Connecteam vs Reward Gateway

Clockify

Rippling

Jibble

Clockify is a time tracking app that helps teams track work hours across projects. Managers can measure employee productivity, track the progress of every project and do all necessary reporting and administration work in one place.

Rippling is a cloud-based workforce management system that helps businesses manage operations across HR, finance, and IT.

The 100% free time tracking and attendance software for deskless teams, helping prevent buddy punching and time theft with GPS tracking, facial recognition, and automated timesheets.

It's easy-to-use, and free forever for unlimited users.

Human Resource Manager

It's extremely user friendly on the admin side as well as the team member side, and the Connecteam customer service is incredibly responsive to any questions or suggestions.

Multimedia

The customer support provided by Connecteam was exceptional. Whenever I had questions or concerns, their support team responded promptly with helpful solutions.

A modern communication experience for you and your team

360 Degree Feedback

Absence Management

Access Controls/Permissions

Accounting

Accounting Integration

Action Management

Activity Dashboard

Activity/News Feed

Activity Tracking

Add & Edit Photos

Address Book

Ad hoc Reporting

AI Copilot

Alerts/Escalation

Alerts/Notifications

Applicant Tracking

Appointment Management

Appointment Scheduling

Approval Process Control

Approval Workflow

Archiving & Retention

Assessment Management

Asset Tracking

Assignment Management

Asynchronous Learning

Attendance Management

Attendance Tracking

Audio/Video Messaging

Audit Management

Audit Trail

Automated Scheduling

Automatic Time Capture

Availability Management

Benchmarking

Benefits Management

Billable & Non-Billable Hours

Billing & Invoicing

Biometric Recognition

Bite-Sized Learning

Blended Learning

Blogs

Brainstorming

Break Management

Built-in Course Authoring

Built-in LMS

Business Process Automation

Calendar Management

Calendar Sync

Candidate Management

Candidate Profiles

Candidate Sourcing

Candidate Tracking

Capacity Planning

Care Plan Management

Catalog Management

Categorization/Grouping

Certification & Licensing

Charting

Chat/Messaging

Checklists

Claims Management

Class Scheduling

Clock In/Out

Collaboration Tools

Commenting/Notes

Comment Library

Commercial Inspections

Communication Management

Compliance Management

Compliance Tracking

Conditional Logic

Configurable Workflow

Configuration Management

Contact Database

Contact Management

Content Library

Content Management

Content Sharing

Convert to PDF

Corporate/Business

Course Authoring

Course Library

Course Management

Course Publishing

Course Tracking

Customer Database

Customizable Branding

Customizable Dashboard

Customizable Fields

Customizable Forms

Customizable Questions

Customizable Reports

Customizable Templates

Dashboard

Data Capture and Transfer

Data Import/Export

Data Synchronization

Deadline Management

Reviews for Connecteam come from a wide variety of industries, including construction (12% of reviewers), hospital & health care (6%), and health, wellness and fitness (6%). The most frequent use case for Connecteam cited by reviewers is time clock (57% of reviewers).

Users and use cases

Reviewers appreciate Connecteam’s flexible pricing and the free version for small teams, which they say helps assess value. However, some users report confusing pricing, forced upgrades, and escalating costs as teams grow.

Value for money

Connecteam is a time clock tool with key features that include clock in/out, employee time tracking, mobile access, timesheet management, employee scheduling, and more.

Open Source

Connecteam

Web-based

Android

iPhone

iPad

Windows

Homebase

When I Work

QuickBooks Time

Jobber

Google Workspace

Paychex Flex

Buddy Punch

Slack

ADP Workforce Now

Deputy

Trello

Employment Hero

Procore

HotSchedules

Basic

Advanced

Expert

Enterprise

Inconsistent and overwhelming notifications

Office Manager

I do wish the notifications could be better customized so we can use it for our messaging forum among my employees. When we try to use the chat feature, it doesn't notify well enough when the others have the app closed. If it had a louder ping notification or allow us to change the tone so it was more recognizable.

Director

It is slow, takes too long to do anything admin side, notifications come in late, it is not user friendly, staff are very unhappy, when logging in on the phone app, doesnt take me directly to the admin schedule.

69% of reviewers feel negative about Notifications. Users indicate that notification delivery is unreliable, with delays or missed alerts for messages and tasks. Reviewers express frustration over the inability to customize notification settings effectively, leading to either excessive alerts or missing important updates. Some users say that staff often mute notifications due to overload, which undermines timely communication and can result in missed messages or critical information.

Frequent bugs and glitches

Front Desk Assistant

Also, sometimes there were bugs where the application would crash.

Operations Manager

The app can get buggy at times and needs to be rebooted.

47% of reviewers feel negative about Bugs and Issues. Users report recurring crashes, glitches, and software errors that disrupt their workflow. Reviewers mention problems such as the app freezing, unexpected shutdowns, and difficulties with certain features like scheduling or attachments. Some users say that these technical issues require frequent troubleshooting or app reinstalls, and they feel that support responses do not always resolve the underlying problems promptly.

Lag and slow performance issues

Behavior Technician

I have issues with lagging when typing long messages, when uploading gifs or files it often does not work, not getting notifications, or the app randomly closing.

Operations Supervisor

The biggest cons are that Connecteam is slow to load regularly and has frequent points where it cannot be accessed (at one point it was down for many staff members for more than 12 hours). If Connecteam can fix this issue, I would consider it hands-down the industry leader.

83% of reviewers feel negative about Performance and Speed. Users frequently report lag, slow load times, and occasional crashes, especially when switching between modules or using the chat feature. Reviewers mention that syncing delays, glitches, and connectivity problems disrupt workflows and can cause frustration during busy periods. Some users say these issues impact their ability to access information quickly, submit forms, or communicate in real time, particularly on mobile devices or with weak internet connections.

Cumbersome admin permissions and access

Human Resources

When I was using someone else's admin account, I had to enter a code very frequently, and having to wait for a code took up a lot of my time when scheduling.

Manager

The website forces you to switch between admin and user to use different features, which is time consuming

39% of reviewers feel negative about Admin Access. Users indicate that managing admin rights and permissions is confusing and sometimes restrictive. Reviewers report difficulties switching between admin and user modes, accessing certain features, or delegating tasks to site managers. Some users say that the lack of mobile-friendly admin functions and unclear permission settings lead to wasted time and hinder their ability to manage teams efficiently, especially outside of standard office hours.

Complex and costly pricing structure

owner

It deliberately leaves key features out of the first level of membership, in spite of it being very expensive.   And it's difficult to tell ahead of time because the free trial membership includes them, so then you pay 500 bucks or so and discover you suddenly don't have access to those key features that you needed.  

Coordinator of Thomas Commons

We did a free trial and had access to everything but it was hard to know which features we would have long term at our price point. While the prices are on the website it was a little misleading.

48% of reviewers feel negative about Pricing. Users often express confusion and dissatisfaction with the tiered pricing model, noting that essential features are locked behind higher-priced plans. Reviewers mention frustration with having to pay for bundles of features they do not need just to access one required tool. Some users say that unexpected costs, frequent price increases, and unclear plan details make budgeting difficult, especially for small businesses or teams needing only specific functionalities.

Enhanced workflow efficiency

Overall, Connecteam is very useful in reducing paperwork and increasing productivity.

92% of reviewers feel positive about Efficiency. Users say Connecteam streamlines administrative tasks, reduces paperwork, and improves overall productivity. Reviewers appreciate that the platform saves time on scheduling, reporting, and communication, allowing them to focus on higher-priority responsibilities. Some users note that the system increases accountability and transparency, making it easier to identify trends and manage operations as their business grows.

Comprehensive staff management tools

Purchasing Agent

We love the ability to keep our staff connected to each other and to be able to share important company and community updates in a place where all can see it- as we have work from home and in person staff.

Library Director

We use Connecteam with a relatively small staff (11 people) but it has saved so much time allowing shift changes to be handled efficiently and providing a central location for staff communciations.

94% of reviewers feel positive about Staff Management. Users indicate that Connecteam simplifies shift changes, onboarding, and compliance tracking by centralizing staff information and communication. Reviewers appreciate features like messaging, directories, and the ability to upload training materials, which help keep staff informed and engaged. Some users mention that the platform is effective for both remote and on-site teams, making it easier to coordinate, recognize achievements, and manage time off without administrative bottlenecks.

Centralized team communication hub

Coding and Billing Specialist

Having a system that allows you to communicate with your team while automatically tracking interactions ensures transparency, accountability, and alignment.

General Manager

Completely revolutionized communication and morale at work.   If your business is running employee communications through email this is a significant and intuitive solution to centralizing staff communication as well as separating it from outside communication.

97% of reviewers feel positive about Team Communication. Users report that Connecteam enables them to organize conversations through groups and channels, ensuring everyone stays informed and engaged. Reviewers appreciate having a single platform for announcements, chats, and document sharing, which helps streamline updates and reduce reliance on personal messaging apps. Some users say the real-time communication features foster a sense of professionalism and accountability, while others note that having all communication in one place improves collaboration and operational efficiency across teams.

Intuitive and accessible platform

Field supervisor

Even people that struggle with newer technology and apps are able to use this with ease.

Director of Golf

Easy to use, and all accessible areas of the app are clearly laid out for you.

93% of reviewers feel positive about Ease of Use. Users report that Connecteam is easy to learn and navigate, even for those less comfortable with technology. Reviewers appreciate the clear layout, straightforward setup, and the ability to manage tasks, schedules, and information without extensive training. Some users mention that the platform’s design reduces the need to switch between multiple apps, making daily operations more manageable and accessible for staff at all levels.

All-in-one team coordination

Healing Rooms Director

From scheduling, communication among teams, the forms, etc., Connecteam has increased team production and gave us a stronger sense of community.

Senior Software Engineer

Our company was using a patchwork of various software solutions to manage our remote workforce, but Connecteam allowed us to consolidate all our management needs into one platform.

93% of reviewers feel positive about Team Management. Reviewers find that Connecteam consolidates scheduling, resource sharing, and project updates into a single platform, reducing the need for multiple tools. Users say the mobile-first interface and customizable workflows help teams stay organized, track time, and communicate efficiently, especially for remote or field-based teams. Some users highlight that the platform’s flexibility and real-time features improve accountability, streamline operations, and foster a stronger sense of community.

Surgical Coordinator

Connecteam has made a major difference in how quickly I can track time and process payroll, stay in touch with my team, manage projects and ensure everything that needs to get done, is getting done.

Accounting Operations Analyst

It ensures accurate timesheet data by tracking where employees clock in and out, which is especially helpful when managing at least 100 workers.

Connecteam vs Reward Gateway Comparison (2026)

Connecteam vs Reward Gateway Comparison (2026)

Connecteam

Reward Gateway

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives