Little Hotelier vs Booking Factory

Hostaway

Lodgify

Amenitiz

Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators.

Lodgify simplifies the process of managing a vacation rental by enabling anyone to create a bookable website, sync your listings data across channels, and manage tasks in one place. 

Amenitiz is a cloud-based solution designed to help businesses in the hotel industry manage payments, bookings, marketing, and more. Organizations can also create custom websites to connect with the target audience and establish brand identity. 


Owner

There is not a phone number to call and get help.  

Assistant Hospitality Manager

Very easy to use, they offer quick support when its required and they are quite responsive to suggestions and feedback

OWNER

Their customer service is excellent and they are very helpful in helping when I have an issue and extremely patient and polite.

Little Hotelier is the all-in-one software that gives you more bookings and more control of your small property. Try for free for 30 days.

Activities Booking

Activity Dashboard

Alerts/Notifications

Availability Management

Booking Management

Booking Notes

Calendar Management

Channel Analytics

Channel Management

Credit Card Processing

Customer Database

Customer Support

Data Import/Export

Discount Management

Dorms

Dynamic Pricing

Electronic Payments

Email Management

Email Templates

Event Calendar

Extended Stay

Financial Management

For Hostel/Dorm Managers

For Vacation Rentals

Front Desk Management

GDS/OTA Integration

Group Reservations

Guest Communications

Housekeeping Management

Inventory Control

Inventory Management

Kill Switch

Mobile Access

Multi-Channel Management

Multi-Channel Sync

Multi-Currency

Multi-Location

Multi-Property

Online Booking

Order Management

Partner Management

Payment Processing

Point of Sale (POS)

Promotions Management

Property Management

Rate Management

Real-Time Analytics

Real-Time Data

Real-Time Updates

Registration Management

Reminders

Reporting/Analytics

Reporting & Statistics

Reservations Management

Restriction Management

Room Booking

Room Inventory

Search/Filter

Self Check-In/Check-Out

Single Property

Third Party Booking

Third-Party Integrations

User Management

Website Integration

Website Management

Some users say Little Hotelier offers good value for money due to its affordability and included features. Some reviewers find it relatively expensive, mention price increases, and report limitations like lack of multiple currencies and regional costs.

Value for money

By industry, Little Hotelier reviewers are most commonly professionals in hospitality (86%). The most frequent use case for Little Hotelier cited by reviewers is reservations (41% of reviewers).

Little Hotelier

Web-based

Windows

iPhone

Android

iPad

Cloudbeds

Sirvoy

rezStream

Guesty

OwnerRez

Smoobu

STAAH Channel Manager

SiteMinder

Guesty Lite

ResNexus

Basics

Revenue Optimiser

Booking management limitations

Guesthouse Manager

Currently, the system doesn't allow us to input two separate reservations for the same room on the same day, even if the first guest has already checked out.

co-owner

Bookings keep going into "unallocated" instead of to an actual room, and we have some that have never showed up in the front desk at all. And you can't get a real person on the phone to help.

50% of reviewers feel negative about Little Hotelier’s booking room functionality. Some users report frequent issues with double bookings, unallocated reservations, and difficulties managing group or multi-room bookings. Reviewers indicate the system lacks flexibility for editing individual rooms within a reservation and does not allow for certain booking scenarios, such as multiple reservations for the same room on one day. Users think the booking calendar and integration with external platforms are insufficient, and they often mention that manual workarounds are required to address missing or confusing features.

Intuitive and simple navigation

OTA Team

The interface is clean, intuitive, and just makes sense.

director

The simplicity of the system makes it easy to use and contributes to simple implementation.

86% of reviewers feel positive about Little Hotelier’s ease of use. Reviewers appreciate that the system is user-friendly and intuitive, making it straightforward for both newcomers and experienced users to navigate daily tasks. Some users say the clean interface and logical layout reduce the learning curve, allowing them to quickly implement the software in their business. Users think the simplicity of the design contributes to efficient operations, especially for small businesses, and they value that essential functions are easily accessible without unnecessary complexity.

Owner and operator

I followed each of these many options, including clearing the history cache, changing passwords, moving to a different secure network, etc before asking for a human - and then I was able to change the MFA within a few minutes).

Setup of the "Extra Items" section seems to assume these items are large, so does not easily allow for the sale of smaller items such as gift cards, postcards and other products that might usually not be sold for whole dollar figures.  

Director

Such as setting viewing preferences for the calendar and being able to set a min age for children

Site Manager

It has made it very difficult for the guest to see which accommodation unit is available and when this is important for small/Little businesses as each product you offer is often different and return guests especially like to stay in their favourite.

General Manager

Owners who value an easy‑to‑use, all‑in‑one tool often find it a good fit — but those who need advanced customization, bulletproof integrations, or ultra‑fast support may find the limitations frustrating.

There are some screens and data fields in some of the applications which do not actually work or flow into others.  

Commercial Advisor

My experience with Little Hotelier has been positive overall. While I faced challenges understanding why my rates weren’t displaying correctly on Booking.com, the support—especially from [sensitive content hidden]—was excellent. Once the issue was resolved, the platform proved efficient for managing availability and rates across channels.

Owner and Manager

If you not working on Little Hotelier and you come back after some minutes and want to open a reservation it's not possible.

Event Planner

I occasionally find it a little difficult to change settings because there are so many apps, but I guess it is just a matter of getting used with the platform

Their system and customer service is so bad that after only two months I had to switch to another booking platform, and have been completely inflexible both in those two months when I was trying to work with them to use their product, and the several months afterwards now that I am trying to get away from their product.

Little Hotelier app on Android is not reloading automatically, not an issue of phone or setting.

Manager

Back end of system is a little hard to understand the steps required to add rooms and rates

Hotel Manager

there is no way of highlighting if a reservation is provisional or confirmed.

My experience was a win win all the way around I could not have gotten any luckier [sensitive content hidden] is a wonderful communicator and he knew exactly what my issues were and I know he could sense my stress and frustration, I love technology I just wish I was more educated in the field.

Digital Sales

Attention! If you have a structure outside Italy you CANNOT purchase the FLEX package even if they sell it to you in the contract.

This means I have to find the "real" way to change room rates, etc.

Doc in economy

on line support, with  [sensitive content hidden] that updated the sistem and made the Lerici Charme working.

Little Hotelier delivers on its promise of simplifying operations and centralizing control.

There have also been channel connection errors with "unexplained" causes for which they do not take responsibility for the negative impact on your bookings.

Owner, Manager, Operator

I also wish they knew what "I can't edit anything at all in the booking" means rather than suggesting I edit something in the booking (yes, this is what happens each time).

The support or help required from a simple phone is exceptional ,they seem to have a lot of patience and experience in there knowledge of the app.

there is no difference in color between a direct booking, an agent or an OTA.

I called to get some information as I’ve recently purchased a hotel that uses  Little Hotelier.

Some features feel a bit limited, and it can get a bit pricey if you're just starting out. But overall, the platform is reliable and well-suited for small properties like ours.

Sales Director

We have to book one by one for group bookings and can't do as one reservation only.

Back around Christmas just gone I had issues with double bookings and it took a lot of effort to get it escalated and for them to identify it was indeed their system.

It's not depending the browser and/or cookies setting/history...

Generally it has great features for a small accommodation property and has everything in one spot, easy to use and the phone app has many great features to help when out and about.

Missing some advances features, but aware of the 'basic' standard.

The calendar is easy to read and creating reservations and blocks are simple.

Easy to map, easy to navigate, easy to edit the rates and rate plans, and the best channel manager I've managed.

As the owner of a small, family-run hotel, Little Hotelier has been a big help in simplifying our day-to-day operations.

It took me a while to understand where the problem was and how it was affecting my Booking.com listings.

They make you feel inadequate as if you are not computer literate you can die!

Having clear visibility of the booking calendar.  

Office Manager

The very helpful AL on the webchat who got  my problem solved easily when I needed to sort out my 2FA reset.

Owner and Innkeeper

I wish there was a housekeeping module in Little Hotelier.   

I had to get him to call me back as I was interrupted during the call.

I find it easier to talk on the phone rather than the chat option.

I now find I have chat staff not reading my messages before responding and it is simply not good enough for the price I pay.

Assistant Accountant

Some reports can't give you what you need.

The pace of the sessions was very quick - ideally I would have liked a little more time to feel really confident about using the system.

Those who had to help with installation, however, were totally inexistent.

Reports take time to download and export.

Easy to learn the basics and move around between the calendar and channel manager.

Managing director

A little annoying that the same updates need to be made in the channel manager and the front desk.

Booking Room

Channel Manager

Small Hotels

Reservation

Password and Login

Calendar

User Interface

Small Business

Freelancers

Some users say Little Hotelier offers good value for money, highlighting its affordability, competitive pricing, and inclusion of features like SiteMinder integration and an app at no extra cost. Reviewers appreciate the ease of use, robust functionality for the price, and the ability to manage availability and pricing across multiple OTAs. Some users report that, while not the cheapest option, it streamlines operations and saves time. However, some reviewers find it relatively expensive, mention price increases, and note limitations such as lack of multiple currencies and additional costs for certain regions.

eZee Absolute

Yanolja Cloud Solution PMS is an intelligent solution that automates hotel operations to enhance guest experience and drive revenue.

See why ResNexus is a top-rated property management software!

TRUSTED BY THOUSANDS OF PROPERTIES!

https://resnexus.com/comparisons/

ResNexus let's you optimize your property with an easy-to-use PMS, OTA channel manager, booking engine, guest portal, marketing tools, text messaging, & more!

Sirvoy Hospitality System is a hotel reservation & property management system for small & medium-sized hotels, B&Bs, hostels, motels, lodges, guest houses, and more

Booking Factory is a web-based hotel management platform that enables independent hotels, serviced apartments, and B&Bs to accept and manage bookings online

Little Hotelier vs Booking Factory Comparison (2026)

Little Hotelier

Booking Factory

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives