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Paylocity
The most complete platform for the modern workforce.
(5)
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Typical customers
Platforms supported
Support options
Training options
Functionality
4.2
/5
884
Total features
206
17 categories
Functionality contenders
Overall Rating
4.3
/5
884
Positive reviews
86
%
472
285
82
26
19
Overall rating contenders
Felicia T.
Editorial Director
Media Production, 1-10 employees
Review source
Transcript
Felicia: Hi, I'm Felicia. And I work as part of a behavioral health team. I give Paylocity five out of...
Michael G.
Senior Content Manager
Insurance, 51-200 employees
Review source
Transcript
Michael G.: Hi, my name is Mike. I'm a senior content manager. I would give Paylocity three out of five...
Patrice G.
Computer Software, 51-200 employees
Used monthly for 1-2 years
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The overall experience for the end user is an easy product to use, with the ability to keep up with your employee benefits and payroll all in one place.
The home screen Dashboard is one of the best features of Paylocity. So many other programs make you dive through multiple menu levels, and Paylocity's overall design makes it easy for non-technical users.
Reporting didn't appear to be the easiest process. Generating a report took templates to be designed.
Katrina V.
Hospital & Health Care, 10,001+ employees
Used daily for 1-2 years
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One-stop payroll processing for maximum convenience. It files payroll taxes and does the math automatically. It's also a great tool for getting new hires up and running. Because of how easily it can be done now, no special training is required.
Excellent service is provided to customers. Every time I've had to contact customer support, I've been blown away with the kind of service I've received. I've never had to wait more than a minute to get an answer to a query I've had.
There isn't anything about Paylocity that bothers me. Everything is explained clearly and in terms that a newbie can grasp. Those links to assistance are a big help. Additionally, navigating the menus and links is simple. Simple and obvious in its construction.
Teresa B.
Automotive, 51-200 employees
Used daily for 1-2 years
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I had a great experience being able to have my time clock on my phone. Being able to view my check stubs, and request days off on my phone fast and easy.
Being able to clock in and out on my phone, viewing my check stubs, and viewing my W2's for tax season.
There was nothing that I did not like about Paylocity.
Alison C.
Philanthropy, 51-200 employees
Used daily for 1-2 years
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Their sales is excellent and they will sell you what they have while telling you they can make anything else work as they started as a "tech company." Be warned however, you never actually get to talk to a "tech person" if you have issues with their system and therefore, nothing ever changes. They also have a lot of turn-over and it appears that they lose their quality representatives to promotions...
There are a lot of options that you can decide to use with Paylocity and like other reviewers, we were really impressed with the report options and capabilities when we were interviewing payroll companies.
We were definitely sold on a lot of options that we are necessary for us to run a smooth, effective and correct payroll but many of those have turned out not to be true. I'll describe out top three persistent, unresolved issues. For starters, we have employees the work overnight shifts and the way Paylocity time sheets are set up is that if you work an overnight, all of your hours fall on the day...
MELANIE J.
Computer Software, 501-1,000 employees
Used daily for 2+ years
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Overall, Paylocity is a decent HRIS with a good payroll platform. It's easy to use from an employee perspective. Visually appealing, easy to navigate, app is great too. If they could get their customer service handled, I'd be happier.
User friendly interface, modules can be added as needed, improved "impressions" (employee recognition) pretty easy to run reports (love dynamic reporting), dashboards are easy to read. We mainly use this for payroll and onboarding. Love the fact that you can pretty much customize onboarding packets to your needs. Great for smaller companies (under 500 employees) that do not need a lot of assistance from customer service
Customer service is lacking. Sometimes takes days for a response from them. They have slightly improved over the years, but it depends on the question. A lot of times you're directed to their online knowledge base which can be outdated or not have the full information to answer your question. Or one person will direct you to another department which will push you off on another. Very frustrating!
Paylocity has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Paylocity support?
Paylocity supports the following languages:
English
Q. Does Paylocity support mobile devices?
Paylocity supports the following devices:
Android, iPad, iPhone
Q. Does Paylocity offer an API?
Yes, Paylocity has an API available for use.
Q. What other apps does Paylocity integrate with?
Paylocity integrates with the following applications:
Unanet ERP GovCon, Benepass, Sage Intacct, Expensify, Certent Equity Management, Clarity, DailyPay, OneLogin, Okta, Employee Navigator, Altametrics, Greenhouse, Ping Identity
Q. What level of support does Paylocity offer?
Paylocity offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum