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ReservationKey
5
95
4
9
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reservation management for the lodging industry
Table of Contents
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ReservationKey - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
ReservationKey overview
Based on 104 verified user reviews
What is ReservationKey?
By industry, ReservationKey reviewers are most commonly professionals in hospitality (83%). The most frequent use case for ReservationKey cited by reviewers is bed and breakfast management (36% of reviewers).
What do users say about ReservationKey pricing?
Most users consider ReservationKey to deliver excellent value for money, emphasizing its affordability and comprehensive features. Most reviewers indicate they appreciate paying only for needed features, and some users report it remains reasonably priced as it improves.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Reservation Management
Small Business
Ease of Use
ReservationKey’s user interface
ReservationKey review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
5.0
Features
4.8
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about ReservationKey?
Reviewers indicate ReservationKey offers responsive and helpful customer support, with staff addressing questions and issues quickly. They value the ability to communicate directly with the team and appreciate ongoing improvements based on user feedback. Most say the software is reliable, with rare outages resolved promptly, and they feel supported during setup and daily use.
Users say ReservationKey is easy to learn and use, making reservation management straightforward for small businesses. They find it affordable compared to competitors, with flexible pricing and features that suit a range of lodging operations. Some mention minor issues, but report that problems are resolved efficiently.
Select to learn more
Who uses ReservationKey?
Based on 104 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
ReservationKey's key features
Most critical features, based on insights from ReservationKey users:
All ReservationKey features
Features rating:
ReservationKey alternatives
ReservationKey
Starting from
37
Per month
ThinkReservations
Starting from
No pricing info
Yanolja Cloud Solution Property Management System (PMS)
Starting from
23.86
Per month
Lodgify
Starting from
14
Per month
ReservationKey pricing
Starting from
37
Per month
Usage Based
User opinions about ReservationKey price and value
Value for money rating:
Of 21 reviews that provide robust commentary on ReservationKey's price and value, mention it in a positive light.
Most users consider ReservationKey to offer strong value for money, highlighting its affordability and cost-effectiveness, especially for small properties and businesses with limited units. Reviewers indicate they appreciate paying only for the features they need, without unnecessary extras inflating the price. Most users say the system includes many useful functionalities at a fair price point compared to more expensive competitors. Some users report that ReservationKey provides the functionality of larger systems at a lower cost, making it a preferred choice for budget-conscious operators. Some reviewers feel the product remains reasonably priced even as features improve.
, and
ReservationKey integrations (1)
Integrations rated by users
We looked at 104 user reviews to identify which products are mentioned as ReservationKey integrations and how users feel about them.
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
“As a mobile clinic I can get the app on my phone and take card payments through my phone and the app records all payments including cash.”
Chloe R.
Veterinary Nurse
Integration rating: 5.0 (1)
“My website is hosted on squarespace”
Candice F.
Owner and Esthetician
ReservationKey customer support
What do users say about ReservationKey customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of ReservationKey customer support.
A significant portion of users highlight ReservationKey's customer support as highly responsive and easy to reach.
Widespread user sentiment praises the team's quick replies to emails and fast resolution of issues, often within minutes or hours.
The majority of users appreciate being able to communicate directly with knowledgeable staff and even the developers.
Many reviewers value the willingness of support to help with customizations and to incorporate user suggestions.
Support options
Training options
To see what individual users say about ReservationKey's customer support, check out the review snippets below.
“They are responsive, knowledgeable, and ensure questions are addressed quickly and accurately.”
Chad E.
Owner
“Customer service, particularly [sensitive content hidden], was always prompt and efficient, every single year, not just in the first year.”
Tracey C.
President
ReservationKey FAQs
ReservationKey has the following typical customers:
Small Business, Mid-size Business, Freelancers
These products have better value for money
Q. What is ReservationKey used for?
ReservationKey is a reservation and booking management solution for vacation rental businesses, bed and breakfasts, hotels, and other rental property businesses. The cloud-based platform offers tools for managing bookings, calendars, availability, payments, channels, and more from one central platform. The online reservation system serves the hotel and lodging industry by allowing users to manage their bookings, track the availability of rooms on any given date, process payments via credit card, and integrate with third party channels such as Airbnb, Booking,com, Expedia, HomeAway, and more to facilitate and synchronize bookings. Businesses can use ReservationKey to create a custom, mobile friendly booking system in order to facilitate self service bookings by customers. The booking engine can be adapted to fit business needs by editing the theme and number of pages on the site. The ReservationKey backend allows employees to view room availability, move reservations using the drag and drop interface, check reservation details, and manage waiting lists or gift cards. Payments can be processed online using a selection of providers including PayPal, Authorize.net, and more, and users are able to control prices of deposits or any other additional payments.
Q. What level of support does ReservationKey offer?
ReservationKey offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum
