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RUN Powered by ADP vs ADP TotalSource Comparison (2026)

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RUN Powered by ADP

ADP TotalSource

Overview

An intuitive interface makes paying your people easy and fast. In addition, AI-enabled tech streamlines your payroll and HR tasks, and flags time-consuming payroll mistakes before they happen.

ADP TotalSource combines HR technology with dedicated HR support to help businesses manage employee administration, navigate compliance requirements and address workforce challenges with confidence.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

1.5K

1.1K

295

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

4.2

458

234

146

Value for money

Ease of use

Features

Customer support

68%

would recommend this app

Pros

“It offers useful reports for payroll and HR data, and employees can easily access their pay statements, tax forms, and personal information through self‑service.”

Ana C.

Compensation Manager

“In terms of value for money, it provides solid functionality and dependable service for small to mid‑sized businesses, making the cost reasonable when compared to the accuracy, compliance support, and convenience it delivers.”

Ana C.

Compensation Manager

“Because payroll compliance is so critical, ADP typically assigns representatives to help set up tax profiles, employee details, and historical data. While it can take a couple of days to ensure all specific state categories are aligned properly, users generally report feeling well-supported during the initial configuration.”

Derek Z.

Owner

Pros

“Additionally, the reporting capabilities are exceptional, offering detailed, customizable reports that help streamline decision-making and provide valuable insights into business operations.”

Rowie Z.

HR Manager

“It helps me manage all the office requirements for health care and payroll that we need.”

Jeri K.

Office Manager

“The platform delivers a reliable, well-rounded HR solution with simple, dependable payroll processing and strong HR support.”

Elizabeth F.

Office Operations Manager

Cons

“The only Con about using the platform is the bank processing is delayed on holidays so you have to process payroll before your normal processing dates.”

Victoria T.

Owner

“One drawback of RUN Powered by ADP is that some features feel limited unless you upgrade to higher-tier plans, which can increase costs quickly.”

Ajay M.

CEO

“The cost adds up fast when you select add on service, and the payroll pay periods are generally wonky and require multiple step resolution, as opposed to being able to change it on the home page.”

Julie Y.

Medical Billing Specialist

Cons

“This is likely because individual representatives are managing more clients than they should, leading to delays and frustration for users who need immediate assistance.”

Rowie Z.

HR Manager

“The payroll is not very user friendly and difficult to find reports; Too many emails sent that it's difficult to know when there is something to really pay attention to.”

Lynn S.

Practice Administrator

“After some updates last 2 years, on Mondays it didn't work, so need to contact later on as due to time difference I cannot call for at least 5 hours”