Little Hotelier vs eZee Centrix

Hostaway

Lodgify

Amenitiz

Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators.

Lodgify simplifies the process of managing a vacation rental by enabling anyone to create a bookable website, sync your listings data across channels, and manage tasks in one place. 

Amenitiz is a cloud-based solution designed to help businesses in the hotel industry manage payments, bookings, marketing, and more. Organizations can also create custom websites to connect with the target audience and establish brand identity. 


Little Hotelier is the all-in-one software that gives you more bookings and more control of your small property. Try for free for 30 days.

Mobile Access

Calendar Management

Customer Support

Inventory Management

Rate Management

Reporting/Analytics

Promotions Management

Group Reservations

Some users say Little Hotelier offers good value for money due to its affordability and included features. Some reviewers find it relatively expensive, mention price increases, and report limitations like lack of multiple currencies and regional costs.

Value for money

By industry, Little Hotelier reviewers are most commonly professionals in hospitality (86%). The most frequent use case for Little Hotelier cited by reviewers is reservations (41% of reviewers).

Little Hotelier

Web-based

Windows

iPhone

Android

iPad

Basics

Revenue Optimiser

Owner and operator

I followed each of these many options, including clearing the history cache, changing passwords, moving to a different secure network, etc before asking for a human - and then I was able to change the MFA within a few minutes).

Setup of the "Extra Items" section seems to assume these items are large, so does not easily allow for the sale of smaller items such as gift cards, postcards and other products that might usually not be sold for whole dollar figures.  

Guesthouse Manager

Currently, the system doesn't allow us to input two separate reservations for the same room on the same day, even if the first guest has already checked out.

Commercial Advisor

My experience with Little Hotelier has been positive overall. While I faced challenges understanding why my rates weren’t displaying correctly on Booking.com, the support—especially from [sensitive content hidden]—was excellent. Once the issue was resolved, the platform proved efficient for managing availability and rates across channels.

Director

Such as setting viewing preferences for the calendar and being able to set a min age for children

Site Manager

It has made it very difficult for the guest to see which accommodation unit is available and when this is important for small/Little businesses as each product you offer is often different and return guests especially like to stay in their favourite.

General Manager

Owners who value an easy‑to‑use, all‑in‑one tool often find it a good fit — but those who need advanced customization, bulletproof integrations, or ultra‑fast support may find the limitations frustrating.

There are some screens and data fields in some of the applications which do not actually work or flow into others.  

Owner and Manager

If you not working on Little Hotelier and you come back after some minutes and want to open a reservation it's not possible.

director

Some features feel a bit limited, and it can get a bit pricey if you're just starting out. But overall, the platform is reliable and well-suited for small properties like ours.

Sales Director

We have to book one by one for group bookings and can't do as one reservation only.

Event Planner

I occasionally find it a little difficult to change settings because there are so many apps, but I guess it is just a matter of getting used with the platform

Owner

Their system and customer service is so bad that after only two months I had to switch to another booking platform, and have been completely inflexible both in those two months when I was trying to work with them to use their product, and the several months afterwards now that I am trying to get away from their product.

Little Hotelier app on Android is not reloading automatically, not an issue of phone or setting.

Manager

Back end of system is a little hard to understand the steps required to add rooms and rates

As the owner of a small, family-run hotel, Little Hotelier has been a big help in simplifying our day-to-day operations.

It took me a while to understand where the problem was and how it was affecting my Booking.com listings.

Hotel Manager

there is no way of highlighting if a reservation is provisional or confirmed.

My experience was a win win all the way around I could not have gotten any luckier [sensitive content hidden] is a wonderful communicator and he knew exactly what my issues were and I know he could sense my stress and frustration, I love technology I just wish I was more educated in the field.

Office Manager

The very helpful AL on the webchat who got  my problem solved easily when I needed to sort out my 2FA reset.

Digital Sales

Attention! If you have a structure outside Italy you CANNOT purchase the FLEX package even if they sell it to you in the contract.

This means I have to find the "real" way to change room rates, etc.

Doc in economy

on line support, with  [sensitive content hidden] that updated the sistem and made the Lerici Charme working.

Little Hotelier delivers on its promise of simplifying operations and centralizing control.

Managing director

A little annoying that the same updates need to be made in the channel manager and the front desk.

There have also been channel connection errors with "unexplained" causes for which they do not take responsibility for the negative impact on your bookings.

Owner, Manager, Operator

I also wish they knew what "I can't edit anything at all in the booking" means rather than suggesting I edit something in the booking (yes, this is what happens each time).

I especially like how easy it is to manage availability and pricing across multiple OTAs.

The support or help required from a simple phone is exceptional ,they seem to have a lot of patience and experience in there knowledge of the app.

there is no difference in color between a direct booking, an agent or an OTA.

I called to get some information as I’ve recently purchased a hotel that uses  Little Hotelier.

Some features could benefit from clearer explanations or built-in guidance.

The platform is not always intuitive, especially when troubleshooting rate issues.

Back around Christmas just gone I had issues with double bookings and it took a lot of effort to get it escalated and for them to identify it was indeed their system.

It's not depending the browser and/or cookies setting/history...

Generally it has great features for a small accommodation property and has everything in one spot, easy to use and the phone app has many great features to help when out and about.

Few very basic and high priority functionalities should be addressed.

Missing some advances features, but aware of the 'basic' standard.

The calendar is easy to read and creating reservations and blocks are simple.

OTA Team

Easy to map, easy to navigate, easy to edit the rates and rate plans, and the best channel manager I've managed.

There is not a phone number to call and get help.  

Business Owner

I can't find any problems. If I do, their customer care is available anytime.

They make you feel inadequate as if you are not computer literate you can die!

Having clear visibility of the booking calendar.  

Owner and Innkeeper

I wish there was a housekeeping module in Little Hotelier.   

I had to get him to call me back as I was interrupted during the call.

I find it easier to talk on the phone rather than the chat option.

I now find I have chat staff not reading my messages before responding and it is simply not good enough for the price I pay.

Booking Room

Channel Manager

User Interface

Small Hotels

Reservation

Password and Login

Property Management

Training and Learning Curve

Booking management limitations

co-owner

Bookings keep going into "unallocated" instead of to an actual room, and we have some that have never showed up in the front desk at all. And you can't get a real person on the phone to help.

50% of reviewers feel negative about Little Hotelier’s booking room functionality. Some users report frequent issues with double bookings, unallocated reservations, and difficulties managing group or multi-room bookings. Reviewers indicate the system lacks flexibility for editing individual rooms within a reservation and does not allow for certain booking scenarios, such as multiple reservations for the same room on one day. Users think the booking calendar and integration with external platforms are insufficient, and they often mention that manual workarounds are required to address missing or confusing features.

Intuitive and simple navigation

The simplicity of the system makes it easy to use and contributes to simple implementation.

The interface is clean, intuitive, and just makes sense.

86% of reviewers feel positive about Little Hotelier’s ease of use. Reviewers appreciate that the system is user-friendly and intuitive, making it straightforward for both newcomers and experienced users to navigate daily tasks. Some users say the clean interface and logical layout reduce the learning curve, allowing them to quickly implement the software in their business. Users think the simplicity of the design contributes to efficient operations, especially for small businesses, and they value that essential functions are easily accessible without unnecessary complexity.

Small Business

Freelancers

Some users say Little Hotelier offers good value for money, highlighting its affordability, competitive pricing, and inclusion of features like SiteMinder integration and an app at no extra cost. Reviewers appreciate the ease of use, robust functionality for the price, and the ability to manage availability and pricing across multiple OTAs. Some users report that, while not the cheapest option, it streamlines operations and saves time. However, some reviewers find it relatively expensive, mention price increases, and note limitations such as lack of multiple currencies and additional costs for certain regions.

SiteMinder

Channel Management Software, Hotel Channel Manager, Hotel Inventory Distribution System, Hotel Global Distribution System, Hotel GDS

Partner Portal

Data Synchronization

Campaign Management

Order Management

Dynamic Pricing

Lead Management

Proprietary

eZee Centrix

Linux

Chromebook

Basic

We can push rates, close out dates, and manage inventory from a single platform without logging into each OTA.

Management

Booking dashboard can be improved as sometime we have to search with booking number or name for seeing the cancellation which is a hectic task

FB Manager

The system has proven reliable, and the learning curve for our staff was minimal. With the support team always available to assist, it feels like we’re backed by a dedicated partner in our operations.

Frontdesk

It has helped us centralize operations and reduce manual errors in reservations and billing.

Administrative

The reservation gets cancelled, but the payment still reflects as received, which can create confusion and requires manual correction.

The rest, it either disrupts algorithm to book next to nothing; or account manager tells you to reach out on your own to platform to connect properly, or it cannot really help connect your calendar at all.

We’re managing our daily inventory with easy and we are changing our rates, rooms, occupancy and every thing through this only.

Senior Market Executive

Overall, eZee Centrix offers solid features for hotel management, but occasional downtime and limited customization can hinder user experience.

DIRECTOR

In this if we update the rates for one rate plan other update automatically.

Their proactive communication keeps us informed and their understanding of our needs allows them to offer customized solutions.

Front desk

eZee Centrix is one of the best software for any hospitality industry, and it can help front desk work efficiently

Reservation Manager

The fact that it can update inventory and rates on connected OTA's in real time.

Market Executive

They can't connect with some B2B Channels, hoping they will have a connection with other B2Bs in the market.

Less efforts and consistent data provided by this platform makes our work easy

Separate source for rate update-ion is also available.

Revenue Manager

Reports are not too helpful and the formatting is pathetic especially in excel

Senior Executive

All user will share one account name make it hard for us to track if anyone update the wrong details

The support for OTA connectivity is slow.

partner

Charges for add-ons and non availability of available scanners in market to link.

One of the best thing is that the price updating scenario has come to an end.

Rates and inventory updates from channel manager to the OTA in fraction of second

The software is constantly evolving with new updates, which shows their commitment to improvement.

Ezee has been an essential tool for streamlining our hotel’s online distribution.

admin

easy centrix is a good channel manager, getting real time bookings received from the OTA like booking.com, agoda and expedia

BAC Chairman, Director

there are some issues with the promotion/ package which does not meet the criteria which OTA's can provide

Very easy to handle the software and we are using it for our hotel from long back and recommended to the hoteliers.

All the rate and inventory which we used to update from our end clearly gets updated.

Neary three years had been completed and I can say that ezee is one of the best product for hospitality business.

ADMINISTRATOR

In ezee Centrix Rates Management is Easy i am Using Ezee Centrix For my property for so long and it is very easy to use

Sales and marketing

Ease at channel manager application to manage rate and inventory on day to day basis

Rate Multiplier could be implemented in the channel manager

Front Office Manager

The rates and inventory which we update used to get update instantly

Easy to handle the rates inventory across multiple OTA after connecting with eZee channel manager.

Everything looks good on pitch and in surface. But in reality, it lacks a lot of things and is a waste of money and man hours.

Connected to few OTA like Expedia is not easy.

Listing Executive

Efficient but complex; powerful features, occasional sync issues, learning curve.

I didn't feel anything bad, It would be better if the invoice design has more than one design

IT Manager

It's UI & UX which is very user friendly and easy to use for users who has little knowledge about the OTAs.

Midnight, early morning, or late evening — they are always online.

Channel Manager and support staff is really helpful with prompt responses

we are using eZee for past five years, for all our operations it is easy to use and we are getting good support.

as per hotelier operations product is well developed.

Good connectivity within different channels as well as their support team.

I liked the Support staff and speed of onboarding.

They've helped us optimize our setup and maximize the benefits of the software.

Mobile app features can be removed a bit.

ASSOCIATE DIRECTOR

Hospitality

The user interface is seamless and user-friendly, making it easy to navigate even for beginners.

Little Hotelier vs eZee Centrix Comparison (2026)

Little Hotelier

eZee Centrix

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives