Connecteam vs Shelf

monday.com

LiveAgent

When I Work

Homebase

Talkdesk

Guru

Compare Connecteam and Shelf based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

All-in-one team management with scheduling, time tracking, time clock, payroll, onboarding, HR, and communication tools for small businesses.

Use When I Work to schedule, track time and attendance, and communicate with employees, all in one place. Create schedules quickly and easily. Team members can receive staff schedules via notification, email, or text. It offers a time & attendance module to let employees use a mobile time clock through a custom device or a terminal.

monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with a platform that adapts to shifting needs, liberates teams from manual grunt work, and connects teams in a collaborative work space.

An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce.

@mentions

360 Degree Feedback

Access Controls/Permissions

Accounting

Accounting Integration

Action Management

Activity Dashboard

Activity Tracking

Activity/News Feed

Ad hoc Reporting

Add & Edit Photos

Address Book

AI Copilot

Alerts/Escalation

Alerts/Notifications

Applicant Tracking

Appointment Management

Appointment Scheduling

Approval Process Control

Approval Workflow

Archiving & Retention

Assessment Management

Asset Tracking

Assignment Management

Asynchronous Learning

Attendance Management

Attendance Tracking

Audio/Video Messaging

Audit Management

Audit Trail

Automated Scheduling

Automatic Time Capture

Availability Management

Benchmarking

Benefits Management

Billable & Non-Billable Hours

Billing & Invoicing

Biometric Recognition

Bite-Sized Learning

Blended Learning

Blogs

Brainstorming

Break Management

Built-in Course Authoring

Built-in LMS

Business Process Automation

Calendar Management

Calendar Sync

Candidate Management

Capacity Planning

Care Plan Management

Catalog Management

Categorization/Grouping

Certification & Licensing

Charting

Chat/Messaging

Checklists

Claims Management

Class Scheduling

Clock In/Out

Collaboration Tools

Comment Library

Commenting/Notes

Commercial Inspections

Communication Management

Compliance Management

Compliance Tracking

Conditional Logic

Configurable Workflow

Configuration Management

Contact Database

Contact Management

Content Library

Content Management

Content Sharing

Convert to PDF

Corporate/Business

Course Authoring

Course Library

Course Management

Course Publishing

Course Tracking

Customer Database

Customizable Branding

Customizable Dashboard

Customizable Fields

Customizable Forms

Customizable Questions

Customizable Reports

Customizable Templates

Dashboard

Data Capture and Transfer

Data Import/Export

Data Synchronization

Deadline Management

Digital Signage

Digital Signature

Directory Listing Management

Discussions/Forums

Connecteam

Android

Web-based

Windows

iPad

iPhone

Head RVT, Treatment Team Manager

I love posting things on the News Feed and I love the group chat options. The Library and Courses are amazing, super easy to set up, and for employees to use.

Office Manager

Their product & services are superb. The Connecteam platform has been a perfect addition to our small business that is headed for a rapid growth.

Owner

They are also willing to listen to ideas that would make this software better. They have been improving this app dramatically and I thank them for their continued effort in doing so.

Executive Recruiter

My experience with Connecteam has been very positive. I love the fact that the message box is on the screen so you  can click on it and get help immediately.

Admin Specialist 

I love that this solution is easy to use, is aesthetically pleasing, and is a great value for the cost.

Sr. Manager, Learning Solutions

The Customer Service I have received is AMAZING. When I have questions or thoughts I need to work through, they are right there with information to help me make the decision to improve my process.

Co- Owner

I love how easy it is to make my staff's weekly schedule on this app. My staff loves the clock in and out feature.

Vice President

Fantastic customer service, with fast and accurate responses. They do a good job of trying to make sure you understand how to use the app to its full capacity.

Customer support is great, ease of use for employee time tracking is helpful.

My only complaint as of right now is the reliability of the GPS coordinates, which is something I was just told will no longer be a problem with the new update that's soon to release.

Really good, just a couple of things that would be great to be able to do, eg: upload and delete jobs from our accounting software, an API that would work.

I like that the high level items I need are intuitive to find, and the chat support is amazing.

Finance Manager

Our employees like this much better than the old time clock system as much as we do. This gives us a much better concrete way to see the cost of production, as well as hours worked for payroll.

GF Coodinator

User friendly and the assistance when needed was great.

Head of Logistics

Unless like competitors we also KNOW what we pay for and no ridiculous add-on costs coming on afterwards.

The team has been great! very attentive and respond to questions very quickly.

Director Of Operations

The updating, which I understand has to happen. We have had few instances where the program would stop working for an hour or so.

Our job costing is coming out more accurate due to the time clock function. Guys are no longer guessing how long of a lunch they took, when they got to the job site, etc.

Connecteam screenshot: Connecteam profile

Connecteam screenshot: Connecteam clock in & out

Connecteam screenshot: Connecteam view schedule

Connecteam screenshot: Connecteam real-time group chat 

Connecteam screenshot: Connecteam complete forms 

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

AI knowledge platform that connects your company’s data, delivers verified answers, and keeps knowledge accurate automatically.

LiveAgent is a web-based help desk solution with AI features, managing support tickets from channels like email, VoIP, live chat, and social media. 

Start with a 30-day free trial, no credit card or contracts needed.

Talkdesk provides all the benefits of enterprise contact center software, without all the complexity.

The Shelf modern knowledge management platform helps businesses thrive with on-demand answers to the questions that block customer and employee success.

Connecteam vs Shelf Comparison (2026)

Connecteam

Shelf

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives