roommaster vs AvaiBook

Stayflexi

Hotelogix

Cloudbeds

Stayflexi is a property management software designed to help businesses in the hospitality industry handle administrative operations such as housekeeping, inventory management, payment processing, and more. Key features include check-in/out, reservation calendar, reporting, and more.

Hotelogix is a cloud based hotel management system that helps small and mid-sized hotels manage their operations and room inventory distribution seamlessly. The property management system includes Front Desk, Point of Sale, Housekeeping and Reporting modules.

Cloudbeds offers a scalable platform for you to efficiently manage guests, inventory, pricing, and data in real-time. 10+ rooms only.

General Manager

Sometimes we would not get the best TECH support based on incomplete information.

MANAGER

Support language barrier Can't resolve quickly

IT Manager

Yesterday, I was able to call in for support while installing their software onto a new employee’s computer, and the process was smooth and professional—consistent with the support I’ve always experienced.

The overall experience is very good because the system allow us to make the service exprience as personalized and complex as we want

Comprehensive hotel management software featuring robust tools, advanced reporting, and 24/7 award-winning support.


Access Controls/Permissions

Accounting

Activities Booking

Activity Dashboard

Alerts/Notifications

Availability Indicator

Availability Management

Billing & Invoicing

Billing Rate Management

Booking Management

Booking Notes

Built-in Accounting

Calendar Management

Calendar Sync

Channel Analytics

Channel Management

Communications Management

Contact Management

Credit Card Processing

Customer Database

Customer History

Customer Support

Customizable Branding

Customizable Fields

Customizable Reports

Customizable Templates

Data Import/Export

Data Synchronization

Discount Management

Document Management

Drag & Drop

Dynamic Pricing

Electronic Payments

Email Management

Email Templates

Employee Management

Event Calendar

Extended Stay

Financial Management

Front Desk Management

GDS/OTA Integration

Group Reservations

Guest Check-in/Check-out

Guest Experience Management

Housekeeping Management

Inventory Control

Inventory Management

Loyalty Program

Maintenance Management

Maintenance Scheduling

Marketing Automation

Mobile Access

Multi-Channel Distribution

Multi-Channel Management

Multi-Channel Marketing

Multi-Channel Sync

Multi-Location

Multi-Property

Online Booking

Partner Management

Payment Processing

Point of Sale (POS)

Price/Margin Management

Promotions Management

Rate Management

Real-Time Data

Real-Time Updates

Reminders

Reporting/Analytics

Reporting & Statistics

Reservations Management

Restriction Management

Revenue Management

Room Booking

Room Inventory

Search/Filter

Single Property

Spa/Activity Management

Task Management

Template Management

Third Party Booking

Third-Party Integrations

User Management

Website Integration

Website Management

Work Order Management

roommaster

Linux

Windows

Web-based

AvaiBook

Starter Package

It’s reliable, integrates well with our daily operations, and covers the key features we need across multiple properties.

They are available 24/7 and actually understand hotel operations, not just software, so they get why a problem is urgent when you have a lobby full of guests.

Night Audit

One aspect I do not enjoy about Roommaster is sometimes the payments do not communicate with our Payment Processing System.

I enjoy the ease of the check-in process; everything is straightforward and simple. Plus, making changes to reservations is very simple and not time consuming.

At times, there will be duplicate payments showing but Roommaster only collected the one payment.

The interface, while functional, feels a bit dated compared to some newer systems.

Reservations Manager

It is a nice system but could use many improvements but also doesn't need much to improve! If you can work around the quirks, then it is a good system for you!

Revenue Yield Manager

For example, if you enter rates, the pop-up windows are tiny.

That slows down the batch system for our management company.

Reservation Specialist

Ability to flag bookings for future reference

Day-to-day, the software has been dependable and has never caused us large-scale issues.

Took some time to get it installed property, but overall product meets the need.  

The Customer Support team at InnQuest has been a lifeline for us.

It is stable, cost effective, and backed by a support team that genuinely cares.

Customer service is okay - most tickets answered quickly enough.  

Front Office Supervisor

Our integration with Flexkeeping has improved tremendously since implementing it two years ago; however, sometimes our clean rooms are spontaneously marked dirty and we haven't been able to figure out what causes that.

RoomMaster is the solid, reliable backbone of our hotel.

Office Manager

The software does not warn you when assigning a room of a different room type.   When copying a reservation from a previous stay, the system keeps the previous room rates.  

The program keeps track of all the daily, monthly, and yearly receipts and counts of rooms and taxes etcetera.

We also told him the only reason we were going with Innquest is that the new synxis booking engine we were planning on using needed a separate PMS system as the synxis PMS is not capable of automatically charging payments.

Prior to signing up with innquest in July 2022 were assured the entire payment amount would be charged to our credit card processor when our guests booked a reservation.

Prior to signing up we emphasized that we needed the entire payment charged (what guests are billed when they book including the housekeeping fee) several times with Chris Rios.

Chris went onto our current booking engine (that also charges the full amount including the cleaning fee and any packages that they added on) and after reviewing it said that it would be no problem.

Owner

Group blocks need to be more flexible for reservations that do not correlate to the arrival and departure dates for the group.  

Coming from another larger branded hotel I was accustomed to customizing reports easily to get more pinpointed information.

RoomMaster has a very intuitive interface and is easy to learn.  

General Manger 

We love the fact we can train new hires in a day or two and they are ready to roll.

Owner/Operations Manager

Learning how the housekeeping function works has been difficult.  

Company Secretary

Being able to administer it in any location.

I like the ease of use and even after 4 years, learning new features and ways to use the software.

Sad to have to write this review as we gave innquest every opportunity to turn this sour experience around.

Managing Director

It's easy to use and a good solution for small hotels.

Revenue manager

Ease of use, easy to train, simple revenue management included

owner

no afterhours service  our system has gone down and cannot get service to fix.

Reports a bit clunky and should really be able to search by any field

General Manager 

Plenty different options for many scenarios within hotel industry  

We bought it for a new build hotel and have used it for the past 5 years, without any problems

sales & reservations

Booking System

Hotel Management

Features

Reporting

Training and Learning Curve

User Interface

Client Feedback

Updates and Upgrades

Property Management

Mid-size Business

Large Enterprises

Small Business

Freelancers

Aspire Software Company

Eventbrite

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to seamlessly plan, promote, and produce live experiences. Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online while helping people discover events that fuel passions. From workshops to concerts to conferences to film and music festivals, Eventbrite houses events of all shapes and sizes.

Hostaway

Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators.

Lodgify

Lodgify simplifies the process of managing a vacation rental by enabling anyone to create a bookable website, sync your listings data across channels, and manage tasks in one place. 

Head of Alojamento Local mng

AvaiBook is a Channel and Rental Property Management software and Booking engine, all in one.

Manage your bookings, accomodatios, guests and owners in one single platform.

Fulfill all your tasks on AvaiBook: payments, guests checkin, staff tasks, invoices, contracts...


roommaster vs AvaiBook Comparison (2026)

roommaster

AvaiBook

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