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Newbook vs RezExpert Comparison

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Overview

We’re Newbook, your all-in-one solution for connected hospitality management! Our features include Property Management Software,...

Category Leaders

RezExpert is a web-based reservation and property management solution for Campgrounds, RV Resorts, Marinas, hotels and hostels...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

150

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

59.95

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

43

5

4

3

2

1

39

3

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.8

39

5

4

3

2

1

33

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Everything from onboarding to now has been brilliant. Free training and workshops, a wealth of knowledge and a team that makes you feel like you are one of them.
It feels like someone is and has continually improved the program to for the users benefit. Support at time of switching was incredible and is still great.
This is also a very cost effective solution when compared to other, more complicated and less useful solutions on the market.

Pros

It is fantastic how you can intergrade with other third parties to connect into the system for more reservations. We love the support that you receive when it is needed from the team at Rez Expert.
The system is designed to be understandable and easy to use for making reservation and general duties for staff. Has great management systems, and the support is extremely great.
It helps in maintaining customer profiles, managing room rates, and ensuring efficient hotel operations, leading to increased guest satisfaction and overall revenue growth.

Cons

Support very poor , very complex to use , do not provide connection to lot of websites.
After spending a LOT of time choosing and two awful experiences prior to Newbook -It's been a dream.
There are no downsides to NewBook. If you find anything that you think is missing they generally have a way around it or 100 other features that make up for it.

Cons

The inability to modify a site type without losing the history on the screen. E., changing a site from regular to premium or 30amp to 50 amp using the same site.
I don't find any aspect of RezExpert to be erroneous.
It would cut out time with the booking as it is timely over the phone when making the reservation.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features141
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Alerts/Notifications
  • Appointment Management
  • Attendance Management
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Bed Management
  • Billing & Invoicing
  • Billing Rate Management
  • Boat Maintenance
  • Booking Management
  • Booking Notes
  • Budget Management
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Catering Management
  • Central Reservation System
  • Channel Analytics
  • Channel Management
  • Check-in/Check-out
  • Class Scheduling
  • Client Management
  • Client Portal
  • Communication Management
  • Contact Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Dorms
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Equipment Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Extended Stay
  • Facility Management
  • Facility Scheduling
  • Faculty/Staff Management
  • Family Memberships
  • Financial Analysis
  • Financial Management
  • For Campgrounds
  • For Hostel/Dorm Managers
  • For Summer Camps
  • For Vacation Rentals
  • Forms Management
  • Front Desk Management
  • GDS/OTA Integration
  • Geographic Maps
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Historical Reporting
  • Housekeeping Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Itinerary Creation
  • Kill Switch
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marina Management
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Channel Sync
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Registration
  • Online Reservations
  • Owner Statements
  • Package Creation
  • Parent Portal
  • Payment Processing
  • Permit Management
  • Point of Sale (POS)
  • Price Optimization
  • Price/Margin Management
  • Pricing Management
  • Private Rooms
  • Program Management
  • Promotions Management
  • Property Management
  • Quotes/Estimates
  • Rate Management
  • Ratings/Reviews
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Rent Collection
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Reservations Management
  • Resource Management
  • Restriction Management
  • Revenue Management
  • Reviews Management
  • Room Availability Schedule
  • Room Booking
  • Room Inventory
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Check-In/Check-Out
  • Self Service Portal
  • Single Property
  • Site Maps
  • Site Reservation Management
  • Social Media Integration
  • Spa/Activity Management
  • Storage Management
  • Supplier Management
  • Task Management
  • Template Management
  • Tenant Portal
  • Third Party Booking
  • Third-Party Integrations
  • Transaction History
  • User Management
  • Utility Billing
  • Vendor Management
  • Wait List Management
  • Waiver Management
  • Website Integration
  • Website Management
  • Work Order Management
  • Total features136
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Alerts/Notifications
  • Appointment Management
  • Attendance Management
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Bed Management
  • Billing & Invoicing
  • Billing Rate Management
  • Boat Maintenance
  • Booking Management
  • Booking Notes
  • Budget Management
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Catering Management
  • Central Reservation System
  • Channel Analytics
  • Channel Management
  • Check-in/Check-out
  • Class Scheduling
  • Client Management
  • Client Portal
  • Communication Management
  • Contact Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Dorms
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Equipment Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Extended Stay
  • Facility Management
  • Facility Scheduling
  • Faculty/Staff Management
  • Family Memberships
  • Financial Analysis
  • Financial Management
  • For Campgrounds
  • For Hostel/Dorm Managers
  • For Summer Camps
  • For Vacation Rentals
  • Forms Management
  • Front Desk Management
  • GDS/OTA Integration
  • Geographic Maps
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Historical Reporting
  • Housekeeping Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Itinerary Creation
  • Kill Switch
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marina Management
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Channel Sync
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Registration
  • Online Reservations
  • Owner Statements
  • Package Creation
  • Parent Portal
  • Payment Processing
  • Permit Management
  • Point of Sale (POS)
  • Price Optimization
  • Price/Margin Management
  • Pricing Management
  • Private Rooms
  • Program Management
  • Promotions Management
  • Property Management
  • Quotes/Estimates
  • Rate Management
  • Ratings/Reviews
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Rent Collection
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Reservations Management
  • Resource Management
  • Restriction Management
  • Revenue Management
  • Reviews Management
  • Room Availability Schedule
  • Room Booking
  • Room Inventory
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Check-In/Check-Out
  • Self Service Portal
  • Single Property
  • Site Maps
  • Site Reservation Management
  • Social Media Integration
  • Spa/Activity Management
  • Storage Management
  • Supplier Management
  • Task Management
  • Template Management
  • Tenant Portal
  • Third Party Booking
  • Third-Party Integrations
  • Transaction History
  • User Management
  • Utility Billing
  • Vendor Management
  • Wait List Management
  • Waiver Management
  • Website Integration
  • Website Management
  • Work Order Management

Integrations

  • Total integrations26
  • Beyond
  • Breezeway
  • Duve
  • Google Analytics 360
  • Guesty
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • RemoteLock
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Vrbo
  • Xero
  • Zapier
  • authorize.net
  • Total integrations1
  • Beyond
  • Breezeway
  • Duve
  • Google Analytics 360
  • Guesty
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • RemoteLock
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Vrbo
  • Xero
  • Zapier
  • authorize.net