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Paylocity Logo

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The most complete platform for the modern workforce.

(5)

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Paylocity Pricing, Features, Reviews and Alternatives

Paylocity product overview

What is Paylocity?

Key benefits of using Paylocity

Simplify your work, amplify your impact. Your workforce is evolving quickly, and it's important to understand their changing needs. Paylocity's modern HR and payroll solution is designed with your employees in mind, so your teams can easily access and navigate the platform, whether on desktop or in the mobile app. And with more active users, the more data your HR team has to create custom reports, dig into trends, and make more informed business decisions – it’s a win-win.


-- Drive Better Business Outcomes with Paylocity --

Achieve Operational Efficiency: Reduce time spent on administrative tasks and return your focus to the strategic initiatives that will propel your business forward.
Optimize Business Costs: Empower employees to collaborate more efficiently, keeping them engaged and boosting productivity at all levels of your organization.
Ensure Compliance: Visualize and assess your organization's compliance data completeness and readiness to minimize business risk.
Build Culture: Create an engaging company culture with employee experience-oriented tools that foster connection, collaboration, and belonging.
Attract Talent: Accelerate recruiting with extended reach, convenient communication with top candidates, and opportunities to highlight your company's uniqueness.
Reduce Turnover: Make your organization a truly great place to work by investing in your workforce. Keep star talent on the path to success with continuous learning opportunities.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
Knowledge Base
FAQs/Forum

Training options

Videos
Webinars
In Person
Documentation
Live Online

Paylocity features

Functionality

4.2

/5

884

Total features

206

17 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third-Party Integrations
Self Service Portal
Alerts/Notifications
API
Reporting & Statistics
Customizable Reports

Functionality contenders

Paylocity users reviews

Overall Rating

4.3

/5

884

Positive reviews

86

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.06/10
Rating distribution

5

4

3

2

1

472

285

82

26

19

Pros
It was nice that there were PPP reports created to help with the application as well as the forgiveness. They were very helpful while going through those processes.
I like that there are a variety of solutions to help with all of our HR processes. The system is user friendly and common sensical.
Our of the 4 payroll companies that we have used over the last 10 yrs, Paylocity is my favorite. The program is the easiest to use and the employees like it the best.
Cons
If it weren't a hassle to switch systems, I would switch in a heartbeat. This is a terrible platform and I am unimpressed with the company as a whole.
It is hard to give negative feedback about a product that does more than one can fully comprehend. The report writer can be tricky if you are not familiar with how to use it.
The interface is terrible and they are making changes all the time. I have a rotating door of "account managers" and never get ahold of the same person twice.

Overall rating contenders

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Felicia T.

Editorial Director

Media Production, 1-10 employees

Review source

Overall Rating

Paylocity is Easy to Use for Employees

Reviewed 2 years ago

Transcript

Felicia: Hi, I'm Felicia. And I work as part of a behavioral health team. I give Paylocity five out of...

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Michael G.

Senior Content Manager

Insurance, 51-200 employees

Review source

Overall Rating

Very Modern Payroll App

Reviewed 3 years ago

Transcript

Michael G.: Hi, my name is Mike. I'm a senior content manager. I would give Paylocity three out of five...

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Patrice G.

Computer Software, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Easy for End Users to navigate and depend on

Reviewed a year ago

The overall experience for the end user is an easy product to use, with the ability to keep up with your employee benefits and payroll all in one place.

Pros

The home screen Dashboard is one of the best features of Paylocity. So many other programs make you dive through multiple menu levels, and Paylocity's overall design makes it easy for non-technical users.

Cons

Reporting didn't appear to be the easiest process. Generating a report took templates to be designed.

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Katrina V.

Hospital & Health Care, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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All HR processes can be automated using Paylocity

Reviewed a year ago

One-stop payroll processing for maximum convenience. It files payroll taxes and does the math automatically. It's also a great tool for getting new hires up and running. Because of how easily it can be done now, no special training is required.

Pros

Excellent service is provided to customers. Every time I've had to contact customer support, I've been blown away with the kind of service I've received. I've never had to wait more than a minute to get an answer to a query I've had.

Cons

There isn't anything about Paylocity that bothers me. Everything is explained clearly and in terms that a newbie can grasp. Those links to assistance are a big help. Additionally, navigating the menus and links is simple. Simple and obvious in its construction.

TB
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Teresa B.

Automotive, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Paylocity last and easy to use

Reviewed a month ago

I had a great experience being able to have my time clock on my phone. Being able to view my check stubs, and request days off on my phone fast and easy.

Pros

Being able to clock in and out on my phone, viewing my check stubs, and viewing my W2's for tax season.

Cons

There was nothing that I did not like about Paylocity.

AC
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Alison C.

Philanthropy, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Persistent Issues/High Turn-Over

Reviewed 6 years ago

Their sales is excellent and they will sell you what they have while telling you they can make anything else work as they started as a "tech company." Be warned however, you never actually get to talk to a "tech person" if you have issues with their system and therefore, nothing ever changes. They also have a lot of turn-over and it appears that they lose their quality representatives to promotions...

Pros

There are a lot of options that you can decide to use with Paylocity and like other reviewers, we were really impressed with the report options and capabilities when we were interviewing payroll companies.

Cons

We were definitely sold on a lot of options that we are necessary for us to run a smooth, effective and correct payroll but many of those have turned out not to be true. I'll describe out top three persistent, unresolved issues. For starters, we have employees the work overnight shifts and the way Paylocity time sheets are set up is that if you work an overnight, all of your hours fall on the day...

MJ
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MELANIE J.

Computer Software, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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User friendly but customer service isn't the best

Reviewed 4 months ago

Overall, Paylocity is a decent HRIS with a good payroll platform. It's easy to use from an employee perspective. Visually appealing, easy to navigate, app is great too. If they could get their customer service handled, I'd be happier.

Pros

User friendly interface, modules can be added as needed, improved "impressions" (employee recognition) pretty easy to run reports (love dynamic reporting), dashboards are easy to read. We mainly use this for payroll and onboarding. Love the fact that you can pretty much customize onboarding packets to your needs. Great for smaller companies (under 500 employees) that do not need a lot of assistance from customer service

Cons

Customer service is lacking. Sometimes takes days for a response from them. They have slightly improved over the years, but it depends on the question. A lot of times you're directed to their online knowledge base which can be outdated or not have the full information to answer your question. Or one person will direct you to another department which will push you off on another. Very frustrating!

Paylocity FAQs

Q. Who are the typical users of Paylocity?

Paylocity has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Paylocity support?

Paylocity supports the following languages:
English


Q. Does Paylocity support mobile devices?

Paylocity supports the following devices:
Android, iPad, iPhone


Q. Does Paylocity offer an API?

Yes, Paylocity has an API available for use.


Q. What other apps does Paylocity integrate with?

Paylocity integrates with the following applications:
Unanet ERP GovCon, Benepass, Sage Intacct, Expensify, Certent Equity Management, Clarity, DailyPay, OneLogin, Okta, Employee Navigator, Altametrics, Greenhouse, Ping Identity


Q. What level of support does Paylocity offer?

Paylocity offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum

Related categories