Booking Factory Pricing, Features, Reviews & Comparison of Alternatives

Booking Factory

Web-based platform for hospitality property management

4.73/5 (11 reviews)

Booking Factory overview

Booking Factory is an online hospitality property management solution that offers features such as front desk management, reservation management, and marketing automation. The software targets small properties and independent hotels and can be accessed on any mobile device including smartphones and tablets through the mobile web app. Booking Factory also helps hotels and guest houses to market their business as well as avoid possible over-bookings.

Booking Factory enables front desk employees to print invoices customized to match the branding of their property. Booking Factory’s direct booking engine lets customers book a room directly from the hotel’s website and can connect with sales channels including Expedia and to automatically update inventory levels and room prices across all platforms.

The software offers a promotions system that can be incorporated to the hotel’s website to encourage customers to recommend the property to their friends and family. The solution also allows independent hotels to retarget customers who visited their website but did not book a room through Facebook or email.

Additional features provided by Booking Factory include SEO optimization, membership management, and a hotel website builder. The solution helps hotels to reduce their dependency on Online Travel Agents (OTA) and offers Facebook plugin and open APIs for integration with third-party applications.


Starting from
Pricing options
Value for money
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Business size



United Kingdom

Supported languages

Booking Factory screenshot: Booking Factory user login pageHotel Management Software - The Booking Factory 60 Second OverviewBooking Factory screenshot: View all bookings on a color-coded calendarBooking Factory screenshot: Add notes to any bookingBooking Factory screenshot: Select the details of a roomBooking Factory screenshot: View the total cost of a roomBooking Factory screenshot: Accept online payments from customers after they've booked

Booking Factory reviews


Very good

Value for money
Ease of use
Customer support
Sirichol Satitsatian

worth the money

Used daily for less than 6 months
Reviewed 2017-04-28
Review Source: Capterra

I own this hotel and was using another program to manage it. When I changed to this program, all the workflows were much easier and more efficient. However, there are some flaws. Sometimes the program doesn't work and it has a lot of errors. You click on the program and nothing happens. I think it's the problem with the cloud storage of the program. The support team in Thailand are slow. Sometimes, it seems like they don't know the functions of the program as I asked and they told me they would find me answers. And trust me, they take forever to answer. All in all, it's worth the month and it makes my hotel management more efficient. ps. Since the customer support in Thailand is very slow, I asked if there was a manual so I can find the answer myself, they said no. Oh, well. - efficient level - makes property management very easy - automatically linked with OTA;,,

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Chelsea Allison

Very flexible and effective booking system at a great price- customer service is great!

Used daily for less than 6 months
Reviewed 2017-06-07
Review Source: Capterra

The customer service team has been super helpful and efficient in setting up our rather complex booking system for our business property in France. So much more effective and flexible than other booking systems we have used in the past and at a very reasonable cost! We were able to completely tailor the booking system to suit our business needs which other booking systems do not offer- we tried MANY! The booking system has everything we need on one platform whereas previously we had to juggle various websites and calendars making bookings very complicated- now colleagues and customers can book with ease and have access to all the information they require for their trip. We will be using The Booking Factory for all future properties. Thanks again for your time and patience!

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Johnny Bjelkaroy

One of the best reservation programs that I have worked with.

Used daily for 1-2 years
Reviewed 2018-01-08
Review Source: Capterra

It is easy to handle the reservations and a it has good channel administration. The calendar is intuitive and easy to administer.

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David Carr

The Booking Factory is a really excellent tool for anyone looking a PMS and integrated booking tool

Used daily for 6-12 months
Reviewed 2018-08-01
Review Source: Capterra

A fully functional, affordable and easy to use booking system that integrated seamlessly into our websites Not only is it packed full of valuable features, the team at Booking Factory are incredibly proactive, helpful and patient. The fact that it seemlessly integrates in to any website you build is a key feature for customer usability.

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David White

Overall very satisfied

Reviewed 2017-04-28
Review Source: Capterra

Booking Factory is very responsive to questions which I like. I find the back-end user friendly, I just wish there was an easy way to move a customer when they have a room change 2-3 days into their stay. The booking side, where my guests go, could use a little work. If my customer is using a promo code, they have to know to look in the upper left hand corner - then a pop-up box says an offer has been unlocked but it doesn't tell you what the offer is. When you go to the room type you'd like to book you see the unlocked special offer, as well as every other offer currently running - I wish it only showed the offer they'd unlocked with the special code. After that it is user friendly. Also, promo codes are case sensitive - I wish they weren't.

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Booking Factory pricing

Starting from
Pricing options
Free trial
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For 1-10 rooms
• Standard: £39/ per month
• Website: £59/ per month
• Channels: £59/ per month
• All-in-One: £79/ per month
For 11-20 rooms
• Standard: £45/ per month
• Website: £79/ per month
• Channels: £79/ per month
• All-in-One: £109/ per month
For 21-50 rooms
• Standard: £75/ per month
• Website: £139/ per month
• Channels: £139/ per month
• All-in-One: £179/ per month
For 50+ rooms
• Contact vendor for pricing details

Booking Factory features

Billing Rate Management
Booking Management
Calendar Management
Channel Management
Invoice Management
Online Booking Integration
Room Booking
Third Party Integration

Activity Dashboard (35 other apps)
Automatic Notifications (32 other apps)
Availability Management (39 other apps)
Billing & Invoicing (34 other apps)
Credit Card Processing (45 other apps)
Discount Management (28 other apps)
Electronic Payments (38 other apps)
Multi-Channel Management (29 other apps)
Price Management (36 other apps)
Reporting & Statistics (43 other apps)
Reservations Management (50 other apps)

Additional information for Booking Factory

Key features of Booking Factory

  • Multi-property
  • Single property
  • Online booking integration
  • Calendar management
  • Room booking
  • Booking management
  • Website management
  • Channel management
  • Family memberships
  • API
  • Website security
  • Promotions management
  • Third party integration
  • Social plugins
  • Invoice management
  • Inventory management
  • Inventory tracking
  • Mobile integration
  • Visitor targeting
  • Travel management
  • CRM integration
  • Billing rate management
  • Multiple room rates
View All Features


• Booking Factory offers a hotel marketing platform that combines booking engine, channel manager and hotel website builder features with a PMS (property management system).

• The solution enables customers to cancel a booking and the tool will automatically charge them on the basis of the cancellation policy followed by each property.

• Booking Factory provides a drag and drop interface that lets customers manage their bookings online and the tool will automatically update the available inventory.

• The solution offers email automation features that allow hotel owners to send automatic welcome emails before guests arrive and an invoice email after their departure.

• Booking Factory helps hotels and guesthouses in digital marketing by providing a professional photographer, SEO specialist, and copywriter to optimize their online presence.