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Botpress vs Chatbase Comparison (2026)

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Good recommendations?

Botpress

Chatbase

Overview

Cloud-based AI agent platform for customer support teams, featuring a visual builder, LLM orchestration, and omnichannel deployment.

Rapidly train your chatbot using online or offline data and effortlessly integrate it as an iframe or support widget on your website. Craft an intelligent chatbot akin to ChatGPT, perfectly aligned with your brand, in minutes.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

495

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

Value for money

Ease of use

Features

Customer support

78%

would recommend this app

4.3

Value for money

Ease of use

Features

Customer support

70%

would recommend this app

Pros

“The available documentation, active Discord channel for inquiries and discussions, and comprehensive YouTube training channel together create a well-designed ecosystem around the tool.”

Jean-Francois F.

Associé, Direction Web

“The visual flow builder makes it easy to design chatbots without deep coding skills”

Wisdom B.

Founder

“The Botpress YouTube channel is also great for explaining the User Interface”

Boneficious M.

Founder

Pros

“I would like to be able to embed the conversations & leads page on my webpage so my customers can use it directly without them knowing that i'm using chatbase for it.- Customizable chatbox color instead of black/white- Variable degrees of access for account managers- Invoices - adapt starting language to IP location- 2FA for login-”

Lout S.

owner

“Not being able to define ability to reprhase user's prompts, e.g. user asks "How much is XXX" and you ask chatbot to answer such question as if it was "Present XXX pricing in less than 100 signs".”

Marcin H.

Head of Product & Strategy

“I can change or update information by removing a page or document from the list of training content, and then re-uploading new content.”

Brent F.

Creative Director

Cons

Not enoughreviews yet

Cons

“ChatBot lacks AI Action even in the most expensive plan”

Yohan S.

Engineer

“The initial prompt bubbles don’t disappear after first use so it take up a lot of screen space which makes it hard to read the actually messages sometimes.”

Michael N.

Founder

“word count on training- messagesare a bit expensive- doesn't have the option to switch from messages to words (instead of pricing per messages per words used)”

Ramzi K.

CEO