RoomKeyPMS vs Booking Factory

eZee Absolute

ResNexus

Sirvoy

Yanolja Cloud Solution PMS is an intelligent solution that automates hotel operations to enhance guest experience and drive revenue.

See why ResNexus is a top-rated property management software!

TRUSTED BY THOUSANDS OF PROPERTIES!

https://resnexus.com/comparisons/

ResNexus let's you optimize your property with an easy-to-use PMS, OTA channel manager, booking engine, guest portal, marketing tools, text messaging, & more!

Sirvoy Hospitality System is a hotel reservation & property management system for small & medium-sized hotels, B&Bs, hostels, motels, lodges, guest houses, and more

Deliver better guest experiences, increase revenue, and reduce costs with one property management system that works, supported by a North American team of experts.

Activity Dashboard

Availability Management

Billing & Invoicing

Billing Rate Management

Booking Management

Built-in Accounting

Calendar Management

Catering Management

Channel Management

Credit Card Processing

Customer Database

Customizable Templates

Data Import/Export

Data Synchronization

Discount Management

Employee Management

Extended Stay

Front Desk Management

GDS/OTA Integration

Guest Experience Management

Housekeeping Management

Inventory Management

Loyalty Program

Maintenance Management

Maintenance Scheduling

Marketing Automation

Mobile Access

Multi-Channel Management

Multi-Currency

Multi-Location

Multi-Property

Online Booking

Point of Sale (POS)

Price/Margin Management

Promotions Management

Rate Management

Ratings/Reviews

Reporting/Analytics

Reporting & Statistics

Reservations Management

Revenue Management

Reviews Management

Single Property

Spa/Activity Management

Task Management

Third-Party Integrations

User Management

RoomKeyPMS

Web-based

Windows

Booking Factory

Small Hotel

Midsize Hotel

Large & Chain Hotel

Director of hotel operations

sometimes there is glitches which results in credit cards being pre authorized at check in but does not show in roomkey that it has been done.

Front Desk

I also thing that the activity log should be more detailed and easier to read.  

General Manager

I find the reports portion quite cumbersome.

There is so much to learn and when I have a problem, customer service is there to help.

Owner

Roomkey is user-friendly, and if you ever get in a jam there is always support online with step-by-step instructions or contact live support, the techs are so knowledgeable, friendly, and most of all patient.  

I have recommended it to every hotel manager and owner who is evaluating options.

FDM Manager

Takes to long to load and you cannot put a reservation in for more than 3 months without it glitching

Reservationist 

I enjoy using Roomkey for my room management, the customer service is outstanding, [sensitive content hidden] in particular helps me so much with a lot of different questions.  

Support personnel are always very quick to respond and extremely helpful.

COO/GM

We are an independent boutique hotel that has been using Roomkey PMS since 2014.  

Director of Revenue Generation

Strategy changes require several steps to complete

director of operations

Nothing, we sincerely would like to have a pace report otherwise we appreciate te pms

The support system is literally the best I've ever been around in my 33 years in the hospitality business.  

The system is user friendly, very easy to set-up and navigate throughout the different options.  

Operations Manager

We have struggled with the rate shopper function, and comparing pricing for our various vendors

The customer service is top notch, especially Adam who is always very patient and responsive.

Assistant Front Office Manager

Not too many advanced function for merging reservations

Front Desk Supervisor

Very few Glitches and when there are, the customer support team is the best I have ever had the pleasure to work with.

accouting clerk

Like you could research past guest that stayed under the Best Available Rate, etc.

They understand your questions and are very knowledgeable of system and are willing to walk you through the steps to fix/correct any issues you may have.

Front Desk Agent

On top of the accessible system, room keys customer service is hands down the absolute best.

General Manager 

However, when I do run into an issue I use the chat support and [sensitive content hidden]ALWAYS helps me out right away.

Owner Manager

Team is always helpful, knowledgeable, prompt to respond.

Every time you make a change you have to click a certain box.  

Hotel Operations Manager

I worked for Hilton hotels as a hotel manager for over 15 years prior to my current role.

SENSITIVE CONTENT] are phenomenal and work very well with questions and explaining how to do a particular task.

Congratulations to [SENSITIVE CONTENT]  for all his focus and diligence to ensure that the customer experience is at the highest level possible!

OWNER

Able to opperate like the larger propertys

Really no dislikes as far as running a front desk at a hotel.

This program is very user friendly for Hotel Reservations.  

SENSITIVE CONTENT]  have made what could have been an extremely pain full experience a reaffirmation of my faith in tech support.

Front Desk 

What I like the most is their customer support.

I've spoken with [sensitive content hidden] and he's consistent in providing excellent customer service.

They listened to what we needed and because we are a non-profit and not the usual type of client to use PMS software, they showed us how to use the system to our advantage and worked with us on customizing some reports that we found necessary.

The customer support from [sensitive content hidden] is TOP NOTCH!!

VP of Sales

It wasn't really customized for the extended stay aspect of our business

Owner & General Manager

Our property is tiny, only 14 rooms, yet they treat us as if we were their biggest customer.

Administrative Assistant

Integrate with online platforms to get more customers.

Offers all the great upgrades for hotels that need it to grow.

Customer Support

Ease of Use

Hotel Management

Reporting

Bugs and Issues

RoomKey System

Integrations

Reservations

Room and Property Management

Internet Access

Mid-size Business

Large Enterprises

Small Business

Freelancers

Hostaway

Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators.

Hotelizer

Hotelizer PMS is a cloud-based software designed to help businesses in the hospitality industry manage hotels remotely. 
By using cutting edge technology, we are offering a flexible & robust tool for all sizes & types of hotels. City hotel or resort, big or small, we cater for all.

Booking Factory is a web-based hotel management platform that enables independent hotels, serviced apartments, and B&Bs to accept and manage bookings online

RoomKeyPMS vs Booking Factory Comparison (2026)

RoomKeyPMS

Booking Factory

Overview

Video & Screenshots

Pricing

User reviews

Key features

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