innRoad vs ReservationKey

ResNexus

Cloudbeds

ThinkReservations

rezStream

HotelRunner

Open Campground

Compare innRoad and ReservationKey based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Cloudbeds offers a scalable platform for you to efficiently manage guests, inventory, pricing, and data in real-time. 10+ rooms only.

rezStream is a cloud-based hotel property management software that offers users an intuitive solution to help them capture more online reservations and to simplify how they manage their operations.

HotelRunner is an online sales and distribution management software designed for all types of properties including individual hotels, chains, hostels, and villas. The platform helps create innovative sales channels, improve international brand recognition, reach more customers, and boost profits.

innRoad is an award-winning cloud-based property management system that supports independent hotels with anywhere-access to reservation, booking, billing, revenue, and reporting tools. innRoad customers report a 20% increase in bookings and a 10% increase in room revenue from utilizing the software.

Accounting

Activities Booking

Activity Dashboard

Alerts/Notifications

Availability Management

Billing & Invoicing

Booking Management

Booking Notes

Built-in Accounting

Calendar Management

Channel Management

Credit Card Processing

Customer History

Customer Support

Customizable Branding

Customizable Reports

Customizable Templates

Data Import/Export

Data Synchronization

Discount Management

Email Templates

Employee Management

Extended Stay

Financial Management

For Vacation Rentals

Front Desk Management

GDS/OTA Integration

Group Reservations

Guest Experience Management

Housekeeping Management

Inventory Management

Loyalty Program

Maintenance Management

Maintenance Scheduling

Marketing Automation

Mobile Access

Multi-Currency

Multi-Language

Multi-Location

Multi-Property

Online Booking

Payment Processing

Point of Sale (POS)

Price/Margin Management

Promotions Management

Property Management

Rate Management

Reporting & Statistics

Reporting/Analytics

Reservations Management

Revenue Management

Room Booking

Room Inventory

Search/Filter

Single Property

Third Party Booking

Third-Party Integrations

User Management

innRoad

Web-based

Windows

Manager 

It has been very easy to learn how to operate and the ability to run instant reports is great for tracking sales and growth.

Operator 

InnRoad is constantly improving their modules to better fit the needs of the hospitality industry. Their customer service is well trained and fantastic to respond quickly and effectively.

Owner

Overall, I have enjoyed working with this company, I feel that they have been responsive to my suggestions on how to improve, their customer service is usually spot on.

Administration Assistant

Somehow a little hard to use. Sometime glitches make system log out without any warning and one can loose work.

Front Desk

At times the wait is very long and frustrating. There are also some language problems but those are really made worse by poor hearing on my part despite hearing aids.

General Manager

The sales team was super helpful even in showing my mom who is the owner that we would actually be saving time and money by going with a program like there.

Overall its been a positive experience. The costumer service is great and can help out with any problem.

owner

Innroads has be responsive, collaborative and supportive. When ever we have had a problem or did not understand they were right there to help - immediately or in minutes.

B&B Manager

Much of the setup is confusing and awkward. There is also a lot of features I'd never use.

Owner/Manager

Every time I have called (only a few times since we started a couple of months ago) I received excellent service with all of my questions answered and issues resolved.

The customer service is top notch and I find this software tool extremely valuable to efficiently and successfully run my business.

Property Manager

My first reservation was in the 280,000's they now are over 5.8 million reservations and increasing rapidly. You will be very happy with Innroad.

Hotel Manager

Once great PM solution with a great customer service.

Manager

Overall a good experience,  quite a bit of tech support needed - at times the software kind of does its own thing and will not cooperate like it is supposed to.

Resort Hotel Manager 

The software is straight-forward and easy to train on, but in a saturated markety, the customer service certainly stands out as superb.

Product is very easy to use and easy for new employees to learn.

OTA integrations works flowlessly and the updates we have pushed are reflected to all the integrated platforms without delay.

innRoad screenshot: The Tape Chart provides a coded chart for visualizing room allocations and booking blocks

innRoad screenshot: Customized Booking Engine to match the look and feel of your property's website.

innRoad screenshot: Reservations can be created within the system, allocating rooms and processing group bookings

innRoad screenshot: The Reservations tab provides search capabilities to query bookings, create new ones or perform bulk actions on existing records

innRoad screenshot: innRoad Performance Digest Mobile Version

innRoad screenshot: innRoad Reservations Made Easy!

Freelancers

Mid Size Business

Small Business

See why ResNexus is a top-rated property management software!

TRUSTED BY THOUSANDS OF PROPERTIES!

https://resnexus.com/comparisons/

ResNexus let's you optimize your property with an easy-to-use PMS, OTA channel manager, booking engine, guest portal, marketing tools, text messaging, & more!

ThinkReservations is a cloud-based property management software designed to help businesses in the hospitality industry handle bookings, automatically adjust rates in real-time according to occupancy, and synchronize data with various online travel agencies and channels.

Open Campground is a Windows-based and on-premise software that helps campgrounds and RV parks manage space, configure pricing, handle data backup, and more from within a unified platform. It enables staff members to maintain a camper database with details, such as name, address, phone number, and email address.

ReservationKey is a reservation & booking management solution for vacation rental businesses, bed & breakfasts, hotels, & other rental property businesses. The cloud-based platform offers tools for managing bookings, calendars, availability, payments, channels, & more from one central platform.

Access Controls/Permissions

Availability Indicator

Calendar Sync

Drag & Drop

Electronic Payments

Email Management

Multi-Channel Management

Owner Statements

Real-Time Notifications

Website Integration

ReservationKey

President

We have been very pleased with its functionality and capability and for our needs it has been a very cost effective solution. We would highly recommend giving this try.

Co-owner, Manager

The integration into our website and customizable look made it an outstanding choice. Of course the customer service was ready to help setting things up to our liking.

The product is really easy to use and the free trial allows you to decide if you like the product and if it meets the needs of your lodging business. I found that I really like the ease of use.

Proprietor

Best system for the money, excellent support, great for newbies and experienced users.

Host, Owner

I love knowing that the online interface is up to date. I love being able to check just who canceled.

Fast support and great forum allow anyone to get quick and easy solutions for any lodging establishment without having to hire tech staff. It's all included with ReservationKey.

Night Auditor 

Very simple, well designed and easy to train software. Helps to stay focused on my hotel verses having to multitask.

Customer Support help was timely and generous. We've used Reservation Key for at least 10 years if my (admittedly elderly) brain serves me correctly.

I wanted a simple platform to get me started in running a bed and breakfast and I have stuck with them for that reason, despite monthly calls from the competition.

After my "learning curve" with trying a new software platform, I have settled into a very comfortable relationship with not only the software, but the people behind it.

Complex General Manager 

Great automation for multiple online room reservation channels.

Owner, Coral Hill Bungalows

Integrates well with website. Multiple useful applications.

I was skeptical to move to this platform as I have tried other reservation systems only to be disappointed. The move to ReservationKey was the single best thing I have done to grow my business.

Co-owner

Since using Reservation Key our business has increased and customers say it is easy to book.

The customer service is outstanding. I have a friend who uses a different company for bookings and that is his biggest complaint.

Now if I'm really picky,  the guests' state should have a drop down menu  to chose from.

Owner/Operator

The Mobile Version -- I have easily been taking reservations from a hammock at the beach just on my Smart Phone.

Can be hard to learn, but that is due to it offering so much for different setups.

innRoad vs ReservationKey Comparison (2026)

innRoad

ReservationKey

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives