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HotSchedules vs 7shifts Comparison

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Overview

Category Leaders

HotSchedules is an employee scheduling tool for managing & communicating with workforces, as well as forecasting sales, generating...

Category Leaders

7shifts is an all-in-one solution for restaurants to schedule staff, communicate with their team, optimize labor, and more...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

17.99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

222

142

37

5

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

5

4

3

2

1

663

187

15

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Overall, I really loved my experience with HotSchedules. It was a great program for me to know when and what shifts I was working.

JT

Jennifer T.

Hotschedules won our business by having the best Aloha POS integration of all the companies we spoke with.

GB

Garret B.

It's a great way to communicate between coworkers, on top of scheduling, time off, etc. It's well organized and easy to navigate.

AR

Anonymous Reviewer

Pros

I love how easy everything is to use. I love being notified when my schedule has been posted and as someone who used to make the schedule each week, making and publishing schedules is easy as well.

KP

Kaitlin P.

It definitely does a nice job of allowing everyone to communicate on a single platform. Very user friendly and the features are great.

BK

Brian K.

I love how intuitive it is, I love that it is free for under 10 employees, I think everyone who has to do scheduling for any size of company or any industry should use this software.

SH

Savanna H.

Cons

Customer service is terrible. I have emailed and called about 3 open tickets and no one will call me back or respond.

MB

Megan B.

The most annoying thing about is the notifications. I think everyone gets all the notifications.

Tsagaan T.

Overall, every restaurant should seriously look into an app like HotSchedules. It saves time and stress on all, avoiding hand written notes that get lost.

AR

Anonymous Reviewer

Cons

The absolute worst part about this software has to do with the roles that employees can be assigned: there is no "training" option under the roles that I created.

BC

Brianna C.

The only flaw in the software I have found is that I sometimes have trouble accessing the app from my phone.

AM

Alex M.

Also, the wage predictions are hit or miss. I also only get half of the notifications I should, and sometimes that app refuses to post pictures to the log.

CN

Charlotte N.

  • Vendor responds to reviews
  • Last review14 days ago
  • Vendor responds to reviews
  • Last review20 days ago

Key features

  • Total features61
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Benchmarking
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Chat/Messaging
  • Clock In / Out
  • Compliance Management
  • Contractor Management
  • Cost Management
  • Cost Tracking
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Drag & Drop
  • Email Management
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Recognition
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Event Calendar
  • Event Management
  • Facility Scheduling
  • Feedback Management
  • For Cafeterias
  • For Healthcare
  • Forecasting
  • GPS
  • Group Scheduling
  • Kitchen / Menu Management
  • Labor Cost Reporting
  • Labor Forecasting
  • Leave Tracking
  • Live Chat
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Negative Feedback Management
  • Online Booking
  • Online Punch Card
  • Online Time Clock
  • Overtime Calculation
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Point of Sale (POS)
  • Projections
  • Punch card
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • SMS Messaging
  • Salaried Employee Tracking
  • Sales Reports
  • Schedule Distribution
  • Scheduling
  • Search/Filter
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Third Party Integrations
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Total features81
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Benchmarking
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Chat/Messaging
  • Clock In / Out
  • Compliance Management
  • Contractor Management
  • Cost Management
  • Cost Tracking
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Drag & Drop
  • Email Management
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Recognition
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Event Calendar
  • Event Management
  • Facility Scheduling
  • Feedback Management
  • For Cafeterias
  • For Healthcare
  • Forecasting
  • GPS
  • Group Scheduling
  • Kitchen / Menu Management
  • Labor Cost Reporting
  • Labor Forecasting
  • Leave Tracking
  • Live Chat
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Negative Feedback Management
  • Online Booking
  • Online Punch Card
  • Online Time Clock
  • Overtime Calculation
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Point of Sale (POS)
  • Projections
  • Punch card
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • SMS Messaging
  • Salaried Employee Tracking
  • Sales Reports
  • Schedule Distribution
  • Scheduling
  • Search/Filter
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Third Party Integrations
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Vacation/Leave Tracking
  • Variable Workforce

Integrations

  • Total integrations11
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • Slack
  • SuccessFactors
  • Twitter
  • Workday HCM
  • Xero
  • Zapier
  • Total integrations28
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • Slack
  • SuccessFactors
  • Twitter
  • Workday HCM
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

7shifts logo

7shifts

Gets the job done.

Reviewed 3 months ago

I miss the ease and look of Hotschedules, but 7shifts has the potential to be better.

Pros

It's easy to use. Scheduling is easy with the templates. Messaging is also a breeze. Nice to have the engagement portion.

Cons

Needs "request on" ability in scheduling. GM's need access to all employees, including other management. Reporting could use some more options. The "roles" and "job code" are a pain and get screwed up going from 7shifts to Toast.

Vendor response

Thanks for the review Kari!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

7shifts logo

7shifts

Glad we switched

Reviewed 2 years ago

So far our service has been great. We have rarely had to call for support needs or help.

Pros

7shifts not only was easy for our management staff to adjust to after being with Hotschedules for years but they also do not charge our employees for the app. Its a win win, staff and management approved.

Cons

I wish there was a way to move from day to day on the app by ways of a calendar instead of scrolling through the dates. Schedules can look a bit squirrely via the app. I'm not sure if this may be an Android thing or just happens on occasion. It generally happens when there are unpublished shifts.

Vendor response

Thanks for the review Dana! Our mission is to improve happiness and efficiency in the workplace, so we're proud to hear that 7shifts is a solution that both your management and your staff enjoy.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

7shifts logo

7shifts

FINALLY one that works!

Reviewed 5 years ago

We jumped into online scheduling three years ago with Hotschedules. Good concept but it didn't function as promised and no one could help you. NOT THE CASE with 7shifts!! This system does exactly what it says it will & they are consisting upgrading and making it better. They are on the other end of the phone when you have questions. They are open to your suggestions. They are helpful and nice!! Customer...

Pros

Ease of use by staff. They have no troubles giving away a shift or picking one up. Putting in their availability is a breeze. It's just not complicated or time consuming so my staff is actually using it!

Cons

Odd to me that I can respond to some things directly by responding to a notification email or text but other things I cannot. For instance, availability vs. a shift pick up.