App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Hostaway Logo

Write a review

More bookings, less hassle | Vacation Rental Software

(18)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Hostaway Pricing, Features, Reviews and Alternatives

Hostaway product overview

What is Hostaway?

Hostaway is the #1 rated and most widely-used all-in-one vacation rental software, tailor-made for tech-savvy property managers.

Key benefits of using Hostaway

  • Boost profitability and occupancy rates with multi-channel distribution, dynamic pricing, and a direct booking site

  • Expand your portfolio rapidly using our growth-focused marketing tools and competitive pricing strategies

  • Enhance efficiency by leveraging Hostaway’s intuitive automation features to accomplish more with less effort

  • Maintain peace of mind and professionalism with our error-reducing notifications and templates

  • Customize Hostaway to work for you with our public API and industry-leading uptime

  • Be more competitive and stand out by providing a better guest experience and improving your listings’ visibility
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    24/7 (Live rep)
    Knowledge Base
    Chat
    FAQs/Forum
    Phone Support

    Training options

    Live Online
    Videos
    Documentation
    Webinars
    In Person

    Hostaway pricing information

    Value for money

    4.6

    /5

    1K

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Hostaway features

    Functionality

    4.7

    /5

    1K

    Total features

    136

    7 categories

    Most valued features by users

    Reservations Management
    Online Booking
    Booking Management
    Third-Party Integrations
    Reporting & Statistics
    Activity Dashboard
    Reporting/Analytics
    Calendar Management

    Functionality contenders

    Hostaway users reviews

    Overall Rating

    4.8

    /5

    1K

    Positive reviews

    95

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.17/10
    Rating distribution

    5

    4

    3

    2

    1

    937

    110

    23

    9

    20

    Pros
    Easy to use, good connection with few platform, good user friendly design. Some of the features are good.
    The customer support is excellent and they are constantly updating and improving. As you grow in number of listings the pricing becomes one of the best in the industry.
    It has been good working with them and the customer support has been wonderful. The learning curve is really steep so it just takes time to get things really set up and understood.
    Cons
    Long time to receive an answer and they reply without looking at your enquiry, just sending random links to their knowledge base. Just useless if you have an urgent problem.
    Difficult functionality, unable to put in standard restrictions or rules that you can when dealing with the channels directly.
    Response time can be delayed due to timezone challenges.

    Overall rating contenders

    TB
    AvatarImg

    Todd B.

    Owner

    Real Estate, 1-10 employees

    Review source

    Overall Rating

    Hostaway Review: Moving to Hostaway was Great!

    Reviewed 23 days ago

    Transcript

    Todd B.: Hello, my name is Todd. I am the owner of Vitamin Sea Properties. We've been in business for...

    MH
    AvatarImg

    Midge H.

    Owner

    Hospitality, self-employed

    Review source

    Overall Rating

    Support from Hostaway

    Reviewed 2 years ago

    Transcript

    Midge: Hi, I am Midge, and I am the owner and manager. I give Hostaway four out of five stars. And you...

    AvatarImg
    AvatarImg

    Anastasiia H.

    Real Estate, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    We are absolutely thrilled to join the Hostaway family

    Reviewed a year ago
    Pros

    We love how intuitive it is to use it. The onboarding process is very easy to follow and [sensitive content hidden] from Onboarding Team has been absolutely amazing! The integration of the OTAs has been instant, the payment system is great, the booking engine seems quite easy to use too. We've been using it for less than a month but it is already saving us so much time with the automation of all the processes.

    Cons

    So far, the only issue we have is that there is no way to tag the apartments or mark the reservations with a tag/note "early check-in" or "luggage drop off" in the App so our team can be notified, can easily see the changes and prioritize cleaning of those apartments. That would be a brilliant addition in the future!

    KS
    AvatarImg

    Kimberly S.

    Hospitality, 1-10 employees

    Used weekly for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    New Client experience

    Reviewed 2 months ago

    I came to Hostaway from Guesty due to their lack of support for their clients. Hostaway has been responsive and onboarding has been seamless. The website is easy to navigate and intuitive and intregration of my own website for booking was a breeze.

    Pros

    So far, the personal level of support with the onboarding has been excellent.

    Cons

    There have been no complaints so far. As long as there is readily available customer support when a problem arises, I will be happy.

    AK
    AvatarImg

    Ayman K.

    Real Estate, self-employed

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

    Share this review:

    Functional and simple for the small vacation rental management company

    Reviewed a month ago

    Simple platform good functionality for a few properties at a time

    Pros

    Easy to view calendar can show you multiple properties at the same time and it is simple to see vacant days and availability for multiple properties at the same time

    Cons

    It does not show you the total number of days booked for a particular property for example, if you wanna know how many nights the properties been booked for the year for the month for the quarter you have to calculate that manually

    OM
    AvatarImg

    Oren M.

    Hospitality, self-employed

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Better than all 3 that we tried (Guesty, Eviivo, Lodgify).

    Reviewed 2 months ago

    Friendly staff, easy and professional onboarding.

    Pros

    After having nightmares with Guesty and the very expensive Eviivo (Lodigfy doesn't even deserve my attention--sorry:(

    Cons

    So far nothing---I like it a lot. Easy to work with, friendly, and PHONE SUPPORT that actually helpful. Guesty's phone support (if you're to get it), is useless. Their agents are not trained well. They will simply create a ticket which you could have done from the email---It was very annoying.

    AE
    AvatarImg

    Amy E.

    Hospitality, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    [sensitive content hidden] with Hostaway was amazing!

    Reviewed a month ago

    Great experience, [sensitive content hidden] was super helpful in getting us set up and answering all of our questions.

    Pros

    I found Hostaway to be very user friendly

    Cons

    I wish the owner's statements were more customizable

    Hostaway FAQs

    Q. What type of pricing plans does Hostaway offer?

    Hostaway has the following pricing plans:
    Pricing model: Subscription


    Q. Who are the typical users of Hostaway?

    Hostaway has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Hostaway support?

    Hostaway supports the following languages:
    English, Czech, Danish, Dutch, French, German, Greek, Portuguese, Spanish, Italian


    Q. Does Hostaway support mobile devices?

    Hostaway supports the following devices:
    Android, iPad, iPhone


    Q. Does Hostaway offer an API?

    Yes, Hostaway has an API available for use.


    Q. What other apps does Hostaway integrate with?

    Hostaway integrates with the following applications:
    Wix, authorize.net, Turnify, PayPal, Google Analytics 360, Properly, Hopper, Operto, CloudBooks, Zapier, Operto Teams, Pipedrive, Lynx, Doinn, WordPress, Stripe, Duve, Salesforce Sales Cloud, PriceLabs, Squarespace, Slack, Google Contacts, SignRequest, Beyond, StayFi, Turno, Vrbo, HostAI, Boostly, monday.com, Wheelhouse, ChargeAutomation, Mailchimp, Braintree, Asana, HubSpot CRM, Breezeway, Google Sheets


    Q. What level of support does Hostaway offer?

    Hostaway offers the following support options:
    Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support

    Related categories