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Gusto vs Rippling Comparison

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Overview

Category Leaders

With Gusto, you get modern HR features like payroll, benefits, hiring, management resources, and more — all in one place....

Category Leaders

One place to run your global workforce—from payroll and expenses to devices and apps.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

6

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

8

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

3.8K

5

4

3

2

1

2.8K

785

142

39

55

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.9

3K

5

4

3

2

1

2.7K

193

26

10

21

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Its super simple to use and easy to get around to the information i'm looking for. I really like the fun things they send when you get paid.
We use it for payroll and benefits and its simple and effective. The customer service is also great as they are "human" because they actually listen and answer questions.
Not only do they make it easy to use the platform, the dashboard and overall experience with their tool is pleasant and truly great.

Pros

We also appreciate that they are always moving forward with additions and improvements. This company is truly innovative and the best option out there today.
I love that Rippling makes payroll fun, with easy to use features to download documents, see paystubs, and fun design quirks that always bring a smile to my face.
Great product at a great value. Our transition from our previous product was seamless and changes are easy to make within program.

Cons

Tax calculations and deductions for each employee is difficult to achieve with the software. Leave management is restricted to admininistrator alone.
I now use a different service because I was tired of the lack of organization in this regard, and the implication that by expecting more, I was being unreasonable.
My biggest frustration is inability to sign documents. I still have to use Docusign then upload the documentation into the individual profiles instead of kicking it off directly during onboarding.

Cons

Rippling did not file my quarterly taxes and failed to pay federal taxes on payroll for a few staffers. I have been financially penalized by the government.
At this moment there are no aspects of this software that I dislike.
I have since transitioned to a new payroll provider that has had zero issue doing both those things correctly. Yet, I'm still being charged for Rippling despite them not doing their job correctly.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review13 days ago

Key features

  • Total features67
  • 360 Degree Feedback
  • 401(k) Tracking
  • ACA Reporting
  • API
  • Access Certification
  • Access Controls/Permissions
  • Access Management
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Applicant Tracking
  • Application Management
  • Approval Process Control
  • Approval Workflow
  • Assessment Management
  • Asset Tracking
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Automatic Time Capture
  • Automatic User/Device Recognition
  • Background Screening
  • Benefits Administration Outsourcing
  • Benefits Dashboard
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Budgeting/Forecasting
  • COBRA Administration
  • Calendar Sync
  • Candidate Profiles
  • Candidate Tracking
  • Careers Page
  • Check Printing
  • Collaboration Tools
  • Compensation Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Tracking
  • Credential Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Storage Management
  • Data Synchronization
  • Deduction Management
  • Deployment Management
  • Direct Deposit
  • Disability Insurance Administration
  • Discount Management
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Email Templates
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Endpoint Management
  • Enrollments/Onboarding
  • Expense Tracking
  • FMLA Administration
  • Feedback Management
  • Financial Management
  • For Accountants
  • For Cloud
  • For Small Businesses
  • GPS
  • HIPAA Compliant
  • HR Management
  • HR Metrics Library
  • HSA/FSA Administration
  • Health Insurance Administration
  • Historical Reporting
  • IT Reporting
  • Identity Federation
  • Internal HR
  • Interview Scheduling
  • Inventory Management
  • Invoice Management
  • Job Description Management
  • Job Management
  • Job Posting
  • Labor Forecasting
  • Learning & Development
  • Leave Tracking
  • Life Insurance Administration
  • Messaging
  • Mobile Access
  • Mobile App
  • Mobile Time Tracking
  • Monitoring
  • Move/Add/Change Options
  • Multi-Country
  • Multi-Factor Authentication
  • Multi-State
  • Multiple Billing Rates
  • Multiple Projects
  • Offline Time Tracking
  • Onboarding
  • Online Benefits Enrollment
  • Online Punch Card
  • Online Time Clock
  • Online Time Tracking
  • Organizational Charting
  • Orientation Workflow Management
  • Overtime Calculation
  • Password Management
  • Patch Management
  • Payroll Management
  • Payroll Reporting
  • Performance Management
  • Performance Metrics
  • Policy Management
  • Privileged Account Management
  • Progress Tracking
  • Project Tracking
  • Provider Management
  • QuickBooks Integration
  • Real Time Data
  • Real Time Reporting
  • Real-Time Analytics
  • Real-Time Updates
  • Recruitment Management
  • Reminders
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Parsing
  • Resume Search
  • Resume Storage
  • Retirement Plan Management
  • Role-Based Permissions
  • SSL Security
  • Salaried Employee Tracking
  • Scheduling
  • Secure Data Storage
  • Security Management
  • Self Service Portal
  • Self-Service Access Request
  • Sick Leave Tracking
  • Single Sign On
  • Social Media Integration
  • Social Sign On
  • Software Management
  • Spend Analysis
  • Summary Reports
  • Synchronization Scheduling
  • Talent Acquisition
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timesheet Management
  • Training Management
  • Trend Analysis
  • Turnover Tracking
  • Two-Factor Authentication
  • Unified Directory
  • User Management
  • User Provisioning
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Wireless Internet Access Control
  • Workflow Management
  • Workstation Tracking
  • Total features193
  • 360 Degree Feedback
  • 401(k) Tracking
  • ACA Reporting
  • API
  • Access Certification
  • Access Controls/Permissions
  • Access Management
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Applicant Tracking
  • Application Management
  • Approval Process Control
  • Approval Workflow
  • Assessment Management
  • Asset Tracking
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Automatic Time Capture
  • Automatic User/Device Recognition
  • Background Screening
  • Benefits Administration Outsourcing
  • Benefits Dashboard
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Budgeting/Forecasting
  • COBRA Administration
  • Calendar Sync
  • Candidate Profiles
  • Candidate Tracking
  • Careers Page
  • Check Printing
  • Collaboration Tools
  • Compensation Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Tracking
  • Credential Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Storage Management
  • Data Synchronization
  • Deduction Management
  • Deployment Management
  • Direct Deposit
  • Disability Insurance Administration
  • Discount Management
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Email Templates
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Endpoint Management
  • Enrollments/Onboarding
  • Expense Tracking
  • FMLA Administration
  • Feedback Management
  • Financial Management
  • For Accountants
  • For Cloud
  • For Small Businesses
  • GPS
  • HIPAA Compliant
  • HR Management
  • HR Metrics Library
  • HSA/FSA Administration
  • Health Insurance Administration
  • Historical Reporting
  • IT Reporting
  • Identity Federation
  • Internal HR
  • Interview Scheduling
  • Inventory Management
  • Invoice Management
  • Job Description Management
  • Job Management
  • Job Posting
  • Labor Forecasting
  • Learning & Development
  • Leave Tracking
  • Life Insurance Administration
  • Messaging
  • Mobile Access
  • Mobile App
  • Mobile Time Tracking
  • Monitoring
  • Move/Add/Change Options
  • Multi-Country
  • Multi-Factor Authentication
  • Multi-State
  • Multiple Billing Rates
  • Multiple Projects
  • Offline Time Tracking
  • Onboarding
  • Online Benefits Enrollment
  • Online Punch Card
  • Online Time Clock
  • Online Time Tracking
  • Organizational Charting
  • Orientation Workflow Management
  • Overtime Calculation
  • Password Management
  • Patch Management
  • Payroll Management
  • Payroll Reporting
  • Performance Management
  • Performance Metrics
  • Policy Management
  • Privileged Account Management
  • Progress Tracking
  • Project Tracking
  • Provider Management
  • QuickBooks Integration
  • Real Time Data
  • Real Time Reporting
  • Real-Time Analytics
  • Real-Time Updates
  • Recruitment Management
  • Reminders
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Parsing
  • Resume Search
  • Resume Storage
  • Retirement Plan Management
  • Role-Based Permissions
  • SSL Security
  • Salaried Employee Tracking
  • Scheduling
  • Secure Data Storage
  • Security Management
  • Self Service Portal
  • Self-Service Access Request
  • Sick Leave Tracking
  • Single Sign On
  • Social Media Integration
  • Social Sign On
  • Software Management
  • Spend Analysis
  • Summary Reports
  • Synchronization Scheduling
  • Talent Acquisition
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timesheet Management
  • Training Management
  • Trend Analysis
  • Turnover Tracking
  • Two-Factor Authentication
  • Unified Directory
  • User Management
  • User Provisioning
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Wireless Internet Access Control
  • Workflow Management
  • Workstation Tracking

Integrations

  • Total integrations151
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter/X
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud
  • Total integrations275
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter/X
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud

User reviews that mention these apps

RC
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Robinson C.

Management Consulting, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Gusto logo

Gusto

Solid payroll & HR starter-kit

Reviewed 6 years ago
Pros

Ease of use is incredibly high. Tech-first approach to an old problem - HR paperwork and IRS issues with payroll. Great customer support.

Cons

Costs few $/mo for a small company while Rippling Labs now does the same thing for free. I would not have left Gusto without the presence of Rippling.

AR
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Verified reviewer

Education Management, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Gusto logo

Gusto

Fantastic clean HR suite

Reviewed a year ago
Pros

Gusto is such a fantastic HR app! It's so well-designed and focused on providing everything you need to manage your HR needs. I love how easy it is to navigate and find everything you need without feeling overwhelmed by too many features or information. Unlike other apps like Rippling, which can be a bit buggy and cluttered, Gusto keeps things clean and simple. It's perfect for managing everything from payroll to employee management and compliance.

Cons

The interface can be a little slow at times, but it has gotten much better over time. Other than that, I don't have much to complain.

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Tico S. T.

Computer Software, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rippling logo

Rippling

Rippling exceeded my expectations as a user!

Reviewed 4 years ago

I believe that Rippling does a great job of solving the problem of scalable payroll management that caters to each employee. I love that I get emails on my payday and that I also get the option to display my pay amount right in the email!

Pros

Previously, my employer used a different payroll software called, Gusto. I had a difficult time logging into Gusto, but Rippling makes it easy to login securely and I can even download a PDF of my paystub! I also love the user interface of Rippling!

Cons

I had no qualms with the software, but I only used it for a few months while I was contracted for an internship.

BK
AvatarImg

Ben K.

Consumer Goods, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rippling logo

Rippling

Fantastic software that aggressively seeks to improve the user experience

Reviewed 3 years ago
Pros

Integration was a breeze and it did everything Gusto (our previous HR software) did but better

Cons

On occasion the menus could make it a little clearer how to access certain features

GG
AvatarImg

Gurunathan G.

Computer Software, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rippling logo

Rippling

One of the best resources out there!

Reviewed 2 years ago

I think Rippling stands out a the best tool especially for Startups compared to Justworks and Gusto!!

Pros

I have been in a number of Startup companies that have used products from Justworks to Gusto. But Rippling usage is extremely simple to use

Cons

I wish the UI page was customizable to view one page at the beggining of login.

TD
AvatarImg

Tran D.

Human Resources, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Rippling logo

Rippling

Great start... so far.

Reviewed 2 years ago
Pros

The product and features are easy to use especially when onboarding and enrolling into plans. Helpful tooltips add valuable information.

Cons

I haven't found a downside to using Rippling when compared to Gusto, but Cloverleaf just starting using Rippling.

JR
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Joseph R.

Real Estate, 51-200 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Rippling logo

Rippling

smoothest HR software I've seen in 8 years working at startups

Reviewed 2 years ago

better than Gusto and TriNet for sure, seems better than Justworks as well, very smooth and easy, didn't need any help from administrators

Pros

The user interface is clear and efficient.

Cons

I can't think of anything I didn't like.

NS
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Nathan S.

Real Estate, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Rippling logo

Rippling

Happy Customer

Reviewed a year ago

I am a happy customer of Rippling. I strongly prefer Rippling to Gusto and ADP, both of which I have used in the past.

Pros

Rippling has an intuitive user interface and extensive options for integrations. It saves employers and employees time and headache for all things related to HR, Payroll, and Benefits.

Cons

Navigation to integrated apps could be more intuitive. I would like to see more functionality for the "To-Do" list.

WW
AvatarImg

Weston W.

Internet, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rippling logo

Rippling

Great next-gen HR management platform

Reviewed 2 years ago
Pros

Rippling offers the best and most comprehensive service at the lowest price. I've used Zenefits, Gusto, ADP, and others, and Rippling really is the best so far.

Cons

The software is 90% there on helping set up payroll in other states. I think the real issues lays with the actual state agencies and how difficult it is to set up payroll there as an out of state entity, but Rippling could make it slightly easier with more content letting users know what to do.

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Clyde A.

Information Technology and Services, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Rippling logo

Rippling

Works as intended

Reviewed 3 years ago

Works as intended and doesn't cause headaches from relatively new users' perspective

Pros

- Super easy to use and intuitive - Enjoy the design style - Nice emails for Payday - Enjoyed the detailed breakdown of paychecks

Cons

Nothing major but switching over from Gusto to Rippling was a bit of a rough process (took longer than expected for vacation hours to show up)

ER
AvatarImg

Elina R.

Individual & Family Services, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Rippling logo

Rippling

Rippling review

Reviewed a year ago

Generally very straightforward, no frills, which is nice.

Pros

HR resources are pretty easy accessible. Time tracking is frustrating and sometimes redundant. I loved using Gusto before this, but doesn't have all the same abilities as Rippling does.

Cons

Unengaging design/UI, sometimes hard to find what you need.

ZM
AvatarImg

Zach M.

Financial Services, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Rippling logo

Rippling

Time Saver!

Reviewed 4 years ago

Great! The software was just as easy to use as some of the other online platforms (ie. Gusto), but has allowed us some additional functionality and time savings.

Pros

How easy it is to use. We have payroll runs with ever changing deductions and having the ability to manage/adjust non-recurring deductions in one table view has been a giant time saver. The product also makes one-off/non-traditional payroll runs extremely easy and the step by step guide ensures they are run accurately and with the appropriate taxes.

Cons

Occasionally support response can be delayed. However, this has only ever happened when we have questions regarding abnormal or complex transactions (ie. certain tax treatment on non-cash equity compensation transactions)

RD
AvatarImg

Rudy D.

Computer Software, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rippling logo

Rippling

Simple easy to use site with great features for employees

Reviewed 4 years ago

We were using gusto before and it just didn't have what we were looking for so we switched over and all the employees have been happy with it since the switch.

Pros

I enjoyed how minimalistic it was but also the amount of features it had. I was able to easily print out my pay stubs and look up any tax information I needed come tax season. When you get paid they send you a nice breakdown of your hours with a cool picture which is different everytime. Small stuff but It makes a difference.

Cons

No real cons for me. Everything is easy to find and use.

AR
AvatarImg

Verified reviewer

Consumer Services, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Rippling logo

Rippling

A delightful and easy to use platform

Reviewed 5 years ago
Pros

My job recently switched to Rippling from Gusto, and although I love Gusto, Rippling was a really nice surprise! You get emailed when you're paid, like Gusto, but it tells you the details in the email body moreso. The interface is also super easy to use. I like that there is an "advice of deposit" embedded in the webpage so that you don't have to download a PDF to see the details. It's great to have the crucial details like net pay and pay period upfront. There's also a neat bar that shows how much went to taxes and how much went to you. The drawings are super cute too and lift my mood. Another nice thing is you can easily change your tax status on Rippling, so it feels very integrated.

Cons

I don't love the paystub pdf look. It has a giant "THIS IS NOT A CHECK" watermark, and overall looks a little unprofessional. Makes me a bit nervous when I have to submit paystubs to anyone as proof of income, and I worry they won't believe me. I felt Gusto's PDFs were way more professional and legit.

DC
AvatarImg

Devon C.

Biotechnology, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rippling logo

Rippling

rippling vs. gusto, no contest rippling wins.

Reviewed 5 years ago

would recommend to anyone vs gusto or zenefits(which has awful customer service) - you speak to someone you get an answer vs. other programs which reroute you to someone new who has no idea about your problem.

Pros

customer service is top notch with rapid responses to questions. can link up to other apps very easily which is fantastic.

Cons

would love to incorporate PTO into a team calendar in the site

Vendor response

Hey, thanks for your feedback! You actually can customize and share your PTO into a team calendar. See https://help.rippling.com/pto/calendar/. If you have any questions, just reach out to our support team.

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Abhiroop C.

Real Estate, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rippling logo

Rippling

MUST have for your business

Reviewed 4 years ago

We had come over from Gusto because of a better pricing structure and stayed because of how elaborate the software is. Love the customer support team, they're very swift in answering any HR related (and tech support) questions.

Pros

Customer support is really swift and helpful. Pricing is also very simple. Love the integration with so many other apps (including insurance etc)

Cons

Logging into the app takes a bit of time to load, but nothing that affects functionality.

AR
AvatarImg

Verified reviewer

Information Services, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rippling logo

Rippling

Simple and Streamlines Everything

Reviewed 3 years ago

The rollout process has been extremely smooth and easy. I love that everything is centralized and I can see all my important information in one place.

Pros

I love that all HR & IT functions are in one place. Prior to Rippling, I had to use three or four different services and remember which one was which. Specifically, our company previously used Gusto, Fleetsmith, Pingboard, and Zenefits, but now all those functions are in Rippling. Rippling has simplified my life tremendously and now I know exactly where to go instead of having to struggle to remember which service did what.

Cons

No cons to speak of as an end user. Sometimes I have to have our IT director complete tasks for me, but that maybe a feature.

GC
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Grant C.

Machinery, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rippling

HR, IT & Finance; All in one!

Reviewed a year ago

Experience is superb; no problems & loving it all

Pros

Now rippling is a wonderful app. They are easy & convenient to use. I love how they are capable on the computer & an app. I love how all of my information is easily accessible. Payroll is a breeze to look at & pull up my information when ever I need to do so as well! Customer service is on point & super helpful. I’d say this is the best app I’ve used, better than gusto!

Cons

Seems to need one of them Google authentication codes.

KS
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Kevin S.

Hospitality, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rippling

Go Rippling!

Reviewed 3 years ago

The best way for a small business to manage a very complex process like HR and payroll.

Pros

We are new customers to Rippling. My son did extensive research into payroll venders with benefits and other services. We were former Gusto customers and satisfied with many of its services, but it was limited when it came to benefits and integrating into mobile device management. We like the ease of use and awesome customer support through email. They reply within a minute or two with simple solutions using screen shots and explicit directions.

Cons

Nothing thus far. The walk you through everything. They make it hard to fail.

DP
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Douglas P.

Information Technology and Services, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rippling

Rippling is a must have

Reviewed 4 years ago

Overall, very positive. The Rippling team has been very responsive and helpful along our journey. The platform made an immediate and positive impact on payroll, benefits, and onboarding processes. I have evaluated numerous HR/payroll platforms (Gusto, Bamboo HR) and implemented Namely at my last company. Rippling is an improvement over all of them. Rather than trying to offer mediocre functionality across a breadth of items, they are focused on being the best at core features (payroll, onboarding/offboarding, benefits, IT lite, etc.) and then integrate with best-in-class apps for items like performance reviews, expense management,...).

Pros

1) Technology that makes my life better 2) Responsive team/customer service 3) Makes my team happy (because of #1 and #2). The thoughtfulness in workflows helps a lot.

Cons

1) I fear that the cost could very quickly grow -- initial pricing on modules is usually $/employee/month...regardless of how many people actively use the module. The team has been responsive to requests for different pricing schemes. 2) Data visibility (e.g. compensation info) is a bit limited on flexibility. It is either at the admin level (everything) or general user level (limited visibility). I expect this will change over time, but some more intermediate steps would be great (e.g. manager can see comp info, but not SSN, bank info, etc.).

Vendor response

Hey Douglas, Thanks so much for your feedback, we're always making improvements, so look out for updates around data visibility.

HG
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Haley G.

Political Organization, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Rippling

Overall Review of Rippling

Reviewed 8 months ago

Overall our experience has been very positive and we have a lot of love for Rippling as a system. It is by no means perfect, but it has been very good to us! My advice, should you choose Rippling, would be to take your time, plan ahead, and lean on their team to support you through the process.

Pros

The full-service payroll is leagues above anything else I’ve used. It is intuitive, user-friendly, and customizable. Rippling is also a great support for maintaining compliance with pay and taxes, which is helpful when you have limited staff. For reference, I have used Paychex, ADP, and Gusto. The ease of use for employees is really great. Our staff were a little hard to get on the Rippling train,...

Cons

Regional insurance providers aren’t always supported in the Benefits Administration application. We have a regional provider with some unique waiting periods and, unfortunately, Rippling cannot support that at this time. What this means is that we handle our healthcare insurance manually, which is a real pain. With innovation comes lots of changes and they are sometimes hard to keep up with. Rippling...