App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
ReservationKey
5
95
4
9
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reservation management for the lodging industry
Table of Contents
Is this product right for your business?
Find out with a
ReservationKey - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
ReservationKey overview
Based on 104 verified user reviews
What is ReservationKey?
By industry, ReservationKey reviewers are most commonly professionals in hospitality (83%). The most frequent use case for ReservationKey cited by reviewers is bed and breakfast management (36% of reviewers).
What do users say about ReservationKey pricing?
Most users consider ReservationKey very affordable and cost-effective, especially for small properties, and they appreciate the robust functionality at a reasonable price. Some users say the system’s versatility adds value, though a few report not every feature is included.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Reservation Management
Small Business
Ease of Use
ReservationKey’s user interface
ReservationKey review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
5.0
Features
4.8
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about ReservationKey?
Users say ReservationKey offers outstanding customer support, with fast, responsive assistance and direct access to knowledgeable staff. They report that issues are addressed quickly, and the team is open to feedback and improvements, making the experience reliable and stress-free. They find the software intuitive, easy to learn, and accessible from any device, which helps streamline daily operations and onboarding new staff.
Reviewers indicate ReservationKey is affordable, with pricing suited for small businesses and no unnecessary fees. They think it simplifies reservation management, enables online bookings, and provides useful customization options, though some mention occasional minor glitches and desire more integrations.
Select to learn more
Who uses ReservationKey?
Based on 104 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
ReservationKey's key features
Most critical features, based on insights from ReservationKey users:
All ReservationKey features
Features rating:
ReservationKey alternatives
ReservationKey
Starting from
37
Per month
ThinkReservations
Starting from
No pricing info
eZee Absolute
Starting from
23.86
Per month
Lodgify
Starting from
16
Per month
ReservationKey pricing
Starting from
37
Per month
Usage Based
User opinions about ReservationKey price and value
Value for money rating:
Of 21 reviews that provide robust commentary on ReservationKey's price and value, mention it in a positive light.
Most users consider ReservationKey very affordable and cost-effective, especially for small properties, saying it offers essential features without unnecessary extras that would increase costs. Reviewers appreciate that they get robust functionality at a reasonable price compared to more expensive alternatives with fewer features. Some users say the system’s versatility and customization options add to its value for money. Most reviewers indicate that ReservationKey’s pricing aligns well with their needs and budget, making it a practical choice. Some users report that, while not every feature is included, the overall value justifies the price.
, and
ReservationKey integrations (1)
Integrations rated by users
We looked at 104 user reviews to identify which products are mentioned as ReservationKey integrations and how users feel about them.
Integration rating: 4.5 (2)
“We used authorize.net as our payment processor”
Megan H.
Executive Director
Integration rating: 5.0 (1)
“Integration with Square is important because it helps streamline payment processing, keeps transactions organized, and makes checkout easier for both myself and my clients.”
“Easy to integrate, even for someone not too tech savvy like me.”
Wendy M.
Owner and HHP
Integration rating: 5.0 (1)
“Designed the landing page in Squarespace, then used the Ticket Tailor plugin for ticketing.”
Nicole U.
President
ReservationKey customer support
What do users say about ReservationKey customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of ReservationKey customer support.
Widely noted by reviewers, ReservationKey's customer support is highly responsive and quick to address issues or questions.
A large number of users appreciate being able to communicate directly with knowledgeable staff and even the software owner.
The majority of users report fast email and phone responses, often within 24 hours or less.
Broad user base values the team's willingness to help with custom requests and resolve technical challenges efficiently.
Support options
Training options
To see what individual users say about ReservationKey's customer support, check out the review snippets below.
“They are responsive, knowledgeable, and ensure questions are addressed quickly and accurately.”
Chad E.
Owner
“The customer service is responsive and its easy to communicate with their team.”
Melissa F.
Owner
ReservationKey FAQs
ReservationKey has the following typical customers:
Small Business, Mid-size Business, Freelancers
These products have better value for money
Q. What is ReservationKey used for?
ReservationKey is a reservation and booking management solution for vacation rental businesses, bed and breakfasts, hotels, and other rental property businesses. The cloud-based platform offers tools for managing bookings, calendars, availability, payments, channels, and more from one central platform. The online reservation system serves the hotel and lodging industry by allowing users to manage their bookings, track the availability of rooms on any given date, process payments via credit card, and integrate with third party channels such as Airbnb, Booking,com, Expedia, HomeAway, and more to facilitate and synchronize bookings. Businesses can use ReservationKey to create a custom, mobile friendly booking system in order to facilitate self service bookings by customers. The booking engine can be adapted to fit business needs by editing the theme and number of pages on the site. The ReservationKey backend allows employees to view room availability, move reservations using the drag and drop interface, check reservation details, and manage waiting lists or gift cards. Payments can be processed online using a selection of providers including PayPal, Authorize.net, and more, and users are able to control prices of deposits or any other additional payments.
Q. What level of support does ReservationKey offer?
ReservationKey offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum
