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HotSchedules
Conquer Every Shift with HotSchedules, Powered by Fourth
(17)
HotSchedules Pricing, Features, Reviews and Alternatives
HotSchedules FAQs
Is HotSchedules free?
How do I block days on HotSchedules?
How do I request time off on the HotSchedules app?
How do I change my availability on the HotSchedules app?
To change your availability on the HotSchedules app, select "My Availability." Click the "add" icon to create a new availability date request. This new date can be edited by choosing the following options: "Available," "Unavailable," and "Partially Available." Once saved, these requests are sent to your manager for approval.
How do I make a HotSchedules account?
HotSchedules product overview
What is HotSchedules?
HotSchedules is an employee scheduling and workforce management application designed for use within restaurants, retail and hospitality industries, and other customer-facing businesses. The HotSchedules platform automates operational tasks such as scheduling, shift communication, reporting, forecasting, recruiting and training.
Key benefits of using HotSchedules
Typical customers
Platforms supported
Support options
Training options
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Starting from
No pricing info
Starting from
34.99
Per month
Other
HotSchedules pricing information
Value for money
4.1
/5
450
Starting from
No pricing info
Pricing options
Value for money contenders
HotSchedules features
Functionality
4.3
/5
450
Total features
75
8 categories
Most valued features by users
Functionality contenders
HotSchedules users reviews
Overall Rating
4.4
/5
450
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.52/10
250
147
40
5
8
Tsagaan T.
Overall rating contenders
Tina L.
Director of Events
Food & Beverages, 51-200 employees
Review source
Transcript
Tina L.: Hi, my name is Tina and I'm the Director of Events. I give HotSchedules a two out of five. For...
Sean D.
Marketing Assistant
Computer Software, 51-200 employees
Review source
Transcript
Sean: Hi, I'm Sean. I'm a lead bartender reviewing HotSchedules, and I give it a five stars out of five....
Niklaus K.
Food & Beverages, 51-200 employees
Used daily for 2+ years
Review source
Share this review:
I've been using HotSchedules for several years and I couldn't imagine running a restaurant without it.
Scheduling, messaging, and forecasting have never been easier! If you own a restaurant, you need this.
Customer service used to be excellent, but lately, it hasn't been good at all. I went from a 2 minute wait to talk to 6+ hours to get a callback—usually by the time I'm home. I'm confident they're just going through some changes and it will be back to the high standard.
Verified reviewer
Food & Beverages, 1-10 employees
Used daily for 2+ years
Review source
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HotSchedules is so much more than just a mere scheduling software for companies. It is a way to empower your employees by giving them the ability to switch their shifts around in the event that something happens abruptly in life and you can’t help but miss a shift. It has eliminated the anxious feeling you get wondering if the person you asked to cover your shift is going to follow through or not by opening the shift up to all employees to pick up for themselves if it fits their schedules.
This software was game changing from the very first moment I used it in the restaurant industry. In the past, I had found myself in situations at work where I had thought I had another teammate’s spoken word that they would switch shifts with me and that would be enough to clear my name in the event that something went wrong and they didn’t end up showing up. Little did I know that would not be the...
I honestly am trying to rack my brain for anything I felt was negative throughout my experience using HotSchedules and I can truthfully say that not once did this software let me down. People picked up shifts because they actually wanted the extra work and it eliminates the need to single out a coworker and put the pressure on them and opens the shift up for the possibility of any team member to pick it up.
Alainna B.
Education Management, 51-200 employees
Used daily for 2+ years
Review source
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HotSchedules is the only scheduling software I've seen that meets the needs of the many workplaces I've been a part of!
I have found that HotSchedules solves the ever-present problem in any workplace: "I didn't know I was scheduled!" Even when employees swap shifts or take another employee's shift, the software shows them that they maintain ownership of their originally assigned shifts until manager approval.
The fact that users have to pay to download the app on their smartphones is challenging. Although the workplace pays for the software, employees have to pay to get the software on their cellphones. This problem is compounded by the fact that the website doesn't have a very interactive design, much unlike the app, so employees often have to get the app to have a decent experience using HotSchedules.
Thank you for the review Alainna, really appreciate you taking the time. Please don't hesitate to reach out to Customer Care with any questions or issues you may have down the road.
James M.
Food & Beverages, 5,001-10,000 employees
Used daily for 2+ years
Review source
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Was part of a team that used HotSchedules for shift management.
I like how shifts can be swapped and picked up without having to involve a manager. Managers can set certain rules, but within those rules employees can handle it on their own.
I don't like how clumsy the app was in 2014 when I used it. It was not mobile friendly, and didn't sync well with email and google calendar. This may have changed since then.
Michael R.
Food & Beverages, 51-200 employees
Used daily for 2+ years
Review source
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Overall experience is amazing! This company does amazing work!
Love Hotschedules!! They are amazing at what they do and make my life so easy when it comes to scheduling my staff and letting them switch and pick up work shifts. This is definitely something that employers with many employees need to use to make their schedule!
Non at all. This software does exactly what it says and it is amazing!
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