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innRoad

4.5
(224)

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Hotel Management, Simplified. Get Started Today!

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innRoad Pricing, Features, Reviews and Alternatives

innRoad FAQs

Q. What type of pricing plans does innRoad offer?

innRoad has the following pricing plans:
Free Trial: Available

These products have better value for money


Q. Who are the typical users of innRoad?

innRoad has the following typical customers:
Mid Size Business, Small Business


Q. What languages does innRoad support?

innRoad supports the following languages:
English


Q. Does innRoad offer an API?

No, innRoad does not have an API available.


Q. What level of support does innRoad offer?

innRoad offers the following support options:
Chat, 24/7 (Live rep), Phone Support, Email/Help Desk, FAQs/Forum

innRoad product overview

What is innRoad?

innRoad's award-winning property management system is trusted by thousands of hoteliers across the globe. This all-in-one, cloud-based system is specifically designed to improve efficiency, raise occupancy, and increase revenue for properties of all sizes. innRoad's all-in-one software includes reservation management, a high-converting booking engine, channel management with connections to 100's of OTAs, credit-card processing, and revenue management tools.

Key benefits of using innRoad

  • innRoad is a singular cloud-based PMS solution that integrates a booking engine, global distribution system and revenue manager in one system, to save time and increase revenue.


  • Run essential hotel operations for multiple properties and from anywhere with centralized tools for processing reservations, checking guests in/out and administering housekeeping duties.


  • Encrypted data transmission keeps business data safe, while the PCI-compliant system ensures that credit card processing capabilities are secured.


  • Improve marketplace visibility with the ability to accept international reservations from online travel agents, thanks to the integrated booking engine.


  • Choose from hundreds of customizable reports pre-built to support every aspect of hotel business performance, all of which can be filtered to reflect individual properties.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    24/7 (Live rep)
    Phone Support
    Email/Help Desk
    FAQs/Forum

    Training options

    Documentation
    Live Online
    Webinars
    In Person
    Videos

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    innRoad pricing information

    Value for money

    4.4

    /5

    224

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    Subscription
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    innRoad features

    Functionality

    4.4

    /5

    224

    Total features

    56

    6 categories

    Most valued features by users

    Reservations Management
    Online Booking
    Booking Management
    Reporting & Statistics
    Third-Party Integrations
    Activity Dashboard
    Reporting/Analytics
    Calendar Management

    Functionality contenders

    innRoad users reviews

    Overall Rating

    4.5

    /5

    224

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.84/10
    Rating distribution

    5

    4

    3

    2

    1

    153

    51

    11

    4

    5

    Pros
    It has been very easy to learn how to operate and the ability to run instant reports is great for tracking sales and growth.
    InnRoad is constantly improving their modules to better fit the needs of the hospitality industry. Their customer service is well trained and fantastic to respond quickly and effectively.
    Overall, I have enjoyed working with this company, I feel that they have been responsive to my suggestions on how to improve, their customer service is usually spot on.
    Cons
    Somehow a little hard to use. Sometime glitches make system log out without any warning and one can loose work.
    At times the wait is very long and frustrating. There are also some language problems but those are really made worse by poor hearing on my part despite hearing aids.
    Since the last update it is very confusing and difficult to use. It’s unclear and overly complicated.

    Overall rating contenders

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