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innRoad vs eZee Absolute Comparison

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Overview

Category Leaders

innRoad is an award-winning cloud-based property management system that supports independent hotels with anywhere-access...

Category Leaders

eZee Absolute is an all-in-one hotel & property management system (PMS) platform for managing hotels effectively, even while...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

50

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

217

5

4

3

2

1

150

48

10

4

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.6

266

5

4

3

2

1

177

70

12

2

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

InnRoad is constantly improving their modules to better fit the needs of the hospitality industry. Their customer service is well trained and fantastic to respond quickly and effectively.
Overall, I have enjoyed working with this company, I feel that they have been responsive to my suggestions on how to improve, their customer service is usually spot on.
The sales team was super helpful even in showing my mom who is the owner that we would actually be saving time and money by going with a program like there.

Pros

I like the ease of use, great customer support when needed. Also the broadness of products and modules that can all be integrated and they work great together.
Since it is a easy set-up it helps safe time to train your staff. In return you get a up-to-date product that helps you manage and integrate your day to day operations more sufficiently and smarter.
Overall a good value for money. The team is very active and helpful in resolving challenges / if any occurs and constant develops new features and refreshing the design.

Cons

Somehow a little hard to use. Sometime glitches make system log out without any warning and one can loose work.
At times the wait is very long and frustrating. There are also some language problems but those are really made worse by poor hearing on my part despite hearing aids.
Since the last update it is very confusing and difficult to use. It’s unclear and overly complicated.

Cons

I need Home button to come back to main page with reservations whenever I am. Also Ezee logo dont work as home button it piss me off a lot.
Got very angry about Team Viewer. Frozen keyboard and shut down the browser.
PMS Purchasing & part As it was a bit confusing.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features56
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Channel Analytics
  • Channel Management
  • Commission Management
  • Contact Management
  • Credit Card Processing
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Dynamic Pricing
  • Email Templates
  • Employee Management
  • Extended Stay
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Management
  • Invoice Management
  • Lead Management
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Promotions Management
  • Rate Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Revenue Management
  • Reviews Management
  • Room Booking
  • Room Inventory
  • Search/Filter
  • Single Property
  • Third Party Booking
  • Third Party Integrations
  • User Management
  • Work Order Management
  • Total features41
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Channel Analytics
  • Channel Management
  • Commission Management
  • Contact Management
  • Credit Card Processing
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Dynamic Pricing
  • Email Templates
  • Employee Management
  • Extended Stay
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Management
  • Invoice Management
  • Lead Management
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Promotions Management
  • Rate Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Revenue Management
  • Reviews Management
  • Room Booking
  • Room Inventory
  • Search/Filter
  • Single Property
  • Third Party Booking
  • Third Party Integrations
  • User Management
  • Work Order Management

Integrations

  • Total integrations2
  • Authorize.Net
  • Beyond
  • Braintree
  • Breezeway
  • Duve
  • Google Analytics 360
  • Lightspeed Restaurant
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Quickbooks Online
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Xero
  • Zapier
  • Total integrations3
  • Authorize.Net
  • Beyond
  • Braintree
  • Breezeway
  • Duve
  • Google Analytics 360
  • Lightspeed Restaurant
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Quickbooks Online
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

innRoad logo

innRoad

Great and easy system to lear

Reviewed 5 years ago

Overall great product

Pros

Ease of use, great customer service. The call I completed tonight was an absolute delight. She took the time to not only fix the issue I had, but to show me how to fix it myself in the future.

Cons

Doing multiple room reservations could use some revamping..example, I had a group of people wanting 17 rooms, hitting copy 17 times, there has to be a better way

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

innRoad logo

innRoad

Great program!!

Reviewed 7 years ago

I have been using this program for almost four years. Because of it being so user friendly, I decided to use it at my motel that I just purchased. I have used other programs and find this to being the absolute easiest to use. The only suggestions that I have is to have auto fill when the zip code is put in. Then the state and city would automatically be filled in. Also, color coding the the "dirty rooms" on the tape chart would make it even more user friendly. I hope these two requests are taken into consideration.

Pros

No pros were added to this review

Cons

No cons were added to this review