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Little Hotelier
5
122
4
46
3
22
2
16
1
19
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Little Hotelier is the all-in-one software for small hotels
Table of Contents
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Little Hotelier - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Little Hotelier overview
Based on 225 verified user reviews
What is Little Hotelier?
By industry, Little Hotelier reviewers are most commonly professionals in hospitality (86%). The most frequent use case for Little Hotelier cited by reviewers is reservations (42% of reviewers).
What do users say about Little Hotelier pricing?
Some users say Little Hotelier offers good value for money due to its affordability and included features. However, some users report concerns about extra costs, price increases, and limited currency support, finding it relatively expensive for certain features.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Small Hotels
Channel Manager
Booking Room
User Interface
Slow and unreliable performance
Little Hotelier’s user interface
Little Hotelier review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.9
Features
3.8
Ease of use
4.1
Customer support
4.0
Reviews sentiment
What do users say about Little Hotelier?
Reviewers indicate Little Hotelier is easy to use, with a clean interface and features that simplify reservations, booking management, and channel integration for small hotels and B&Bs. They find it helpful for centralizing operations, reducing double bookings, and streamlining daily tasks, especially for those with limited tech experience. Many appreciate its suitability for small properties and the time it saves in managing bookings and pricing.
They report, however, that customer support can be slow, unresponsive, or difficult to reach, especially after onboarding. Some feel the system lacks advanced customization, group reservation handling, and flexible pricing tools, and mention occasional technical glitches or confusing setup.
Select to learn more
Who uses Little Hotelier?
Based on 225 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Little Hotelier's key features
Most critical features, based on insights from Little Hotelier users:
All Little Hotelier features
Features rating:
Little Hotelier alternatives
Little Hotelier
Starting from
29
Per month
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Starting from
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Per month
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Starting from
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Per month
Hostaway
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No pricing info
Little Hotelier pricing
Pricing plans
Pricing details:
User opinions about Little Hotelier price and value
Value for money rating:
Of 30 reviews that provide robust commentary on Little Hotelier's price and value, mention it in a positive light.
Some users say Little Hotelier offers good value for money, highlighting its cost-effectiveness, affordability, and the inclusion of features like SiteMinder integration and a mobile app at no extra charge. Reviewers appreciate the ease of use, robust functionality, and competitive pricing compared to other options. Some reviewers feel that while it is not the cheapest, the benefits justify the cost. However, some users report concerns about the lack of multiple currency support, extra costs for certain regions, and price increases over time. Some reviewers find it relatively expensive for the features provided.
, and
Little Hotelier integrations (5)
Integrations rated by users
We looked at 225 user reviews to identify which products are mentioned as Little Hotelier integrations and how users feel about them.
Integration rating: 3.0 (2)
“It's a payment option on the form”
Asata E.
Associate Director
Integration rating: 5.0 (1)
“To accept credit cards or visa/mc debit cards from clients for payment”
Darcy A.
MSW RSW
Integration rating: 5.0 (1)
Integration rating: 3.0 (1)
“I use ChargeAutomation together with Hostaway to securely automate payment processing, security deposits, and guest verification workflows. The integration allows smooth transaction handling and reduces manual follow-up.”
“Integration with ChargeAutomation is important because it automates guest payments and deposits, reduces manual work, and pairs well with Hostfully’s free virtual guides for convenience.”
Zinni G.
General Manager
Other top integrations
Little Hotelier customer support
What do users say about Little Hotelier customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Little Hotelier customer support.
A significant portion of users highlight fast, friendly, and helpful customer support that resolves issues quickly.
A number of users appreciate the availability of multiple support channels, including chat and phone, with patient and knowledgeable staff.
A subset of reviewers mention that support is responsive, easy to reach, and provides effective assistance even for complex problems.
A minority of users report slow response times, difficulty reaching support, and inconsistent knowledge or effectiveness among support staff.
Support options
Training options
To see what individual users say about Little Hotelier's customer support, check out the review snippets below.
“Their customer service is excellent and they are very helpful in helping when I have an issue and extremely patient and polite.”
Melanie B.
OWNER
“The very helpful AL on the webchat who got my problem solved easily when I needed to sort out my 2FA reset.”
Amanda S.
Office Manager
“There is not a phone number to call and get help. ”
Kerry K.
Owner
Little Hotelier FAQs
Little Hotelier has the following typical customers:
Small Business, Freelancers
These products have better value for money
Q. What is Little Hotelier used for?
We make it easy to run your small hotel, with mighty easy hotel software that lets you do more. That’s right. With us, you get a neat little package that helps you do all the things the big properties do, but in your own, uniquely-small way. Little Hotelier voted #2🥈Hotel Management System in HotelTechReport awards 2025. Our all-in-one hotel management system has been designed specially for small accommodation providers. It includes: • An easy-to-use front desk system, to keep your property in order • A commission-free booking engine for your hotel website, to clinch direct bookings • A great channel manager, to get your property on to OTAs • A website builder, so you can jazz yours up or start from scratch • Reporting and insights, to help you make the best choices • Built-in payments, so you can save up to four minutes per booking • The ability to list on metasearch sites, like Google Hotel Ads. Plus, our system is available as a mobile app, so you can manage your property from anywhere, and never miss a beat when it comes to delighting your guests with extraordinary experiences and memorable stays.
Q. Does Little Hotelier support mobile devices?
Little Hotelier supports the following devices:
iPhone, Android, iPad
Q. What level of support does Little Hotelier offer?
Little Hotelier offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep)
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