Competency Exchange - 2026 Pricing, Features, Reviews & Alternatives

Competency Exchange offers Software-as-a-service (SAAS) web-based competency assessment and management platform for clinicians and industry employers. This a web-based clinical competency assessment and continuing education product which offers a seamless mobile friendly platform for competency validation of healthcare professionals/clinicians. The product primarily focuses on temporary staffing professionals and contingent talent management organizations who need a nationally validated evidenced-based competency delivery platform to staff temporary, contingency and per diem professional in healthcare settings such as acute-care hospitals, post-acute settings, medical offices, home health and various other therapy and school-based environments. The Competency Index is a innovative output to document and deliver the clinicians professional practice discipline and specialty and national competency ranking, ensuring safe competent clinician placement.

Healthcare workers have always been important to society, but demand for them has never been higher. People are living longer and need more care, thus increasing demand for healthcare workers. As the quality of care improves—and the postponement of death ensues—demand continues to climb. Under normal circumstances, new graduates would have slowly filled staffing gaps—but as of 2022, the healthcare industry is not experiencing normal circumstances. The Covid-19 pandemic/epidemic has dramatically altered not just the demand for healthcare workers but also the supply of them. Hospitals are busier than ever, and more experienced healthcare workers are quitting healthcare or retiring altogether, leaving healthcare systems across the country in a labor squeeze.

To meet this increased demand, healthcare systems typically turn to temporary talent, hiring clinicians to meet specific needs within the hospital or unit. Temporary staff, who are often experienced but more expensive than in-house staff, need pre-vetting to ensure competency to deliver safe patient care. Regulatory bodies such as OSHA, CMS and Joint Commission require that these temporary contingent staff members have validated proof of competency. The staffing agencies are required to provide documented competency verification for healthcare facilities prior to the clinician starting an assignment. The industry current model requires contingency clinicians to complete 8-10 individual competency tests and checklists to validate their clinical proficiency. This model is frustrating and expensive (in time and/or money) to all parties involved. Clinicians and healthcare staffing agencies alike find this system tedious. All involved understand the importance both to their client (the hospital) and the patient, but it doesn’t change the sentiment, competency validation is necessary and costly—in both time and money.

The time it takes to get the clinician to complete 8-10 hours of tests can cause delays in placing the clinician with a paying client, thus delaying the time-to-value. Often these tests are start-and-stop over the course of anywhere from 3-10 days as clinicians struggle to find time to complete them. More importantly, the agency is required by law to pay the clinician for their time taking the tests, costing the agency anywhere from $350-700, depending on the skills required of the clinician. This hard cost occurs before the agency receives any payment from the client and can be even more expensive if the clinician doesn’t pass the tests.

Competency Exchange can alleviate most of this pain and cost through its algorithmic approach to competency validation. Testing that used to take 8-10 hours can be done in as little as 2 hours, saving time, money, and frustration for the agency. Moreover, if a clinician has already taken their competency exams for the year, the agency can purchase and download their report and submit it to their client in minutes, dramatically reducing time to value.