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Hotelist

Hospitality property management for Hospitality businesses

Table of Contents

Is this product right for your business?

Find out with a

Hotelist - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: September 2025

Hotelist overview

What is Hotelist?

Hotelist is a hospitality property management system (PMS) designed to aid hotels with organizing and automating their daily operations and reservations. With a base system including features such as a reception dashboard, reservations management and calendar, guest CRM, statistical analytics, and room management, Hotelist provides a scalable all-in-one hotel management solution along with optional add-ons including a website builder, invoicing, housekeeping management, and more.

In order to aid with gathering and managing reservations, Hotelist allows users to embed an online booking engine into their business website to allow customers to view availability and pricing, and make bookings directly from the webpage. From the backend system, Hotelist facilitates the management of bookings in real time with a booking calendar view, room assignment, manual booking entry, price management, discount management, and cross-channel synchronization. The Hotelist channel manager function provides users with the tools to manage multiple online channels including third party travel agencies such as Expedia, AirBnB, Booking.com, and more, with data such as availability and pricing automatically updated across platforms when changes are made within Hotelist.

To facilitate guest management, Hotelist includes an in-built CRM system to view guest details, booking history, invoices, payment information, comments, preferences, and more, in order to provide a personalized experience. Guests are also able to add or edit their own details to the Hotelist system during check-in using the self service front desk check-in spot feature, and data is updated in real-time throughout the Hotelist system. Marketing material can be scheduled and sent to clients past and present with marketing features including personalized messages, customizable email templates, event triggered emails, newsletter management, promotional material, customer segmentation, and more.

Key benefits of using Hotelist

Manage multiple channels at once using Hotelist with the ability to synchronize information regarding availability, pricing, and special offers across third party agencies including Booking.com, Expedia, and AirBnB.

Create a custom hotel website using Hotelist’s website builder which provides web page templates which can be customized using the drag & drop interface to add business logos, text, contact information, photographs, pages, links, and more.

Provide a personalized customer experience by utilizing Hotelist’s in-built client manager and CRM which automatically creates a client database including information on clients such as booking history, preferences, invoices, payments, and more.

Create invoices within Hotelist with options to print invoices and receipts, automatically calculate VAT, and more. Invoices can be fully customized with the business logo and contact details, and can be stored electronically within the client database.

Gain business insight with Hotelist’s hotel analytics and statistics which can be created with one click to provide an overview of important metrics such as number of bookings, website visits, bookings by demographic, social media engagement, and more.

Starting price

8.5 /
per month

Alternatives

with better value for money

Hotelist’s user interface

Ease of use rating:

4.9

(33)

Hotelist pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

3-4(3)

5(30)

What do users say about Hotelist?

An interface that looks clean and all this without burning a giant hole in your wallet!

Select to learn more

Who uses Hotelist?

Based on 33 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospitality

Leisure, Travel & Tourism

E-Learning

Information Technology and Services

Others

Use cases

Hospitality Property Management

Hotel Management

Hotelist's key features

Most critical features, based on insights from Hotelist users:

Front desk management

4.0

(4)

Online booking

4.3

(3)

Reservations management

3.5

(2)

Housekeeping management

4.0

(1)

Reviews management

4.0

(1)

Reporting/Analytics

4.0

(1)

All Hotelist features

Features rating:

4.6

(33)

Employee management

4.0

(1)

Loyalty program

4.0

(1)

Maintenance management

4.0

(1)

For vacation rentals

(0)

GDS/OTA integration

(0)

Guest experience management

3.0

(1)

Inventory management

(0)

Marketing automation

(0)

Multi-Channel management

(0)

Multi-Location

(0)

Multi-Property

(0)

Payment processing

1.0

(1)

Point of sale (pos)

(0)

Price/Margin management

(0)

Promotions management

(0)

Rate management

5.0

(1)

Reporting & statistics

(0)

Revenue management

(0)

Single property

(0)

Third-Party integrations

(0)

User management

(0)

Website management

(0)

Activity dashboard

(0)

API

(0)

Availability indicator

4.0

(1)

Availability management

(0)

Billing & invoicing

(0)

Billing rate management

(0)

Booking management

(0)

Built-in accounting

(0)

Calendar management

(0)

Catering management

(0)

Channel management

5.0

(1)

Credit card processing

(0)

CRM

(0)

Customer database

(0)

Customer history

4.5

(2)

Customizable templates

5.0

(1)

Data import/export

(0)

Data synchronization

(0)

Discount management

(0)

Drag & drop

5.0

(1)

Email management

3.5

(2)

Email templates

(0)

Hotelist alternatives

Hotelist

4.9

(33)

Starting from

8.5

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.6

Value for Money

4.8

Customer Support

4.9

Hostaway

4.8

(1.4K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Hotelizer

4.9

(89)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

eZee Absolute

4.6

(405)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Hotelist pricing

Value for money rating:

4.8

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Light

8.5

Per month

Features included:

Guest CRM Guestbook
No Channel/IBE Support
Reservation Calendar
Support: Ticket
To-Do Lists Users: 1 General Statistics
Wakeup Calls
Week & List View Room Manager

Essential

33.13

Per month

Features included:

Full Statistics
Guest CRM Guestbook
Management
Mobile App
Printable Documents
Reservation Calendar - Full Room Manager
Support: Ticket Invoice
To-Do Lists
Users: Unlimited
Wakeup Calls

Plus

60.92

Per month

Features included:

Check-in Spot
Email Tools
Full Statistics
Guestbook
Guest CRM
Housekeeping
Invoice Management
Mobile App
Printable Documents
Reservation Calendar - Full Room Manager
Support: Ticket/Telephone
To-Do Lists
Users: Unlimited
Wakeup Calls

User opinions about Hotelist price and value

Value for money rating:

4.8

(33)

To see what individual users think of Hotelist's price and value, check out the review snippets below.

“Friendly to use, saving time, upgade quality of services to my customers, good suport every time needed, nice interface.”

Dimitris D.

Manager

“Everything I like so much email automations it helps me so much. I like the channel manager settings it's very easy to change prices restrictions and availability, housekeeping everything.”

Aldo S.

Hotel Manager

Hotelist support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Phone Support

Email/Help Desk

Chat

24/7 (Live rep)

Knowledge Base

Training options

Documentation

Live Online

Videos

Webinars

In Person

Hotelist FAQs

Q. Who are the typical users of Hotelist?

Hotelist has the following typical customers:
Mid Size Business, Small Business

These products have better value for money

Q. What languages does Hotelist support?

Hotelist supports the following languages:
English, German, Greek, Spanish

Q. Does Hotelist support mobile devices?

Hotelist supports the following devices:
Android, iPad, iPhone

Q. Does Hotelist offer an API?

No, Hotelist does not have an API available.

Q. What level of support does Hotelist offer?

Hotelist offers the following support options:
Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), Knowledge Base

Related categories

Hotel Management

Hospitality Property Management