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AI Agents for Customer Support Software

Last updated: May 2026

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18 software options

Azeon logo
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AI-powered support across multiple channels

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Azeon is an agentic AI solution designed for customer support across chat, email, and voice channels. The platform integrates with existing CRM, helpdesk, billing, payment, eCommerce, and ERP systems without requiring infrastructure replacement. It features context-aware conversation handling, automated escalation to human agents, multilingual support, and compliance with GDPR, SOC 2, ISO 27001, and HIPAA standards.

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AskSpot logo
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AI sales agent for ecommerce stores

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AskSpot is an AI sales agent designed for e-commerce stores to assist customers in product discovery and purchasing decisions. The platform offers AI-powered product recommendations, multilingual support across over two hundred languages, and automated order and support management. AskSpot integrates with e-commerce platforms including Shopify, WooCommerce, and Magento to provide real-time customer assistance through chat functionality.

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All Onboard logo
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AI agent management and knowledge platform

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All Onboard is a platform for managing AI agents and curating knowledge, enabling organizations to deploy agents across channels like Slack, email, Telegram, Discord, Teams, Zendesk, and more. It ingests documentation to power agents and offers features like confidence-based escalation, knowledge gap detection, and real-time monitoring with analytics on deflection rates and resolution times.

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Aircall logo

AI powered customer communications platform

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Aircall is a customer communications platform unifying channels like phone, WhatsApp, and text. Its cloud-based system includes AI Voice Agents for inbound calls, real-time conversation intelligence, and integration with tools like Salesforce, HubSpot, and Zendesk. Businesses can track performance metrics with detailed analytics and manage all interactions through an intuitive interface.

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AskBigBot logo
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AI-powered document search & knowledge assistant

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AskBigBot transforms company documents, PDFs, and websites into an intelligent AI bot that makes information instantly searchable. The platform processes multiple document formats with end-to-end encryption, allowing users to ask questions in natural language and receive AI-powered answers from their knowledge base. Organizations can embed the chatbot on their websites with minimal setup for round-the-clock information access.

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AgenticRelay logo
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No-code AI tool for customer support automation

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AgenticRelay is a no-code AI agent platform for building and deploying chatbots trained on custom knowledge bases. It offers a visual agent builder with drag-and-drop tools, supports AI models like GPT, Claude, Gemini, and Llama, and enables retrieval-augmented document responses. Features include real-time analytics, enterprise-grade security with encryption and workspace isolation, and deployment options for websites and support tools.

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Amyra logo
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AI booking platform for service businesses

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Amyra is a business management platform for service-based businesses in Mexico, like pilates studios, spas, barbershops, and clinics. Its AI agent works 24/7 on WhatsApp, Instagram, and Messenger to handle inquiries, book appointments, send reminders, and process payments. The platform offers a unified inbox, CRM with pipeline management, booking system, POS functionality, staff scheduling, and analytics tools.

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AskYura logo

No-code conversational AI platform

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AskYura is a next-generation conversational AI platform that turns natural-language conversations into real business actions. Unlike FAQ bots, it executes tasks like refunds, order tracking, CRM updates, and multi-step workflows by integrating seamlessly with your existing systems.

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Auto Asistente logo
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AI virtual assistant for business messaging

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AutoAsistente is an AI-powered virtual assistant platform designed to automate customer service for businesses across multiple messaging channels. The software connects to WhatsApp, Instagram, Facebook, and TikTok to provide automated responses around the clock. It includes features for appointment scheduling with Google Calendar integration, automated payment reminders, digital product catalogs, WhatsApp marketing campaigns, and a dashboard with analytics for monitoring performance.

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Acclaim logo
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Voice AI for regulated financial services

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Acclaim is a voice-first AI platform designed for regulated industries such as banking, fintech, and credit unions. The platform features on-premises or private cloud deployment options, goal-oriented agent logic for defined business outcomes, and configurable compliance guardrails. It includes a self-service Agent Studio for building and managing AI agents, real-time conversation adaptation, and multilingual support across multiple channels.

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Angel X logo
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AI-enabled customer experience platform for businesses

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Angel X is a cloud-based and AI-enabled customer experience platform that turns visitors into customers using conversational agent.

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8x8 Contact Center logo

One solution for every customer interaction.

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8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success.

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Assembled AI logo

Intelligence for every customer conversation.

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Assembled AI is a multi-channel customer support automation platform with autonomous AI agents for voice, chat, and email, plus real-time Copilot for human agents. It integrates with leading help desk and CRM systems to streamline workflows, improve resolution speed, and scale service operations.

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Agent360 logo
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AI receptionist for calls & customer support

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Agent360 is an AI-powered customer support platform that provides virtual receptionist services and handles business calls around the clock. The software includes features such as appointment booking, call transfers, live chat support, ticketing, voice support, and a knowledge base. It offers omnichannel capabilities and integrates with CRM systems, email, and messaging platforms through APIs and webhooks.

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Assistable logo
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Multi-channel AI agents for voice and chat

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Assistable is a multi-channel voice AI platform that deploys enterprise AI agents across voice, SMS, WhatsApp, and live chat with persistent memory. The platform features a visual agent builder, real-time analytics dashboard, and integrations with tools like Salesforce, HubSpot, and Zendesk. Assistable includes enterprise security controls such as role-based access, audit logs, and encryption, along with white-label capabilities for agency reselling.

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Airgentic logo
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AI agents for customer service and sales tasks

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Airgentic is a platform for deploying AI agents that provide customer support and sales engagement via conversational interfaces. It offers task-specialist agents delivering cited answers, completing actions like booking meetings or capturing leads, and enabling human override when needed. Features include voice agents, site search, customer analytics, and embedding across websites, portals, and secure intranet environments.

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Ayudo logo
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AI powered customer support automation platform

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Ayudo is a unified customer support and automation platform with built-in AI agents that handle complex conversations across multiple channels including chat, email, voice, and messaging. The platform features a single conversation inbox that integrates with over thirteen thousand applications, allowing support teams to manage all customer interactions in one place while AI-powered workflows automate routine queries and escalations.

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Aisa-X logo
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AI voice & chat automation for support and sales

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AiSA-X is a conversational AI automation platform that provides voice and chat agents for customer support, sales automation, and lead generation. The platform handles inbound and outbound calls, automates customer conversations, and integrates with CRMs and digital channels including websites, WhatsApp, and email. It offers natural language understanding, lead qualification, appointment booking, and real-time analytics across multiple industries.

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