Hotelogix vs Little Hotelier Comparison

Overview

Hotelogix is a cloud based hotel management system that helps small and mid-sized hotels manage their operations and room...

Little Hotelier is an online property management and business solution for B&Bs, guest houses & small hotels to manage everything...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$3.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$109.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

99

34

10

1

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

3.9

(68)

5

4

3

2

1

33

15

7

7

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
70%
would recommend this app

Pros

Any time we needed help, the online chat was right there to help us. I am grateful for the customer service we have from Hoteligix.
So with help of API, these became possible. As per our requirement HX had supported us with best hospitality support.
Support is provided by a 24hr help desk. We are finding the product robust and simple to implement with responsive support staff and rapid problem resolution.

Pros

Overall, we are very pleased with this software and the integration with OTA channels and our website works like a charm.
A friend who had been in the hotel industry for many years recommended that we incorporate this software to help manage our online reservations. It was one of the best decisions we have made.
Service is fantastic and this is a very robust product given the price point.

Cons

I recently missed a payment while i was away from the office, without any warnings they blocked my account.
The inability to change the status of a booking as arrived, departed, etc. Without doing the night audit is extremely frustrating and inconvient.
Bad conductivity with some ota’s, we have to contact directly with them.

Cons

No alerts are sent when there is a problem that can potentially affect a number users. Therefore you don't know if its your problem or a overall problem.
I can't imagine a worse one out there but I don't have the time now to change over all of our information to a new system so I am trapped with them for the time being.
Reporting and Billing with poor to no Customisation. Website within Little Hotelier complicated with absolutely no support.
  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features6
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Audit Trail
  • Auditing
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync with Google
  • Channel Management
  • Chat
  • Data Import/Export
  • Electronic Payments
  • Email Templates
  • Employee Management
  • Event Calendar
  • Geographic Maps
  • Monitoring
  • PCI DSS Compliance
  • Real Time Analytics
  • Real Time Data
  • Registration Management
  • Reservations Management
  • Scheduled Reporting
  • Website Integration
  • Total features19
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Audit Trail
  • Auditing
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync with Google
  • Channel Management
  • Chat
  • Data Import/Export
  • Electronic Payments
  • Email Templates
  • Employee Management
  • Event Calendar
  • Geographic Maps
  • Monitoring
  • PCI DSS Compliance
  • Real Time Analytics
  • Real Time Data
  • Registration Management
  • Reservations Management
  • Scheduled Reporting
  • Website Integration

Integrations

  • Total integrations4
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations1
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Ease of use
  • Customer support

Share this review:

Hotelogix

Hotelogix has faulty accounting practices

Reviewed 5 years ago

We signed up with hotelogix in good faith. As time went on it we had to add this service or that. We are a very small company. We paid every invoice as it was sent to us. Seven months in they hit us with thousand dollars of back invoicing for their accounting mistakes. They would not let us space out or break up these charges with out shutting down our services. We paid them though we were in our...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Erin It is unfortunate to know your disappointment with our accounting system. Your Hotel was signed up initially on zero plan from May 23, 2014 @ $80/month for the services of PMS, WEB service & Payment Gateway. You have then opted for enterprise plan with advance billing in the month of Dec'14 with an additional charge of $65/month. However, the billing was missed and the charge was not added...

Hotelogix vs. Little Hotelier

See how Hotelogix and Little Hotelier stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.