Ease Pricing, Features, Reviews & Comparison of Alternatives

Ease

Benefits & HR administration for employers & brokers

4.68/5 (82 reviews)

Ease overview

What is Ease?

Ease (formerly EaseCentral) helps insurance brokers offer their SMB clients better service through simple technology. Ease makes it simple to set up and manage benefits, onboard new hires, stay compliant, and offer employees one destination for all their human resources information. Today, more than 70,000 SMBs use Ease for benefits and HR.
www.easecentral.com

Pricing

Starting from
$379/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English, Chinese (Traditional), Spanish
Ease screenshotEmployee Enrollment Experience With EaseEase screenshotEase screenshotEase screenshotEase screenshotLearn About Ease From Your PeersManage Benefits And HR With Ease

Ease reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.4
  4.6
  4.6
Willie Pinkston

EaseCentral is an incredible service and a tremendous value for the yearly investment

Used daily for 2+ years
Reviewed 2018-03-13
Review Source: Capterra

My clients and I use it and we like it. Here's a recent quote..."2018 is going well... We have had a large amount of growth and employee turnover so it has been very busy. I am all caught up and have been on top of it all. EaseCentral has been what has allowed me to stay on top of it all. "

Pros
My clients and I love EaseCentral because it is easy to use. Here's a recent direct quote from a client: "So far this year is going welll. We have had a large amount of growth and employee turnover so it has been very busy as the Director of Operation and HR Manager. I am all caught up and have been on top of it all. EaseCentral has been what has allowed me to stay on top of it all. " EaseCentral has allowed me to win new business because they were so impressed with the new hire on-boarding capabilities and benefit enrollment & management functionality of the platform. Also, I like that I can teach my clients how to use it themselves and administer their own benefits in about 10-30 minutes of training. Bottom line is it's easy to learn and use.

Cons
About the only thing I don't like about EaseCentral is recently their Customer Success Support team must have just grown. When I called into EaseCentral in the past I would almost always get a person that I recognized and had worked with before. The last 2-3 times I've called in to ask a question of the support team, I feel that I got a new person and I honestly think I knew more about EaseCentral's features and capabilities than he/she did. That's about it...everything else is really 2 thumbs up. That's my feedback and the feedback from my clients have been very positive too. Thanks,

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Matthew Colburn

Ease Greatest Tool for Brokers to have!!!

Used daily for 2+ years
Reviewed 2020-02-19
Review Source: Capterra

Fantastic! The first minute that I heard about ease, I was all over it and wanted to see the product immediately. From that day 4+ years ago I haven't stopped using ease whatsoever- the truth is that ease has been a power-play tool for me in my multiple implementations. If I ever hit a wall and there is an issue, I love how ease is always there to fix and assist with the problem. I can not recommend ease enough- this has changed my productivity and ability to engage my clients and their employees.

Pros
I love the User experience of the software compared to other competitors in the marketplace. The overall system is wonderful, works like a charm, super easy to administer benefits. The software is always driving forward and enhancing their capabilities, so for my sake I can't choose just 1 thing about ease because everything works perfectly.

Cons
I would like more flexibility with the document generator for custom documents. The employees need some expansion on types of income/compensation that the employer can have as options. It would be nice to have the ability for Per Diem compensation, hourly plus salary pay types...more options

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Eric Moura

Pleasant but can be frustrating

Used daily for 1-2 years
Reviewed 2018-03-19
Review Source: Capterra

Pros
The ability to have applications generated extremely easily. Applications will typically have all of the necessary information. It is easy to use once you have learned it. It is constantly changing and they are constantly adding new information. Saves a ton of time when working properly.

Cons
There is a lot of room for error. The program does not save everything like it is supposed to at all points. Mapping errors have sometimes caused bigger issues with the company as a whole. Not constantly reliable as certain information does not get mapped despite the website being set up for it. Finding out why issues are happening can be extremely frustrating

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Patti Thornton

Account Manager

Used daily for 2+ years
Reviewed 2020-04-30
Review Source: Capterra

Several years ago, we used Ease to manage the benefits of a large employer with multiple benefits and multiple eligibility rules. The group was managing their benefits manually and via spreadsheets. The group was able to implement everything in Ease. An Ease representative made himself available over a holiday to help us import data and implement this group.

Pros
Ease provides a great platform for onboarding and benefit enrollment. From the setup side, Ease is one place to store all benefit plan information, eligibility rates, employee demographics. I use Ease as my go-to place when I need to reference enrollment or benefit questions.

Cons
I do not have anything specific I can say I do not like about Ease. There are continual enhancements being made and sometimes I do not know about the functionality until I am processing a change or a renewal.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nadia Cruth

The name say's it all

Used weekly for 6-12 months
Reviewed 2019-08-02
Review Source: Capterra

When we selected EASE we were looking for a platform that would be simple to implement and would reduce administrative work time for our account management staff. We have found EASE can accomplish those tasks well. While we did need to designate time for implementation and training for our staff as well as our clients, we found that time spent on ongoing service work reduced.

Pros
The Ease of implementation and carrier connections.

Cons
The lack of options in the H.S.A. contribution build and the cap on broker users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ease pricing

Starting from
$379/month
Pricing options
Subscription
View Pricing Plans

Pro: $379/month
Agency: $649/month
Enterprise: Custom

Ease features

Activity Dashboard
Customizable Reporting
Data Import/Export
Employee Onboarding
Employee Portal
Third Party Integration

API (523 other apps)
Activity Tracking (265 other apps)
Applicant Tracking (314 other apps)
Automatic Notifications (387 other apps)
Customizable Branding (306 other apps)
Employee Database (286 other apps)
Employee Management (351 other apps)
Employee Self Service (248 other apps)
Performance Management (244 other apps)
Real Time Reporting (261 other apps)
Recruitment Management (267 other apps)
Reminders (260 other apps)
Reporting & Statistics (452 other apps)
Self Service Portal (326 other apps)

Videos and tutorials

Additional information for Ease

Key features of Ease

  • Compliance management
  • Customizable reporting
  • Forms management
  • HIPAA compliance
  • HR management
  • Multi-language
  • Payroll integration
  • Payroll management
  • Search functionality
  • Third party integration
  • Activity dashboard
  • Data import/export
  • Goal setting / tracking
  • Organizational charting
  • Enrollment management
  • Policy management
  • Employee onboarding
  • Performance review cycles
View All Features

Benefits

• Ease enables organizations to onboard employees by providing them W-4s and I-9s forms which can be auto-populated to collect information related to direct-deposits.

• The solution helps health insurance brokers generate customized reports to reconcile billing as well as payroll deduction statements and speeds-up the underwriting process by importing census enrollment templates.

• Ease offers electronic signature capture feature that prompts employees to sign forms once they have filled in their enrollment and demographic data.

• The solution’s custom reporting capabilities allow users as well as clients to add desired fields to reports, and save their own templates for future use.

• Ease prevents the unauthorized use of employees’ data by locking the account after six unsuccessful login attempts, with 'password reset' or 'contact the administrator' options.