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RezExpert

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Campground /RV /Hospitality reservation software

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RezExpert Pricing, Features, Reviews and Alternatives

RezExpert FAQs

Q. What type of pricing plans does RezExpert offer?

RezExpert has the following pricing plans:
Starting from: $59.95/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of RezExpert?

RezExpert has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does RezExpert support?

RezExpert supports the following languages:
Chinese (Simplified), Chinese (Traditional), English, French, German, Italian, Japanese, Spanish


Q. Does RezExpert support mobile devices?

RezExpert supports the following devices:
Android, iPad, iPhone


Q. Does RezExpert offer an API?

Yes, RezExpert has an API available for use.


Q. What other apps does RezExpert integrate with?

RezExpert integrates with the following applications:
SiteMinder


Q. What level of support does RezExpert offer?

RezExpert offers the following support options:
Phone Support, Email/Help Desk, Chat, 24/7 (Live rep)

RezExpert product overview

Price starts from

59.95

Per month

What is RezExpert?

RezExpert is a web-based reservation and property management solution for; Campgrounds, RV resorts, Marinas, hotels and hostels of all sizes. POS integration, housekeeping module just to name a few. The many revenue generating and monitoring features of RezExpert include, dynamic pricing, pace reporting, detailed analytics automatic occupancy optimization and much more.

Key benefits of using RezExpert

Feature packed software completely customizable to be tailored to your business needs.
Weather you are a small mom and pop Campground or 500 plus site RV destination we have you covered.

Many verticals and interfaces to choose from will help set your business apart.
With the online interface tied into you business website rezexpert has the tools to monitor and track your online bookings and see your revenue grow.
Create your own custom reports or use our built in templates.
Track vehicle width length slide outs , create calendar events promo codes , create and send before arrival emails or after emails to grow your business through out marketing module.
rezexpert.com here you can look at our feature packed modules for your choosing

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
24/7 (Live rep)

Training options

Webinars
Live Online
Videos
Documentation

Not sure about RezExpert? Compare it with a popular alternative

Starting from

59.95

Per month

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Starting from

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Ease of use
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RezExpert pricing information

Value for money

4.6

/5

39

Starting from

59.95

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

RezExpert features

Functionality

4.7

/5

39

Total features

136

7 categories

Most valued features by users

Reservations Management
Online Booking
Booking Management
Third-Party Integrations
Reporting & Statistics
Activity Dashboard
Reporting/Analytics
Calendar Management

Functionality contenders

RezExpert users reviews

Overall Rating

4.8

/5

39

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.36/10
Rating distribution

5

4

3

2

1

33

5

1

0

0

Pros
It helps in maintaining customer profiles, managing room rates, and ensuring efficient hotel operations, leading to increased guest satisfaction and overall revenue growth.
I have been very satisfied with this system and the customer service is fantastic.
It’s been perfect for us in every way. Always treat me like I’m a big business and with respect.
Cons
The inability to modify a site type without losing the history on the screen. E., changing a site from regular to premium or 30amp to 50 amp using the same site.
It would cut out time with the booking as it is timely over the phone when making the reservation.
While this is a strength, unexpected power outages or signal interruptions can inhibit working on the app.

Overall rating contenders

JN
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Jeanell N.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Team

Reviewed a year ago

We love using Rez Expert and have been using the system for many years now and will continue in the next coming years. The system is designed to be understandable and easy to use for making reservation and general duties for staff. Has great management systems, and the support is extremely great.

Pros

Rez Expert is a very easy system to use, and a staff find it easy to understand and operate with reservations. There are great functions available to make your reservations easy to book and make any changes that are required. It is fantastic how you can intergrade with other third parties to connect into the system for more reservations. We love the support that you receive when it is needed from the team at Rez Expert.

Cons

Group bookings are great. It would make it easier if you could allocate the name of the guest for each booking on the group page. Where you first start making booking 1, 2 etc, as you enter the amount of people and site number. This needs to have the caravan or motorhome etc option to select. Another words it would be great to be able to gather all information with each guest on this page before submitting. As you have to find which person is on what site for the caravan length etc and then with the group leader you have to search their name to put in the booking 1 with there booking. It would cut out time with the booking as it is timely over the phone when making the reservation.

Vendor response

Thank you Jeanell for the review please reach out to our support team about the group bookings maybe a different interface might do the trick for you

ZB
AvatarImg

Zenia B.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Reservation system that increases customer satisfaction

Reviewed 10 months ago

Great for travel operations, it reduces workload considerably.

Pros

I absolutely love that RezExpert allows our customers to easily check availability, choose preferred dates and times, and receive instant confirmation. This convenience enhances the overall customer experience and increases customer satisfaction.

Cons

We have zero complaints about this very automated reservation system.

Vendor response

Hi Zenia Thank you for your honest review it is appreciated as we work towards becoming the best choice of software solutions in the industry

MM
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Michelle M.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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My Review

Reviewed 2 years ago

Things could be easier with less steps, but tech support is amazing.[SENSITIVE CONTENT] are always friendly and helpful.

Pros

I like how helpful help desk is and that any suggestions I have offered they summit to the proper people.

Cons

I would like to be able to send mass emails to all registered guests through the system.

Vendor response

Thank you Michelle for your honest review I have notified our tech team with your comments to see if we can stream line some of the processes

SG
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Stanley G.

Museums and Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A strong and well-centered tool for reservations.

Reviewed 6 months ago

We have been using RezExpert to simplify reservations to our facility and this has helped us attract more tourists even from abroad to come visit our museum facility. It makes it easy for visitors to book a visit to the facility and for us we get to understand how the visitors are saying from the surveys.

Pros

RezExpert gives us a more simple and effective way of offering reservation services to our visitors. It has helped us introduce online book services which see our visitors prebook a visit prior to visiting our conservatory. It has a messaging function that helps us communicate effectively with those aspiring to visit us. We get alot of useful insights by analyzing the reports we get from RezExpert which includes survey feedbacks from those who have had a visit to our museum.

Cons

RezExpert has been at very flawless behavior and we are very pleased that we have never had even a single issue with this product.

Vendor response

Thank you Stanley for your honest review e greatly appreciate it

JP
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Jocelyn P.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Outstanding Tech Support

Reviewed 9 months ago

When there is something that needs attention or that I need updated for my business needs, tech support has always been outstanding! They respond in a timely manner and are always a pleasure to speak with. [sensitive content hidden] , you guys have helped me through many years and many changes as our business has evolved. I commend you on always being an extraordinary tech support team! Your professionalism and efficiency does not go unnoticed, you have made an exceptional impact to this company and I thank you for your continued support!

Pros

The software is by far the easiest system I've ever used. The ease of placement or movement of one reservation to another date or unit is what I like most. The options given to print the many forms of reports needed is also great.,

Cons

The only feature I would recommend updating would be the guest "warning", blacklist feature.

Vendor response

Thank you very much Jocelyn for your glowing review it is clients like you who help us strive to be the best in the industry

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