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PeopleKeep
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Flexible and personalized HRA benefits, simplified.
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PeopleKeep - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
PeopleKeep overview
What is PeopleKeep?
PeopleKeep by Remodel Health is a cloud-based benefits administration platform that helps small and midsize businesses offer health benefits through health reimbursement arrangements (HRAs), including QSEHRA and ICHRA. Instead of managing a traditional group health plan, employers define a monthly allowance and reimburse employees tax-free for qualified individual health insurance premiums and medical expenses.
The platform centralizes HRA plan design, employee onboarding, documentation review, reimbursement tracking, and compliance management in one secure dashboard. Employers can customize eligibility rules, set different allowance amounts by employee class under an ICHRA, and automate recurring reimbursements to reduce manual work. Employees submit expenses through an intuitive self-service portal where documentation is securely stored and reviewed for eligibility prior to approval.
PeopleKeep supports end-to-end HRA administration by generating required plan documents and notices, maintaining compliance workflows, and providing real-time allowance tracking and reporting tools. Employers can access reimbursement reports to coordinate payroll processing while maintaining predictable monthly benefit budgets.
Designed for distributed and multi-state teams, the platform enables employees to select individual coverage that fits their location and personal needs. PeopleKeep reduces administrative overhead by automating regulatory requirements and minimizing paperwork, making it easier to scale benefits as organizations grow.
Security is built into the platform through encrypted data storage, secure user authentication, and role-based access controls that limit visibility to authorized users. With dedicated customer support and implementation guidance, PeopleKeep combines configurable software with personalized assistance, helping organizations confidently deploy compliant and scalable health benefits without the complexity of group insurance.
Key benefits of using PeopleKeep
Through a centralized dashboard, employers can configure plan details, define eligibility requirements, establish employee classes for ICHRA, and automate reimbursement workflows. The system generates required compliance documents and employee notices, helping organizations maintain regulatory confidence while reducing administrative burden. Real-time allowance tracking and reporting provide visibility into benefit usage and budget management, while reimbursement reports streamline coordination with payroll systems.
Employees access a secure self-service portal to submit expenses and upload documentation for review. Once approved, reimbursements are tracked within the platform to ensure accuracy and transparency. The structure supports distributed and multi-state teams by allowing employees to choose coverage that aligns with their geographic location and healthcare needs.
Built with security as a priority, PeopleKeep uses encrypted data handling, secure authentication protocols, and role-based permissions to protect sensitive information. As a fully cloud-based solution, it provides convenient access for administrators and employees from any location.
In addition to its software capabilities, PeopleKeep provides hands-on customer support and implementation guidance to help organizations select the right HRA, configure their benefit, and manage ongoing administration. The result is a scalable, compliant, and user-friendly platform that modernizes health benefits while keeping employers in control of cost and complexity.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Employee Administration
Receipt Management
Concept and Process
Bugs and Issues
Reimbursement Process
User Interface
PeopleKeep’s user interface
PeopleKeep pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.5
Ease of use
4.5
Customer support
4.4
Reviews sentiment
What do users say about PeopleKeep?
Major Failure!
Select to learn more
Who uses PeopleKeep?
Based on 89 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
PeopleKeep's key features
Most critical features, based on insights from PeopleKeep users:
All PeopleKeep features
Features rating:
PeopleKeep alternatives
PeopleKeep pricing
Pricing plans
Pricing details:
User opinions about PeopleKeep price and value
Value for money rating:
To see what individual users think of PeopleKeep's price and value, check out the review snippets below.
Corinne C.
Office Manager
Simon H.
Investment Consultant
PeopleKeep customer support
What do users say about PeopleKeep customer support?
Customer support rating:
We analyzed 30 verified user reviews to identify positive and negative aspects of PeopleKeep customer support.
Widespread user sentiment highlights fast, responsive, and helpful customer support that resolves issues quickly.
A significant portion of users praise the support team's professionalism, friendliness, and clear communication.
Certain users report difficulty reaching support by phone or email, citing poor communication and lack of follow-up.
Support options
Training options
To see what individual users say about PeopleKeep's customer support, check out the review snippets below.
“The customer support team will always get back to you in less than 24 hours (my experience has usually been no more than 2 hours).”
Jenny G.
Client Partnership Director
“There was one confusion over whether something was covered, but customer support was extremely helpful in clarifying and followed up with me to make sure everything was all set.”

Alicia M.
Manager
“Can't get them to pick up the phone and they won't call you back if you request it via email, they redirect you to their portal in an attempt to discourage direct communication.”
Dave W.
Buyer
PeopleKeep FAQs
PeopleKeep has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What languages does PeopleKeep support?
PeopleKeep supports the following languages:
English
Q. Does PeopleKeep offer an API?
No, PeopleKeep does not have an API available.
Q. What level of support does PeopleKeep offer?
PeopleKeep offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum




