Ease vs Rippling

Paylocity

Paycom

Rippling

Cloud-based workforce platform unifying HR, IT, and Finance on a single employee record, with global payroll, device management, and.

Cloud-based HCM platform unifying HR, finance, and IT operations with payroll, benefits, talent management, and workforce analytics.

Paycom is a leading human capital management software provider that helps organizations across the U.S. and internationally automate routine decisions and workflows.

Broker

My agent support team often just sends me a video to watch rather then helping me.

Account Executive 

Ease provides very details support with check lists, tasks and videos to guide ease administrators.

Account Executive-EB

I especially LOVE/appreciate that if I get stuck on something, EASE customer service is TOP NOTCH.

Ease is a cloud-based HR and benefits enrollment platform offering features such as HRIS, payroll, onboarding, compliance management, and a marketplace

ACA Reporting

Activity Dashboard

Benefits Dashboard

Benefits Management

COBRA Administration

Compliance Management

Customizable Reports

Customizable Templates

Data Import/Export

Deduction Management

Document Management

Electronic Forms

Electronic Signature

Employee Benefits Administration

Employee Database

Employee Management

Employee Onboarding

Employee Portal

Employee Profiles

Health Insurance Administration

HIPAA Compliant

HR Management

HSA/FSA Administration

Onboarding

Online Benefits Enrollment

Orientation Workflow Management

Payroll Management

Performance Management

Reporting/Analytics

Reporting & Statistics

Self Service Portal

Third-Party Integrations

Time Off Management

Time Off Requests

By industry, Ease reviewers are most commonly professionals in insurance (72%). The most frequent use case for Ease cited by reviewers is benefits administration (91% of reviewers).

Users and use cases

Ease is a benefits administration solution with key features that include online benefits enrollment, health insurance administration, and more.

Ease

Web-based

Android

iPad

iPhone

Employee Navigator

Gusto

GoCo

Justworks

UKG Pro

Connecteam

Basic

Marketing and Special Projects Manager

I especially appreciated how benefits are organized by category, making it easy to see my medical, dental, and vision coverage in one place, even when they come from different providers.

HR Manager

There really aren't any big cons. If I am splitting hairs, I would say that accessing employee's enrollment forms could be slightly easier. When you are on the employee page and want to view the enrollment forms, you must create a report and then navigate to another page to view the forms.

HR Director

Makes benefit enrollment easier and it has the ability to integrate with our payroll software which helps out a lot.

It does not send automatic enrollment emails to new hires so you still have to manually push those out.

Didn't have any security issue and I was able to get help from customer service staff when I had issues.

My company introduced me to Ease, so it was my first time using the platform.

Sr. HR Specialist

We wanted the ability to integrate with all providers and payroll.

VP, Product and Customer Satisfaction

We didn't like the payroll or other features well enough to keep them, so we migrated to another tool, Rippling, for our payroll, HR documents, etc.

Our admin team and employees had minimal issues making changes within the platform.

Ease had a lack of customizations and integrations available.

Member Engagement Specialist

Enrollment in yearly benefits was a breeze with Ease!

Sr. HR Manager

That employees are able to log in and manage their own enrollment choices and access information about their benefits.

Ease is very straightforward and user friendly.

HR Admin

The platform is easy to navigate and customize for how you want to build the benefits portal for your employees.

I don’t think I’ve ever received a complaint from an employee in over 3 years.

Account Manager

We've had our ups and downs with Ease, but we've stuck with them because it does store a lot of information that would be hard to more elsewhere.

I love the one stop shop for all things benefits

I like that things have been moved to being digital instead of using paper.

Vice President of Human Resources

We have had to coordinate integration with some of our insurance vendors -- which can delay electronic transmission of enrollment data.

There are some key items missing from Ease, but I'm sure they'd be easy to add on.

OFFICE MANAGER

Might not be a great fit for large companies.

Streamlined benefit administration with the ability to save HR department hours of work by automating.

The platform provides legible forms for carrier submission or helps integrate an electronic feeds for eligible carrier partnerships.

Benefits Administrator

The cons are the documents are not easily translated into notifications and onboarding from the library so you have to update three different areas for the documents.

Operations Manager

The efficiency and accuracy - save us (or our employers) a lot of time that we were previously wasting, having to follow up on paper forms to get missing information, figure out what something said that we couldn't read, etc.

Even the brokers recognize how difficult it is to use.

Lead Ben Admin System Specialist

It has allowed us to grow our business drastically by providing a streamlined, simplistic technology solution. Although, we have found that we have increasingly grown dissatisfied with the service provided by Ease Support.

Office Mgr

Adding custom rates doesn't always work out for me. When an app for a carrier isn't in the library, I wish we could add it immediately and no have to wait for Ease to add it.

Benefits Consultant

The deployment to new hires and at Open Enrollment time gives us all time savings and the critical control of those processes.

Senior Account Manager

Two clients have their payroll integrated with Ease and at first it wasn't clear on how the deductions needed to be sent over to the payroll system and we had errors.

Operations

Does not integrate with small group quoting tools, so we can't create quotes, shop for clients with Ease :(

VP of Operations

Renewing benefits during open enrollment and also adding new benefits can be challenging.   If you don't do it often it is difficult to remember everything that should be done.   And you won't necessarily know if you have made a mistake until down the road when something doesn't work correctly.  

The connectivity with carriers is a problem, account reps not helping or being downright misleading is a problem, if you aren't connected by EDI it requires manual efforts.

Benefit Account Consultant

As an administrator, the build is daunting. Unless you have a small group, with a minimal amount of benefits, it can take a long time to build, usually needing to stop and ask questions for the setup.

We are an insurance broker and use Ease primarily for benefit enrollment and oversight of our clients' employees.  

It can get even more frustrating for big groups with multiple classes, locations, divisions, contributions, etc.

Owner

No live people to talk to when there is a major issue.

Our contract was recently renewed and the previous discount went away.   When asked for another discount similar to what we previously had we were told what was in it for Ease to provide another discount as before.  

Account Executive

data doesn't stay when you switch between tables which creates repetition on tedious number inputs.

Broker 

My 440-life group (on EASE) asks me monthly to move them to Navigator or Kronos or bswift for the 1/1/23 renewal.

Producer

It almost feels like you need to hijack the system a little bit to use it for underwriting a new group.

If there's a complicated benefits situation, Ease Customer Support isn't always available to help resolve the issue quickly, and the follow-up has been somewhat lacking.

Overall, EASE is an easy and efficient platform for open enrollment.

Dealing with medium sized businesses, reports and censuses are often created to solve problems.  

Then you can start by sending an email that goes out to employees to select their benefits.  

President

This goes away once you become proficient - but the learning curve can be devastating to agencies as we can lose cases over errors.

I ended up with zero functionality and at each step EASE employees would blame someone else - Sales -Implementation - Development, etc.

Ease is pretty intuitive to set up a new group, or renew benefits, if you are experienced with benefit admin systems.

Employee Enrollment

Integrations

Customer Support

Group Management

Navigation

Pricing

Insurance Integration

Ease of Use

Paperless Management

Mid-size Business

Small Business

Large Enterprises

ease

Deel

Deel is the only global-first people platform that enables companies to hire, pay, manage, and develop talent in 150+ countries without compliance headaches or third-party dependencies. Deel supports 40,000 customers and 1.5 million workers through a single, scalable global system.

RUN Powered by ADP

RUN Powered by ADP® helps small businesses automate payroll, file taxes and manage HR with ease. From AI-driven efficiency to expert support, businesses can take care of their teams anytime and anywhere. 

HR Coordinator

I find the Rippling Support to be difficult sometimes as they can lead you in circles and also give unhelpful answers, that can happen with any customer support though.

Founder

Additionally, when a unique issue pops up, the customer support routing system can sometimes rely too heavily on sending automated help articles before finally connecting you to a live chat representative.

Customer Care Cordinator

It also stands out for its responsive customer support, quickly resolving issues when they come up. While it could improve by offering more customization and reducing dependency on managers for certain changes, it remains a reliable and effective solution for HR management.

Resident Services Coordinator

It was a seamless transition for us once we learned the basics. When we did run into issues, customer support was always able to help us with a quick turnaround.

Rippling is the #1 Rated HR Software. Rippling allows admins to automatically sync employee updates to payroll, onboard and offboard employees in 90 seconds, and access all employee data in one place.


Ease vs Rippling Comparison (2026)

Ease

Rippling

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives