an answer and they reply without looking at your enquiry, just sending random links to their knowledge base. Just useless if you have an urgent problem.
The customer support is excellent and they are constantly updating and improving. As you grow in number of listings the pricing becomes one of the best in the industry.
Difficult functionality, unable to put in standard restrictions or rules that you can when dealing with the channels directly.
It has been good working with them and the customer support has been wonderful. The learning curve is really steep so it just takes time to get things really set up and understood.
Response time can be delayed due to timezone challenges.
How it is able to help with so many aspects of my business. I love how I can use it to help with guest communications or just use it to sync calendars.
They had this corrected in just a week. The most recent issue I reported was also something that affected every user and they are working hard even now to correct it in a timely manner.
I like this company, their culture, and their obvious commitment to the client. The software is very intuitive, user-friendly, and has a fantastic design.
We've had an excellent experience thus far. From the seamless integrations with all OTA channels to the free booking engine website to drive direct bookings; Hostaway has been really helpful.
The other great thing about Hostaway are the constant improvements and customer support. It seems there are new and improved features every month which is exciting.
I love the task feature as well. I am still learning how to use a lot of it and I am excited about that.
Excellent product with all the necessary features. Fabulous customer support.
I'm pretty satisfied overall. Once these features have changed I'm very happy.
The fact that there is a lot of automation possibilities in the product makes our lives a lot easier and time won can be focused on other Business Development tasks.
The product itself is intuitive, user friendly. Hostaway's pricing/business model fits perfectly with my type of vacation rental business.
And I never encountered a glitch, something I appreciate a lot. Also, costumer service is really good.
Integration worked well with our current software. I love the multiple levels of services offered, with the dashboard, the email system, and the website build for my specific properties.
Easy to use, good connection with few platform, good user friendly design. Some of the features are good.
Long time to receive an answer and they reply without looking at your enquiry, just sending random links to their knowledge base. Just useless if you have an urgent problem.
The customer support is excellent and they are constantly updating and improving. As you grow in number of listings the pricing becomes one of the best in the industry.
Difficult functionality, unable to put in standard restrictions or rules that you can when dealing with the channels directly.
It has been good working with them and the customer support has been wonderful. The learning curve is really steep so it just takes time to get things really set up and understood.
Response time can be delayed due to timezone challenges.
How it is able to help with so many aspects of my business. I love how I can use it to help with guest communications or just use it to sync calendars.
They had this corrected in just a week. The most recent issue I reported was also something that affected every user and they are working hard even now to correct it in a timely manner.
I like this company, their culture, and their obvious commitment to the client. The software is very intuitive, user-friendly, and has a fantastic design.
We've had an excellent experience thus far. From the seamless integrations with all OTA channels to the free booking engine website to drive direct bookings; Hostaway has been really helpful.
The other great thing about Hostaway are the constant improvements and customer support. It seems there are new and improved features every month which is exciting.
I love the task feature as well. I am still learning how to use a lot of it and I am excited about that.
Excellent product with all the necessary features. Fabulous customer support.
I'm pretty satisfied overall. Once these features have changed I'm very happy.
The fact that there is a lot of automation possibilities in the product makes our lives a lot easier and time won can be focused on other Business Development tasks.
The product itself is intuitive, user friendly. Hostaway's pricing/business model fits perfectly with my type of vacation rental business.
And I never encountered a glitch, something I appreciate a lot. Also, costumer service is really good.
Integration worked well with our current software. I love the multiple levels of services offered, with the dashboard, the email system, and the website build for my specific properties.
Guesty logo
4.4
259

Guesty, where every host thrives.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.2
Pros and Cons from Guesty users   
avatar
avatar
+15
Working with them has been great - they are collaborative, constantly improving their product, and have provided us with great customer service.
The onboarding is even worse than the software. All of that said, the leadership is the root to the problem.
In special I would like to mention they have a great support department which will help you in any way possible.
Honestly, worst software and worst customer service experience of my life, and I used to have AT&T. I would strongly advise people to run for the hills.
We love that the guesty professionals help us at night answering our clients needs. The platform is easy to use and we have been extremely happy with it.
Really it is a joke of a company and if you know anything about software you will see how weak it is and how it provides no where close to the value it charges you for.
Guesty is always adding new features, offering new integrations, and partnering with different softwares. We appreciate our relationship with Guesty and hope they continue in the right direction.
Customer support is the worst I even experienced. Only can communicate via email and they are on a different tome zone so if they call you it is a 3 AM EAT.
I saw the improvement from the beginning as the little things that used to bug me before are now improved such support. Now it's fast, easy to communicate, and they will follow up on a case.
Whether it's saved replied, automated messages, or owner's portal, the management of listing all in one place is fantastic.
In terms of outsourcing guest communication it is the best solution we have found until now.
Guesty helps us save a lot of time and money - we can manage multiple listings/properties on multiple rental platforms. Without this solution we would have not been able to grow as we did.
The customer service has been very responsive and helpful.
This software is so easy to use. It has a modern, modular design that makes it easy to use, even for those who are not especially comfortable with computers.
The team shows a genuine interest in helping us achieve our goals, checks-in regularly with updates and advice, and responds quickly when help is needed.
Guesty has really impressed us manage our properties by helping us cut costs and be efficient.
The UI looks good and there are a lot of integration options.
Being able to have a holistic view or my calendar, earnings, performance etc. My favorite thing about this software is the automation and the amount of customization that you can do with automation.
Working with them has been great - they are collaborative, constantly improving their product, and have provided us with great customer service.
The onboarding is even worse than the software. All of that said, the leadership is the root to the problem.
In special I would like to mention they have a great support department which will help you in any way possible.
Honestly, worst software and worst customer service experience of my life, and I used to have AT&T. I would strongly advise people to run for the hills.
We love that the guesty professionals help us at night answering our clients needs. The platform is easy to use and we have been extremely happy with it.
Really it is a joke of a company and if you know anything about software you will see how weak it is and how it provides no where close to the value it charges you for.
Guesty is always adding new features, offering new integrations, and partnering with different softwares. We appreciate our relationship with Guesty and hope they continue in the right direction.
Customer support is the worst I even experienced. Only can communicate via email and they are on a different tome zone so if they call you it is a 3 AM EAT.
I saw the improvement from the beginning as the little things that used to bug me before are now improved such support. Now it's fast, easy to communicate, and they will follow up on a case.
Whether it's saved replied, automated messages, or owner's portal, the management of listing all in one place is fantastic.
In terms of outsourcing guest communication it is the best solution we have found until now.
Guesty helps us save a lot of time and money - we can manage multiple listings/properties on multiple rental platforms. Without this solution we would have not been able to grow as we did.
The customer service has been very responsive and helpful.
This software is so easy to use. It has a modern, modular design that makes it easy to use, even for those who are not especially comfortable with computers.
The team shows a genuine interest in helping us achieve our goals, checks-in regularly with updates and advice, and responds quickly when help is needed.
Guesty has really impressed us manage our properties by helping us cut costs and be efficient.
The UI looks good and there are a lot of integration options.
Being able to have a holistic view or my calendar, earnings, performance etc. My favorite thing about this software is the automation and the amount of customization that you can do with automation.
Working with them has been great - they are collaborative, constantly improving their product, and have provided us with great customer service.
The onboarding is even worse than the software. All of that said, the leadership is the root to the problem.
In special I would like to mention they have a great support department which will help you in any way possible.
Honestly, worst software and worst customer service experience of my life, and I used to have AT&T. I would strongly advise people to run for the hills.
We love that the guesty professionals help us at night answering our clients needs. The platform is easy to use and we have been extremely happy with it.
Really it is a joke of a company and if you know anything about software you will see how weak it is and how it provides no where close to the value it charges you for.
Guesty is always adding new features, offering new integrations, and partnering with different softwares. We appreciate our relationship with Guesty and hope they continue in the right direction.
Customer support is the worst I even experienced. Only can communicate via email and they are on a different tome zone so if they call you it is a 3 AM EAT.
I saw the improvement from the beginning as the little things that used to bug me before are now improved such support. Now it's fast, easy to communicate, and they will follow up on a case.
Whether it's saved replied, automated messages, or owner's portal, the management of listing all in one place is fantastic.
In terms of outsourcing guest communication it is the best solution we have found until now.
Guesty helps us save a lot of time and money - we can manage multiple listings/properties on multiple rental platforms. Without this solution we would have not been able to grow as we did.
The customer service has been very responsive and helpful.
This software is so easy to use. It has a modern, modular design that makes it easy to use, even for those who are not especially comfortable with computers.
The team shows a genuine interest in helping us achieve our goals, checks-in regularly with updates and advice, and responds quickly when help is needed.
Guesty has really impressed us manage our properties by helping us cut costs and be efficient.
The UI looks good and there are a lot of integration options.
Being able to have a holistic view or my calendar, earnings, performance etc. My favorite thing about this software is the automation and the amount of customization that you can do with automation.
Guesty For Hosts logo
4.7
524

Running a rental business is hard. Guesty makes it easy.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.5
Pros and Cons from Guesty For Hosts users   
+15
We used the product for the trial period and there is a lot to be learned about how it can best be used but the help team ensure everything is clear and work fare for you.
Paying $100 / year extra for the booking engine to utilise your own domain name is ridiculous in my opinion.
I like that such many features are included in the subscription. Your Porter has provided an opportunity for me to explore several opportunities for growing our hospitality business.
It is sometimes a bit hard to navigate. Occasionally gets stuck in one spot.
Honestly I love the features. I love that you can have multiple listings and and not have to go on multiple websites.
Sometimes there is a delay in the automated messaging more than hour. Even that I stop the automated messages, sometimes the software sends it.
Clean, easy to use interface. Good help files, easy to set up and integrate with PriceLabs.
It can be glitchy at times and integrating with booking.com was difficult.
I found the automated messaging that operated on both booking platforms very useful. The simple format was very welcome as i did not want anything too complex or complicated.
The pricing is quite fair, the automation is relatively timely and there is quite a bit of extra functionality to help any airbnb host gain an edge in the market.
I can share my calendar with my cleaner, view income reports and even update my Airbnb listing using Yourporter App. It's the best automation hosting tool out there.
Overall I'm very happy with your porter, I tried the 21 day free trial and decided to subscribe. It definitely saves me time and worth the price.
This service allowed me to set up a website with great ease.
It is super easy to use. And the whole interface of the app is very human-centric.
The integration with Booking/VRBO is also a plus. Some of the better PMS services only have airbnb and VRBO and other have over 100+ and they don't matter.
Very easy to set up with my existing Airbnb and Booking.com accounts. Most suitable for what I needed - just 2 properties that I manage / maintain myself.
Customer service has been very helpful when I've had problems. Love the weekly reports for Airbnb ranking.
The customer service is great but the product still has a ways to go.
We used the product for the trial period and there is a lot to be learned about how it can best be used but the help team ensure everything is clear and work fare for you.
Paying $100 / year extra for the booking engine to utilise your own domain name is ridiculous in my opinion.
I like that such many features are included in the subscription. Your Porter has provided an opportunity for me to explore several opportunities for growing our hospitality business.
It is sometimes a bit hard to navigate. Occasionally gets stuck in one spot.
Honestly I love the features. I love that you can have multiple listings and and not have to go on multiple websites.
Sometimes there is a delay in the automated messaging more than hour. Even that I stop the automated messages, sometimes the software sends it.
Clean, easy to use interface. Good help files, easy to set up and integrate with PriceLabs.
It can be glitchy at times and integrating with booking.com was difficult.
I found the automated messaging that operated on both booking platforms very useful. The simple format was very welcome as i did not want anything too complex or complicated.
The pricing is quite fair, the automation is relatively timely and there is quite a bit of extra functionality to help any airbnb host gain an edge in the market.
I can share my calendar with my cleaner, view income reports and even update my Airbnb listing using Yourporter App. It's the best automation hosting tool out there.
Overall I'm very happy with your porter, I tried the 21 day free trial and decided to subscribe. It definitely saves me time and worth the price.
This service allowed me to set up a website with great ease.
It is super easy to use. And the whole interface of the app is very human-centric.
The integration with Booking/VRBO is also a plus. Some of the better PMS services only have airbnb and VRBO and other have over 100+ and they don't matter.
Very easy to set up with my existing Airbnb and Booking.com accounts. Most suitable for what I needed - just 2 properties that I manage / maintain myself.
Customer service has been very helpful when I've had problems. Love the weekly reports for Airbnb ranking.
The customer service is great but the product still has a ways to go.
We used the product for the trial period and there is a lot to be learned about how it can best be used but the help team ensure everything is clear and work fare for you.
Paying $100 / year extra for the booking engine to utilise your own domain name is ridiculous in my opinion.
I like that such many features are included in the subscription. Your Porter has provided an opportunity for me to explore several opportunities for growing our hospitality business.
It is sometimes a bit hard to navigate. Occasionally gets stuck in one spot.
Honestly I love the features. I love that you can have multiple listings and and not have to go on multiple websites.
Sometimes there is a delay in the automated messaging more than hour. Even that I stop the automated messages, sometimes the software sends it.
Clean, easy to use interface. Good help files, easy to set up and integrate with PriceLabs.
It can be glitchy at times and integrating with booking.com was difficult.
I found the automated messaging that operated on both booking platforms very useful. The simple format was very welcome as i did not want anything too complex or complicated.
The pricing is quite fair, the automation is relatively timely and there is quite a bit of extra functionality to help any airbnb host gain an edge in the market.
I can share my calendar with my cleaner, view income reports and even update my Airbnb listing using Yourporter App. It's the best automation hosting tool out there.
Overall I'm very happy with your porter, I tried the 21 day free trial and decided to subscribe. It definitely saves me time and worth the price.
This service allowed me to set up a website with great ease.
It is super easy to use. And the whole interface of the app is very human-centric.
The integration with Booking/VRBO is also a plus. Some of the better PMS services only have airbnb and VRBO and other have over 100+ and they don't matter.
Very easy to set up with my existing Airbnb and Booking.com accounts. Most suitable for what I needed - just 2 properties that I manage / maintain myself.
Customer service has been very helpful when I've had problems. Love the weekly reports for Airbnb ranking.
The customer service is great but the product still has a ways to go.
OwnerRez logo

OwnerRez

4.9
164

Book and manage 1 to 100s of properties in the cloud

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.7
    Features
    4.9
    Customer support
    4.9
Pros and Cons from OwnerRez users   
+15
We've had an amazing experience with OwnerRez, and have been thrilled with the ease of use on a daily basis.
So, my own frustration was my biggest enemy. I quickly asked for help when I was lost and always quickly received a response.
They are just an overall complete solution. Great Price, Great Support, Great Feature set.
Would be lost without Owner Rez and their customer service.
Everyday, we feel like we find a new feature that we didn't know about before, that makes running our business easier, and they are adding more all of the time. The customer support is superb.
Before using the application I was strongly considering selling my properties, I grimaced every time the business line rang, and on more than a few occasions I inadvertently double booked.
OwnerRez has been great. The support I have received has been fantastic.
In most cases a warning will present if you create a clear conflict.
If you're a newbie like me, the Conceirge Service they offer is the way to go. Thanks OR team for your quick response to my emails, helpful suggestions, recommendations, etc.
They were quick to respond to my emails, and always very helpful. I'm also very impressed with the integration features.
I was previously using Wix, and the difference in quality is astounding. The channel manager ensures all my photos match to all my listing channels.
SENSITIVE CONTENT] was wonderful to work with. She was very patient and always quick to respond.
Best investment to help manage Vacation Rentals.
For nearly a week I researched various vacation rental management platforms before deciding OwnerRez was the best fit.
Since onboarding with them I have watched them continually improve their platform, adding more capabilities, simplifying processes and generally adapting to the evolving vacation rental marketplace.
User-friendly, intuitive, and the BEST customer support.
OwnerRez gave us that freedom. My second favorite aspect was the integration with dynamic pricing software, which has led to an almost 50% increase in gross revenue from previous years.
Their help articles and customer support are insightful and provide step-by-step processes for some of the more complicated aspects of set-up.
We've had an amazing experience with OwnerRez, and have been thrilled with the ease of use on a daily basis.
So, my own frustration was my biggest enemy. I quickly asked for help when I was lost and always quickly received a response.
They are just an overall complete solution. Great Price, Great Support, Great Feature set.
Would be lost without Owner Rez and their customer service.
Everyday, we feel like we find a new feature that we didn't know about before, that makes running our business easier, and they are adding more all of the time. The customer support is superb.
Before using the application I was strongly considering selling my properties, I grimaced every time the business line rang, and on more than a few occasions I inadvertently double booked.
OwnerRez has been great. The support I have received has been fantastic.
In most cases a warning will present if you create a clear conflict.
If you're a newbie like me, the Conceirge Service they offer is the way to go. Thanks OR team for your quick response to my emails, helpful suggestions, recommendations, etc.
They were quick to respond to my emails, and always very helpful. I'm also very impressed with the integration features.
I was previously using Wix, and the difference in quality is astounding. The channel manager ensures all my photos match to all my listing channels.
SENSITIVE CONTENT] was wonderful to work with. She was very patient and always quick to respond.
Best investment to help manage Vacation Rentals.
For nearly a week I researched various vacation rental management platforms before deciding OwnerRez was the best fit.
Since onboarding with them I have watched them continually improve their platform, adding more capabilities, simplifying processes and generally adapting to the evolving vacation rental marketplace.
User-friendly, intuitive, and the BEST customer support.
OwnerRez gave us that freedom. My second favorite aspect was the integration with dynamic pricing software, which has led to an almost 50% increase in gross revenue from previous years.
Their help articles and customer support are insightful and provide step-by-step processes for some of the more complicated aspects of set-up.
We've had an amazing experience with OwnerRez, and have been thrilled with the ease of use on a daily basis.
So, my own frustration was my biggest enemy. I quickly asked for help when I was lost and always quickly received a response.
They are just an overall complete solution. Great Price, Great Support, Great Feature set.
Would be lost without Owner Rez and their customer service.
Everyday, we feel like we find a new feature that we didn't know about before, that makes running our business easier, and they are adding more all of the time. The customer support is superb.
Before using the application I was strongly considering selling my properties, I grimaced every time the business line rang, and on more than a few occasions I inadvertently double booked.
OwnerRez has been great. The support I have received has been fantastic.
In most cases a warning will present if you create a clear conflict.
If you're a newbie like me, the Conceirge Service they offer is the way to go. Thanks OR team for your quick response to my emails, helpful suggestions, recommendations, etc.
They were quick to respond to my emails, and always very helpful. I'm also very impressed with the integration features.
I was previously using Wix, and the difference in quality is astounding. The channel manager ensures all my photos match to all my listing channels.
SENSITIVE CONTENT] was wonderful to work with. She was very patient and always quick to respond.
Best investment to help manage Vacation Rentals.
For nearly a week I researched various vacation rental management platforms before deciding OwnerRez was the best fit.
Since onboarding with them I have watched them continually improve their platform, adding more capabilities, simplifying processes and generally adapting to the evolving vacation rental marketplace.
User-friendly, intuitive, and the BEST customer support.
OwnerRez gave us that freedom. My second favorite aspect was the integration with dynamic pricing software, which has led to an almost 50% increase in gross revenue from previous years.
Their help articles and customer support are insightful and provide step-by-step processes for some of the more complicated aspects of set-up.
Smoobu logo
4.5
176

The All-in-One Software for Short-Term & Vacation Rentals

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.4
    Customer support
    4.5
Pros and Cons from Smoobu users   
avatar
avatar
avatar
+15
The easy interface enables me to manage reservations better and faster. In general, I am very satisfied with the product because it helps me stay on top of things.
Suddenly all your blocked dates become available & you must re-block them all on Smoobu. It's awkward, difficult to use & the support is hopeless.
Smoobu is easy to use from any mobile device and it helps me save a lot of time. The support staff are friendly, helpful and readily available to answer questions and solve issues.
Dreadful, time consuming, very poor online support, who were surprisingly rude.
I am thoroughly impressed with the service and am grateful that I found something I am happy to pay for and proud to continue using.
Without Smoobu there was a constant risk of double-bookings occurring across platforms.
Perhaps this is one of the strongest points of Smoobu. It is true that communication with the customer service department is easy, fast and always in a friendly and professional tone.
So missing a few smaller details - especially Google Hotel ads.
Best viable solution for small property owners with great CUSTOMER SUPPORT, CLEAN FEATURES & PRICING.
Smoobu is evolving and staying on top of its game. There was never an issue not solved and very important Smoobu team delivered what they promised.
There is no need to have great computer skills, you are guided step by step and if that is not enough, clear and comprehensive video tutorials are offered.
Great supportWorksVery fastIntegrates nice with channels.
The platform is easy to use,intuitive and responsive,easily accessible on all devices. The customer service is fast and helpful.
Very easy to use, good design, excellent customer service.
I love that you are able to create a booking tool and website from the portal, and customise the bookings from various portals that are clearly identifiable by colour coding.
Already converted many of my colleagues into clients and would highly recommend it to anyone looking for a tool that helps organise your hospitality small business.
The simplicity of setup and use, great performances, money for value, made life easier. Exceptional Italian customer support.
Total administrative solution for STR business. Email, availability calendar and pricing well integrated.
The easy interface enables me to manage reservations better and faster. In general, I am very satisfied with the product because it helps me stay on top of things.
Suddenly all your blocked dates become available & you must re-block them all on Smoobu. It's awkward, difficult to use & the support is hopeless.
Smoobu is easy to use from any mobile device and it helps me save a lot of time. The support staff are friendly, helpful and readily available to answer questions and solve issues.
Dreadful, time consuming, very poor online support, who were surprisingly rude.
I am thoroughly impressed with the service and am grateful that I found something I am happy to pay for and proud to continue using.
Without Smoobu there was a constant risk of double-bookings occurring across platforms.
Perhaps this is one of the strongest points of Smoobu. It is true that communication with the customer service department is easy, fast and always in a friendly and professional tone.
So missing a few smaller details - especially Google Hotel ads.
Best viable solution for small property owners with great CUSTOMER SUPPORT, CLEAN FEATURES & PRICING.
Smoobu is evolving and staying on top of its game. There was never an issue not solved and very important Smoobu team delivered what they promised.
There is no need to have great computer skills, you are guided step by step and if that is not enough, clear and comprehensive video tutorials are offered.
Great supportWorksVery fastIntegrates nice with channels.
The platform is easy to use,intuitive and responsive,easily accessible on all devices. The customer service is fast and helpful.
Very easy to use, good design, excellent customer service.
I love that you are able to create a booking tool and website from the portal, and customise the bookings from various portals that are clearly identifiable by colour coding.
Already converted many of my colleagues into clients and would highly recommend it to anyone looking for a tool that helps organise your hospitality small business.
The simplicity of setup and use, great performances, money for value, made life easier. Exceptional Italian customer support.
Total administrative solution for STR business. Email, availability calendar and pricing well integrated.
The easy interface enables me to manage reservations better and faster. In general, I am very satisfied with the product because it helps me stay on top of things.
Suddenly all your blocked dates become available & you must re-block them all on Smoobu. It's awkward, difficult to use & the support is hopeless.
Smoobu is easy to use from any mobile device and it helps me save a lot of time. The support staff are friendly, helpful and readily available to answer questions and solve issues.
Dreadful, time consuming, very poor online support, who were surprisingly rude.
I am thoroughly impressed with the service and am grateful that I found something I am happy to pay for and proud to continue using.
Without Smoobu there was a constant risk of double-bookings occurring across platforms.
Perhaps this is one of the strongest points of Smoobu. It is true that communication with the customer service department is easy, fast and always in a friendly and professional tone.
So missing a few smaller details - especially Google Hotel ads.
Best viable solution for small property owners with great CUSTOMER SUPPORT, CLEAN FEATURES & PRICING.
Smoobu is evolving and staying on top of its game. There was never an issue not solved and very important Smoobu team delivered what they promised.
There is no need to have great computer skills, you are guided step by step and if that is not enough, clear and comprehensive video tutorials are offered.
Great supportWorksVery fastIntegrates nice with channels.
The platform is easy to use,intuitive and responsive,easily accessible on all devices. The customer service is fast and helpful.
Very easy to use, good design, excellent customer service.
I love that you are able to create a booking tool and website from the portal, and customise the bookings from various portals that are clearly identifiable by colour coding.
Already converted many of my colleagues into clients and would highly recommend it to anyone looking for a tool that helps organise your hospitality small business.
The simplicity of setup and use, great performances, money for value, made life easier. Exceptional Italian customer support.
Total administrative solution for STR business. Email, availability calendar and pricing well integrated.
Breezeway logo
4.7
67

Automate operations, drive quality, & elevate property care.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.8
Pros and Cons from Breezeway users   
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+15
With customized checklists each different quirk can be relayed to the cleaner swiftly. I love being able to know names of guests arriving so I can thank them on behalf of the company.
Kills phone battery life very quickly when in use. Very limited function on the app.
Kaitlin is super easy to work with and answer questions. I love the app management side of it.
Unfortunately their software never worked and was referred to as being buggy. Breezeway continued to charge us and would not let us cancel with out penalty.
Breezeway has really saved our company so much time and money by streamlining our operations. Their entire team is wonderful.
Hard to schedule when viewing the website on a phone.
The software is easy for our field staff to operate and give us an effective safeguard against home issues. Lastly, their customer support is personal and friendly.
Point Central integration has been an ongoing headache, but I'm not sure if that relates more with escapia.
Breezeway now manages the majority of all maintenance scheduling, including cleaning for our property management company. Our vendors that have used the program in tandem enjoy the ease of scheduling.
The two crucial softwares integrate together wonderfully and it's so easy for us to keep track of work history.
Easy to use and navigate. Easy to personalize and really nice interface.
I really appreciate how responsive and open to new ideas the Breezeway team is.
We have been using Breezeway integrated with Hostfully for several years and it's been a great tool for us.
The clear and intuitive interface of Breezeway is my favorite feature as our company's primary administrator. The processes for building anything from home profiles to checklists is clear-cut.
Our company has used Breezeway since their early days, and we have enjoyed growing alongside this incredible software.
We love that we can make schedule changes quickly and easily as the day goes on and that all issues in the field are reported immediately back to admin team to handle.
I never have any issues with customer service. Kelsey is very knowledgeable and helpful.
This system has helped us save time and money and does for me in an hour what used to take a full time employee all day.
With customized checklists each different quirk can be relayed to the cleaner swiftly. I love being able to know names of guests arriving so I can thank them on behalf of the company.
Kills phone battery life very quickly when in use. Very limited function on the app.
Kaitlin is super easy to work with and answer questions. I love the app management side of it.
Unfortunately their software never worked and was referred to as being buggy. Breezeway continued to charge us and would not let us cancel with out penalty.
Breezeway has really saved our company so much time and money by streamlining our operations. Their entire team is wonderful.
Hard to schedule when viewing the website on a phone.
The software is easy for our field staff to operate and give us an effective safeguard against home issues. Lastly, their customer support is personal and friendly.
Point Central integration has been an ongoing headache, but I'm not sure if that relates more with escapia.
Breezeway now manages the majority of all maintenance scheduling, including cleaning for our property management company. Our vendors that have used the program in tandem enjoy the ease of scheduling.
The two crucial softwares integrate together wonderfully and it's so easy for us to keep track of work history.
Easy to use and navigate. Easy to personalize and really nice interface.
I really appreciate how responsive and open to new ideas the Breezeway team is.
We have been using Breezeway integrated with Hostfully for several years and it's been a great tool for us.