ReservationKey Pricing, Features, Reviews & Comparison of Alternatives

ReservationKey

Reservation management for the lodging industry

4.91/5 (81 reviews)

ReservationKey overview

ReservationKey is a reservation and booking management solution for vacation rental businesses, bed and breakfasts, hotels, and other rental property businesses. The cloud-based platform offers tools for managing bookings, calendars, availability, payments, channels, and more from one central platform. The online reservation system serves the hotel and lodging industry by allowing users to manage their bookings, track the availability of rooms on any given date, process payments via credit card, and integrate with third party channels such as Airbnb, Booking,com, Expedia, HomeAway, and more to facilitate and synchronize bookings.

Businesses can use ReservationKey to create a custom, mobile friendly booking system in order to facilitate self service bookings by customers. The booking engine can be adapted to fit business needs by editing the theme and number of pages on the site. The ReservationKey backend allows employees to view room availability, move reservations using the drag and drop interface, check reservation details, and manage waiting lists or gift cards. Payments can be processed online using a selection of providers including PayPal, Authorize.net, and more, and users are able to control prices of deposits or any other additional payments.
reservationkey.com

Pricing

Starting from
$25/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, Europe and 3 other markets, Latin America, Mexico, United Kingdom

Supported languages

English, Danish, French, German, Hungarian and 6 other languages, Irish, Italian, Norwegian, Portuguese, Spanish, Swedish
ReservationKey screenshot: Drag & drop bookings to change them, and quickly view availability for each roomIntroduction to ReservationKeyReservationKey screenshot: Utilize the embeddable calendar to facilitate online, self service bookingsReservationKey screenshot: Edit the booking engine to create a custom look & feelReservationKey screenshot: View reservation details for each customer

ReservationKey reviews

Excellent
74

Very good
7

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.8
  4.7
  4.9
Pamela Williams

Great partner for our business

Used daily for 2+ years
Reviewed 2019-06-14
Review Source: Capterra

We are a small, family-owned, unique property with a loyal clientele. I spent several years searching for reservation software. Nothing was a good match for us. We found ReservationKey through a guest whose daughter was an innkeeper. We have a loyal customer since 2012.

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Michael van der Gaag

Unless you are a chain hotel, there is no reason to use anything else.

Used daily for 2+ years
Reviewed 2019-02-16
Review Source: Capterra

Pretty much flawless.....We've been using this system for about a decade now....I think it's gone down a total of 4 times during that decade (that's definitely over 99.99% uptime). Any downtime is minimal (usually a few minutes,) and things come back up with minimal hiccoughs. Honestly...this software...it's perfect for small-medium businesses.

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Marc Yaxley

Great reservations system, integrates well with your web site, excellent features, highly recommend!

Used daily for 2+ years
Reviewed 2018-09-25
Review Source: Capterra

We have enjoyed full integration with our own web pages such that you don't even realize that you are using RK's booking engine. It was fairly easy (if you know some HTML/CSS) to integrate and RK's support is fast and thorough, thanks to customer support staff. RK is fast and reliable for our needs and works well with our desktop computers, Android/Apple phones and tablets while on the road. The grid shows inventory status nicely with out clutter. Very configurable for colors, column sized and titles. This is the screen you work with almost almost all of the time, so it need to be what you want to see and allow you go make important elements obvious with color and fonts, etc. RK does it all! Highly recommended!

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Sheri Schwagart

Love their Free Trial and the product they offer!

Used weekly for free trial
Reviewed 2019-03-08
Review Source: Capterra

Very positive experience so far! I look forward to working with this tool more!

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Peter Robinson

Easy to get started and use.

Used daily for 2+ years
Reviewed 2018-10-13
Review Source: Capterra

Reservation Key has been fairly faultless in helping me run my business. I wanted a simple platform to get me started in running a bed and breakfast and I have stuck with them for that reason, despite monthly calls from the competition.

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ReservationKey pricing

Starting from
$25/month
Pricing options
Free trial
Subscription
View Pricing Plans

ReservationKey ricing is based on the number of units being managed. Prices range from $25/month for 4 units, up to $467/month for up to 500 units.

Contact ReservationKey for more information on pricing.

ReservationKey features

Availability Management
Booking Management
Calendar Management
Channel Management
Credit Card Processing
Discount Management
Electronic Payments
Multi-Channel Management
Online Booking Integration
Reporting & Statistics
Reservations Management
Room Booking
Third Party Integration

API (43 other apps)
Activity Dashboard (37 other apps)
Automatic Notifications (37 other apps)
Billing & Invoicing (36 other apps)
Billing Rate Management (35 other apps)
Invoice Management (41 other apps)
Price Management (38 other apps)

Additional information for ReservationKey

Key features of ReservationKey

  • Activities Booking
  • Administrative Tools
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar / Reminder System
  • Car Booking
  • Centralized Management
  • Customer Support
  • Fee / Commission Management
  • Front Desk Management
  • GDS / OTA Integration
  • GDS/OTA Integration
  • Group Reservations
  • Housekeeping Management
  • Housekeeping Scheduling
  • Loyalty Program
  • Multi-Property
  • Online Booking
  • Online Payments
  • Onsite Payment Processing
  • Owner Statements
  • Payment Plans
  • Payment Processing
  • Rate Management
  • Reporting / Analytics
  • Reporting/Analytics
  • Revenue Reporting
  • Room Booking Management
  • Serves Vacation Rental
  • Single Property
  • Small Accommodation
  • Tax Management
  • Third Party Booking
  • User Access Controls
  • Vacation Rental
View All Features

Benefits

• Integrate with third party booking channels such as Expedia, Booking.com, and Airbnb in order to receive bookings through their platforms.

• Ensure that all channels are displaying true, real-time information as ReservationKey automatically synchronizes data from across booking platforms.

• Automate tasks such as email confirmations, search activity tracking, and reporting in order to save time and effort.

• Generate custom reports on metrics such as room availability, occupancy, expenses, income, commission, housekeeping, and more.

• Manage bookings within ReservationKey and view availability in real time, track customer history, change bookings using the drag and drop tool, and more.