JazzHR vs ELMO Software

100Hires

ZipRecruiter

CEIPAL ATS

100Hires is an applicant tracking system that helps simplify recruitment. With resume parsing, customization, integrations, and a sourcing tool, it's a user-friendly, all-in-one platform for hiring top candidates. With the ATS, users will be able to attract, interview, and hire top talent faster than ever before.

ZipRecruiter enables companies to post to multiple free job boards with a single submission and vet all applicants through simple-to-setup online interviews

AI-powered recruitment platform that sources, matches, and engages top talent across 200+ channels. Built for staffing firms and healthcare agencies to reduce time-to-fill and boost recruiter productivity.

HR Director

For a modern SaaS platform, this is not a customer-friendly experience.

General Manager

I told them I was done with their service and I wanted a refund.

JazzHR is best-in-class recruiting software that replaces time-consuming and manual hiring tasks to help growing companies find and hire the right talent, fast.

360 Degree Feedback

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Advertising Management

Alerts/Notifications

Applicant Tracking

Application Management

Approval Process Control

Assessment Management

Background Screening

Boolean Search

Calendar Management

Candidate Management

Candidate Profiles

Candidate Sourcing

Candidate Tracking

Careers Page

Collaboration Tools

Communication Management

Compensation Management

Compliance Tracking

Customizable Branding

Customizable Fields

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Discount Management

Document Management

Email Management

Email Templates

Employee Database

Employee Profiles

For Small Businesses

Full Text Search

HR Management

Internal HR

Interview Management

Interview Scheduling

Job Board

Job Management

Job Posting

Job Requisition

Mobile Access

Multiple Employer Profiles

Offboarding

Onboarding

Payroll Management

Performance Management

Pipeline Management

Real-Time Reporting

Recruiting Firms

Recruitment Management

Reference Checking

Reminders

Reporting/Analytics

Reporting & Statistics

Resume Database

Resume Parsing

Resume Posting

Resume Search

Resume Storage

Search/Filter

Self Service Portal

Social Media Integration

Social Recruiting

Succession Planning

Task Management

Third-Party Integrations

Workflow Management

Most reviewers indicate JazzHR offers strong value for money, especially for small businesses, and they appreciate the transparent pricing and unlimited users. However, some users report extra charges for features and difficulties with cancellation or unexpected fees.

Value for money

By industry, JazzHR reviewers are most commonly professionals in computer software (16%). The most frequent use case for JazzHR cited by reviewers is recruiting (80% of reviewers).

JazzHR

Web-based

Greenhouse

Workable

BambooHR

Breezy

Bullhorn ATS & CRM

Lever

Indeed for Employers

PCRecruiter

Zoho Recruit

JobDiva

LinkedIn Jobs

ClearCo

Tellent Recruitee

iCIMS Hire

Hero

Plus

Limited and cumbersome reporting features

Head of People 

Reporting  - it's very difficult to pull actionable data from the platform based on how it's collected. If you want to include interviews in your reporting data, all interviews must be scheduled through the platform which we've had issues with, same with offers - to be tracked they need to be sent to the candidate through Jazz. When you clone and repost jobs to keep them at the top of job boards it counts as a separate job and that messes up reporting data.

53% of reviewers feel negative about Reporting, stating that the platform’s reporting tools are basic and lack advanced analytics or customization. Users report challenges in pulling actionable data, difficulties with tracking sources, and inconsistencies in dashboard statistics. Reviewers indicate that custom reporting is hard to configure, templates are limited, and bulk uploads often skew results. They find the reporting functions complicated and impractical for scaling or detailed analysis, making it hard to gain insights into recruitment metrics and performance.

Calendar and document syncing issues

57% of reviewers feel negative about Calendar and Document Management, reporting frequent problems with syncing calendars, especially with Outlook and Office365. Users indicate that document uploads can be unreliable, with errors and glitches causing delays in processing offers and tasks. Reviewers mention difficulties previewing documents, navigating the interface, and managing tasks assigned by HR. They find that bugs, lack of integration, and tedious updates make managing schedules and documents frustrating, impacting their ability to efficiently coordinate recruitment activities and candidate communications.

Comprehensive applicant tracking tools

Director of Operations

I have been able to find candidates through job boards that integrate with the system and have been able to track all of the necessary information one place all the way through the hiring process.

System Specialist

It allows for easy tracking of all applicant data, including resumes, cover letters, and interview notes, which can be shared among hiring managers and team members.

92% of reviewers feel positive about Applicant Tracking, indicating that the system enables them to monitor candidates from application to hire in a centralized platform. Reviewers appreciate the ability to share applicant data, manage resumes and interview notes, and customize workflows to fit their organization. Users find keyword searching and bulk actions helpful for handling large volumes of applicants. They value seamless integration with job boards and collaborative features that allow HR teams and hiring managers to track progress and feedback efficiently throughout the recruitment process.

Streamlined hiring workflow

Writer & Designer

We use Jazz to facilitate the hiring process for all our job postings, and it has made the life of our HR team so much easier.

94% of reviewers feel positive about the Hiring Process, stating that the software centralizes all stages from job posting to onboarding in one accessible system. Reviewers indicate that customizable pipelines, collaborative tools, and candidate profile management simplify recruitment. Users report that the platform reduces reliance on spreadsheets and folders, speeds up hiring, and improves communication with candidates. They find that automation and visibility for all team members help fill roles efficiently and maintain high-quality applicant standards, making the process more effective for recruiters and HR teams.

Intuitive and user-friendly interface

91% of reviewers feel positive about Ease of Use, describing the software as intuitive, simple to navigate, and quick to learn. Users say the clean interface, logical layout, and familiar controls make onboarding easy for both technical and non-technical staff. Reviewers appreciate the brief learning curve, straightforward dashboards, and accessible features that allow them to manage tasks without confusion. They mention that the platform’s design helps streamline daily operations and enables users in different locations to adapt quickly, making it suitable for organizations of varying sizes.

Request to cancel → reply to a scripted email → choose between full cancel or a $19/month hibernation upsell → confirm you accept their data deletion policy, or your account “remains open” by default.

Default is continued billing. If you miss a step or don’t respond again, the account just stays open and you keep getting charged.

My low rating is entirely about their cancellation process, which feels unnecessarily difficult and very one-sided in favor of JazzHR.

Owner

My emails have been screened and my customer service rep who originally assisted me with my account has since gone MIA when I filed a complaint.

The service didn't improve, and the pricing more than doubled. And then they hit you in the face with extra fees to cancel and fees to keep your data.

Human Resource Manager

With the exception of not having the ability to put a job on hold and still view the candidates internally without looking each candidate up individually, the program is easy to follow and keeps everyone on track.

Recruiter

It has all the functions I need as a human resources recruiter.

I am trying to hire for my business and pay a price then get blocked on all the boards and they refuse to help, refuse to give me my money back and even though I am on month to month contract they took my money AGAIN!

Billing terms favor JazzHR, not the customer.

HR Executive

It quietly handled the everyday stuff without making me click a million times or lose my mind over tiny details.

Everything has to go through a representative via email.

VP of HR

Have used in recruiting new talent and managing the pool of applicants.

The report function is not as easy to use, find, etc.

Team Lead

JazzHR is primarily an ATS and does not offer the full suite of human resources information system (HRIS) functionalities

Talent Acquisition

It was a good experience, it was user friendly and easy to use and adapt to, easy to use as an admin as well and add templates.

I felt like there was always something missing, especially when I needed the report a certain way.

Over time, the product got worse and the price went up. And no additional features were added.

Also, I did find the payroll side of things a little clunky.

I cancelled my billing cycle, however I'm still being billed.

Takes a bit to learn the system, not readily intuitive.

I don't have access to any of their services and I'm still being charged.

Consultant

So when we speak with a candidate we are interested in, we can easily send them an assessment just by pushing a button, and the results will also be right there in the candidate file.  

Director

We got hacked and got charged $5,000 in fake job posting.

JazzHR said it was our fault their security wasn't strong enough for the hacking.

JazzHR is a powerful and user-friendly ATS that simplifies the recruitment process.

JazzHR has been a great tool for recruiting and hiring.

Talent Acquisition Manager

It also seamlessly connects to multiple job boards, and allows for postings to go out everywhere.  

reporting, the offer letter tokens can not be changed so you have to substitute tokens that are not titled correctly.

Manager Talent Acquisition

Several months later, a new feature was rolled out to enhanse the experience.  

Great layout, great at tracking communications.

Took over one month to get a response about our hacking.

Associate Director

When I started in 2020, it was a great price.

Talent Coordinator

The prices compared to other platforms is a little steep.

There is a lot of information to take in when setting up JazzHR, but they provide tremendous training over the phone and through their tutorials and library.   

Office Manager

My experience began very good, then after a few months, all i was getting was applicants from other countries

Director of HR / Admin

Jazz is made for companies like ours, with our office manager scheduling interviews for multiple sites, she can easily push candidate's interview schedules directly to the manager's schedule in outlook.

Its user-friendly interface, robust applicant tracking system, and seamless integration with job boards and social media platforms make it a top choice for businesses of all sizes.

Technical Recruiter 

The tool is very helpful for a full desk recruiter as they can use its job integrations, ability to report, go over resumes and conduct background checks as well.

The platform's integration with various job boards and its resume parsing capabilities saved us time and allowed us to reach a wider pool of qualified candidates. Although there were some areas for improvement, JazzHR provided a solid foundation for our hiring needs and helped us effectively manage our talent acquisition efforts.

HR Manager

Very user-friendly, which made using it even better.

No more account managers for your account.

JazzHR did not provide any added benefit in my recruiting efforts - all potential candidates came via Indeed, which is a lot less expensive.

They also have one click posting to dozens of different free and paid job boards.

Pricing

Hiring Process

Reporting

User Interface

Email Communication

Ease of Use

Customer Support

Candidate Communication

Small Business

Freelancers

Mid-size Business

Large Enterprises

Employ

Paylocity

One unified platform for HR, Finance, and IT. Connect people, processes, and data. Automate tasks and drive business growth. 

Rippling

Rippling is a cloud-based workforce management system that helps businesses manage operations across HR, finance, and IT.

BambooHR centralizes employee, payroll, time, and benefits data in one platform, ensuring accurate, secure, and coordinated information for peace of mind.

ELMO Learning Management assists HR teams with managing organisational learning and development initiatives. With access to an extensive range of online courses in which organisations can create, customise and repurpose eLearning courses to meet business objectives.

JazzHR vs ELMO Software Comparison (2026)

JazzHR

ELMO Software

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives