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Smoobu vs Hostfully Guidebooks Comparison

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Overview

Category Leaders

Smoobu syncs all your booking portals, such as Airbnb, Booking.com, VRBO, Trip.com, Agoda etc, automatically. One subscription,...

Guidebook Platform is a cloud-based content management solution designed to help businesses of all sizes in the travel industry...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

0

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

9.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

181

5

4

3

2

1

139

23

5

5

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.8

121

5

4

3

2

1

103

15

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

The easy interface enables me to manage reservations better and faster. In general, I am very satisfied with the product because it helps me stay on top of things.
Smoobu is easy to use from any mobile device and it helps me save a lot of time. The support staff are friendly, helpful and readily available to answer questions and solve issues.
I am thoroughly impressed with the service and am grateful that I found something I am happy to pay for and proud to continue using.

Pros

Great experience all round, I have needed help once and it was so easy to contact someone at customer service and they talked me through on the phone and solved my issue.
When paired with the fact the Hostfully Guidebooks product also helps to make the experience of my valued clients better, it is a winning platform. I couldn't be more pleased.
That it continues to improve & takes into consideration my needs as an Airbnb host. I like the quality of the layout & pictorial functions.

Cons

Suddenly all your blocked dates become available & you must re-block them all on Smoobu. It's awkward, difficult to use & the support is hopeless.
Dreadful, time consuming, very poor online support, who were surprisingly rude.
Without Smoobu there was a constant risk of double-bookings occurring across platforms.

Cons

There is nothing that comes to mind on the negative side of this software.
Lack of space for more visual content such as videos and photos.
Sales team very aggressive but no free trial so they oversell its abilities. Massive overselling and marketing hype but very much overhyped.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features93
  • API
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Channel Analytics
  • Channel Management
  • Commission Management
  • Communication Management
  • Contact Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Email Templates
  • Employee Management
  • Faculty/Staff Management
  • Financial Reporting
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Guest Communications
  • Guest Experience Management
  • Incentive Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Lead Management
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Occupancy Management
  • Online Booking
  • Online Payments
  • Opportunity Management
  • Order Management
  • Owner Statements
  • Partner Management
  • Payment Processing
  • Point of Sale (POS)
  • Price/Margin Management
  • Promotions Management
  • Rate Management
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Response Management
  • Revenue Management
  • Review Monitoring
  • Review Notification
  • Reviews Management
  • Room Booking
  • SMS Messaging
  • Single Property
  • Social Media Integration
  • Spa/Activity Management
  • Task Management
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Booking
  • Third-Party Integrations
  • Transaction Monitoring
  • Vacancy Management
  • Website Integration
  • Website Management
  • Work Order Management
  • Total features27
  • API
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Channel Analytics
  • Channel Management
  • Commission Management
  • Communication Management
  • Contact Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Email Templates
  • Employee Management
  • Faculty/Staff Management
  • Financial Reporting
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Guest Communications
  • Guest Experience Management
  • Incentive Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Lead Management
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Occupancy Management
  • Online Booking
  • Online Payments
  • Opportunity Management
  • Order Management
  • Owner Statements
  • Partner Management
  • Payment Processing
  • Point of Sale (POS)
  • Price/Margin Management
  • Promotions Management
  • Rate Management
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Response Management
  • Revenue Management
  • Review Monitoring
  • Review Notification
  • Reviews Management
  • Room Booking
  • SMS Messaging
  • Single Property
  • Social Media Integration
  • Spa/Activity Management
  • Task Management
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Booking
  • Third-Party Integrations
  • Transaction Monitoring
  • Vacancy Management
  • Website Integration
  • Website Management
  • Work Order Management

Integrations

  • Total integrations25
  • Beyond
  • Breezeway
  • Duve
  • Google Analytics 360
  • Guesty
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • RemoteLock
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Vrbo
  • Xero
  • Zapier
  • authorize.net
  • Total integrations7
  • Beyond
  • Breezeway
  • Duve
  • Google Analytics 360
  • Guesty
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • RemoteLock
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Vrbo
  • Xero
  • Zapier
  • authorize.net

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