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Human Resources Software

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BambooHR logo

BambooHR

4.6
(1.8K)

Personalized HR software for SMBs

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What users say about BambooHR

The software is clean and simple and serves as a great resource for company information, coworker contacts, and a comprehensive company calendar outlining anniversaries, birthdays, and days off.
Some of the updates would cause havoc on the system and delay some of our onboarding.
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Paychex Flex

4.1
(1.2K)

Payroll & HR solutions

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What users say about Paychex Flex

This product was recommended by our CPA who uses it for his own office. That recommendation was good enough for us and it has proven to be an invaluable asset to our business.
I never criticize publicly about an organization but this one was so very unprofessional and even made worse by the outrageous fees they charge.
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Rippling logo

Rippling

4.9
(1.6K)

The #1 Rated Platform for Payroll, Benefits, HR & IT

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What users say about Rippling

We also appreciate that they are always moving forward with additions and improvements. This company is truly innovative and the best option out there today.
Rippling did not file my quarterly taxes and failed to pay federal taxes on payroll for a few staffers. I have been financially penalized by the government.
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bob logo

bob

4.5
(56)

A modern HR platform for modern business

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What users say about bob

Bob makes me help to solve queries in seconds and the responding team is amazing they have solutions for almost everything that the HR department can do and solve for you.
We had slight trouble in the beginning with the calendar view and it not working in the way we have previously been used too.
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Deel logo

Deel

3.6
(14)

Payroll and compliance built for the worldwide workforce.

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What users say about Deel

Signing up was a pleasure, the pitch sounded perfect, the idea itself is overdue and the promises that were made gave me confidence that this was the best possible solution.
Worst payroll/hr company ever. They won't even contact the unemployment office for me to answer the questionnaire for my unemployment claim.
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Paylocity logo

Paylocity

4.3
(659)

Paylocity is a web based payroll and HR solution for medium-

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What users say about Paylocity

It was nice that there were PPP reports created to help with the application as well as the forgiveness. They were very helpful while going through those processes.
If it weren't a hassle to switch systems, I would switch in a heartbeat. This is a terrible platform and I am unimpressed with the company as a whole.
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monday.com logo

monday.com

4.6
(2.6K)

Project Management Made Easy

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What users say about monday.com

The best feature of monday.com is its ability to help you integrate your tasks into your calendar. The easy to use tool allows you to efficiently manage projects and meet deadlines.
The software spam your inbox with many unwanted mails. Unable to track project goals easily.
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Bambee logo

Bambee

4.8
(28)

Bambee services businesses with less than 500 employees.

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What users say about Bambee

The main thing that I love about Bambee is speaking to my HR rep, Diana. She is great, responsive, professional, and so much more.
The most difficult for most businesses is conflict solving in a small organization when a key employee does not meet the bar in prime areas.
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GoCo logo

GoCo

4.7
(48)

HR, benefits & payroll management for SMBs

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What users say about GoCo

I love that it integrates with our ATS (Jazz HR) so flowing hired over is super easy. Our employees have a lot of documents to sign upon hire and having it all done electronically makes life so easy.
We've not come across anything we're unhappy with so far.
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Sapling logo

Sapling

4.7
(241)

People Operations Platform

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What users say about Sapling

I love that the tool integrates seamlessly with Greenhouse and WorkforceNow, that it's easy to use, that it's visually appealing and customizable.
I accidentally had a refresh happen and lost a handful of data previously entered. I don't know if that is for security purposes, but it was annoying to have to re-enter everything.
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Eddy logo

Eddy

4.6
(38)

Cloud-based HR management solution

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What users say about Eddy

I love that it works extremely well and truly supports my business. I love that I can define my process and that the software doesn’t force me into a box by defining my process for me.
I feel the software should have access to review paystubs and pay info. Having a separate website is a hassle and inconvenient.
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HR Hero logo

HR Hero

4.3
(40)

Simplified compliance and workflow solutions

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What users say about HR Hero

I love using HR Hero for day to day resources such as templates, best practices and state compliance. It is so useful for comparing industry standards, business language and etiquette.
Sometimes I feel it can be difficult to find sample policies or other items when doing a overall search.
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WorkTango logo

WorkTango

5.0
(43)

Employee voice & survey platform to gain actionable insights

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What users say about WorkTango

This is our first time doing an engagement survey and not only were they great on the technical/platform side, but they've provided valuable advice and outstanding customer support.
Some improvements needed in the user interface - difficult to move around in the conversations section.
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Atlas logo

Atlas

(0)

Human resource, payroll and onboarding management platform

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Atlas is a SaaS platform that allows companies of all sizes, and in all industries to be able to hire talent outside of their country. It offers data analytics and insights to help businesses manage employees.

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Connecteam logo

Connecteam

4.8
(174)

Enhance employee management with the only all-in-one app

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What users say about Connecteam

They are also willing to listen to ideas that would make this software better. They have been improving this app dramatically and I thank them for their continued effort in doing so.
My only complaint as of right now is the reliability of the GPS coordinates, which is something I was just told will no longer be a problem with the new update that's soon to release.
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HRdirect Smart Apps logo

HRdirect Smart Apps

4.3
(6)

Don't Let Five-Star Candidates Slip Away

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The Applicant Tracking web-based app lets you easily track, organize and rate job candidates for faster, more efficient hiring of qualified candidates.

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Reward Gateway logo

Reward Gateway

4.8
(23)

Employee engagement and recognition platform for enterprises

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What users say about Reward Gateway

I am super happy with Reward Gateway, can't say enough great things about the service, the platform, and the product.
The reporting is a bit hit and miss, the data is there the reports just don't run sometimes.
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Remote logo

Remote

4.3
(9)

Global Payroll, Benefits, Taxes, Compliance, & HR Management

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With legal and HR experts in every country, Remote offers an easy-to-use solution for your global team. Whether you want to establish a new branch or employ a single person in a different country, Remote's global employment solutions have you covered.

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HR Acuity logo

HR Acuity

4.3
(30)

The total employee relations risk mitigation solution.

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What users say about HR Acuity

I appreciate that the integration was fairly easily accomplished, the customer service is fantastic and the HR Acuity Round Table discussions are extremely relevant and informational.
This results in reports appearing unprofessional. I have also noticed that updates made within the issue dialogue box do not always appear on the summary reports, which is very frustrating.
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Papaya Global logo

Papaya Global

4.3
(12)

Discover the Smartest Global People & Payroll Platform

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What users say about Papaya Global

Firstly I love the customer service and how quickly they respond. I also love the ease of the platform.
It's just really painful when I check invoices since I go over each item, and there is usually a mistake the employer or Papaya made.
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Corestream logo

Corestream

(0)

Benefits Without the Burden

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Corestream allows employees to seamlessly access unlimited voluntary benefits through SSO. Through closed-loop administration, sponsors are able to consolidate all their deductions into a single payroll slot, deal only with one vendor, and pay one bill. Corestream has a SOC 2 Type 2 attestation.

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Leapsome logo

Leapsome

4.6
(22)

Performance Management & Personalised Learning Platform

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What users say about Leapsome

Super easy to use software, that was easily adapted by all employees. Definitely helped the overall company morale in sharing positive feedback and praise for one another.
The flows are not optimised, UI is ugly, it seems that Leapsome itself doesn't use this app or these "improvements" are too low in their priorities list.
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ChartHop logo

ChartHop

4.7
(62)

ChartHop - People Analytics, Visualized

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What users say about ChartHop

Overall pretty good, the pros definitely outweigh the cons and I think the ease of use is pretty good.
One time I accidentally hit the back button in my browser and lost all of my progress. Now I write everything in a google doc and paste it into ChartHop when I'm done.
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PeopleSpheres logo

PeopleSpheres

5.0
(5)

The People Platform built to deliver HR your way

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With PeopleSpheres, you have the freedom to compose your own solution by selecting and Smart-Connecting any best-in-class HR system to our platform. Our solution delivers an unmatched, unified employee experience across all of your most-trusted HR tools.

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SentricHR logo

SentricHR

4.3
(165)

Intuitive HR & Payroll software

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What users say about SentricHR

SENSITIVE CONTENT] were awesome during the implementation period. They went the extra mile to ensure we were up and ready by our desired deadline.
I think that sometimes questions or requests are lost in translation when it comes to email. There have been times when what I have attempted to communicate has not being interpreted correctly.
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Here's what we'll cover:

Buyers Guide

Human Resources

Human resource (HR) management is the process of managing employees throughout their tenure at a company, from their hiring to their exit. HR management includes several functions such as employee hiring, training, compliance management, and payroll management.

Because there are so many functions that make up HR management, manual approaches (such as using spreadsheets and paper documents) are inefficient and prone to error. Software can automate various HR functions and make them easier for HR personnel. In addition, it provides an organized database of employee information that can be quickly accessed by your team.

HR software stores employee information and documents in a central repository, giving HR teams instant access to employee-related information, reports, and documents. The tool helps them manage hiring processes, such as job posting and interviews, store documents, remit employee payroll, and track appraisals. It’s ultimate goal is efficient and smooth HR operations.

To help you select the right HR software, we’ve created this buyer’s guide with all the necessary information about purchasing a solution. Here’s what we’ll cover:

What is human resources software?

Human resources software is designed to help users manage employee information across different stages of an employee’s tenure, such as hiring, development, progression, and exit.

The software captures employee data and stores important documents (such as offer letters and W2 forms). This provides managers, payroll administrators, and auditors instant access to the information as needed.

This type of software also helps users manage different HR functions such as recruiting, onboarding, benefits and payroll management, performance management, compliance reporting and analytics, as well as time and attendance tracking.

What are the types of human resources software?

The first step to selecting the right HR solution for your business is to understand the different types of HR solutions that are available. According to our research, there are three main types:

  • Core HR solutions: These solutions automate administrative HR tasks such as creating employee records, tracking benefits, and managing payroll. Investing in a core HR solution is the first step in digitizing your HR operations. Therefore, businesses that currently don’t use an HR solution should consider this option.

  • Workforce management solutions: In addition to maintaining employee records, these solutions let you schedule meetings and manage time-off requests. Businesses that need to better manage their expanding workforce should consider these solutions.

  • Strategic HR solutions: These solutions assist you in hiring candidates, training them, and carrying out performance appraisals. Key features of this software include applicant tracking, performance management, and learning management. Businesses that need to specifically improve their hiring and talent-grooming practices should invest in this.

Key question to ask your vendor before you buy: What types of HR solutions do you offer, and which would best fit my business requirements?

What are the deployment options for human resources software?

After learning about the types of solutions, the next step is to understand the deployment options. There are the two options for HR software:

  • Cloud-based deployment: These solutions are hosted by the vendor on its own servers or third-party servers and accessed via a web browser or mobile app. Cloud solutions have subscription pricing on a per user per month or flat rate per month basis. These suit small and midsize businesses as well as businesses with a “bring your own device (BYOD) policy, where employees can log in from their own devices such as mobile phones and laptops.

  • On-premise deployment: On-premise systems are hosted on a company’s own servers, requiring you to purchase and manage servers as well as network devices. These solutions have a one-time per user license cost and may charge extra for software updates. Businesses that have an existing on-premise infrastructure (such as an on-premise CRM or business phone system) or need to store data locally for security and compliance reasons (such as financial services) should invest in these systems.

GetApp.com recommends cloud-based systems for small and midsize businesses because the vendor manages all the technical aspects such as server maintenance and upkeep. For on-premise solutions, you need to hire IT professionals. Cloud solutions are also easier to scale up as you grow, and they allow you to increase/decrease your data storage and processing capacity when required.

Key question to ask your vendor before you buy: Taking into account the additional costs, such as training and migration, what is the annual total cost of ownership (TCO) of the cloud-based/on-premise system you offer?

What are some common features of human resources software?

For the long-term success of your HR solution, you need to ensure that it includes all the vital features. It’s also essential to categorize features as “essential” or “optional” so that you get a high return on investment, both in the short and long term.

Based on our research, here is a list of the common features of HR software:

Employee profiles: Manage employee information, such as designation, team, and reporting manager, in their profiles. This way, it’s available in one place for HR functions such as benefits, payroll administration, and succession planning.

Employee profile in ADP Workforce Now

An employee profile in ADP Workforce Now

Employee database: Store and manage employee data and documents such as employee codes, resumes, I-9, and W-2 forms. Perform keyword-based searches to find and access the information you need.

Employee database in UltiPro

Creating an employee database in UltiPro

Reporting: Create reports on employee data such as performance ratings, years of experience, and attendance. Some solutions also provide compliance reports, such as on wages and hours, which help you comply with state and federal regulations.

Auditable database for compliance assessment in Quickbase

Auditable database for compliance assessment in Quickbase (Source)

Self-service portal: Provide employees a secure portal where they can access important information such as their PTO balance and pay slips.

Self-service portal in Cezanne HR

Self-service portal in Cezanne HR

Payroll management: Calculate payroll using the terms of employment (such as hourly pay, bonuses, and overtime) and then remit salaries to employee accounts. The feature takes into account hourly wages and overtime pay, helping you comply with state and federal labor laws.

Payroll management in Zenefits

Payroll management in Zenefits

Benefits administration: Manage employee data related to benefits such as health insurance, housing allowances, retirement benefits, and 401(k).

Managing health insurance benefits in UltiPro

Managing health insurance benefits in UltiPro

Time and attendance: Monitor the clock-in time, clock-out time, and attendance records of your employees. Calculate the payroll of employees who have hourly wages and include overtime pay, so that your business is compliant with labor laws.

Time and attendance in People HR

Attendance reports in People HR

Applicant tracking: Maintain candidate records and track applicants across the different stages of the recruitment process such as candidate screening, interviews, and background verification.

Candidate tracking in Keka

Candidate tracking in Keka (Source)

Key questions to ask your vendor before you buy: Do you offer a product plan that includes all the features I need? What is the total cost of ownership (TCO) of this plan?

What are my options for advanced human resources software configuration?

In addition to the common features discussed above, there are some features that you may find useful based on your specific HR needs. While these features may not be relevant to your business now, it is good to understand them so that you can decide whether or not to add them to your HR solution in the future.

Onboarding: Manage documentation and other compliance requirements when inducting a candidate into your company. Some products offer e-signature functionality, which lets employees digitally sign compliance documents.

Performance management: Allow managers to conduct performance appraisals of their team members. Record employees’ historical performance data so that managers can track improvements in performance.

Compensation management: Track and manage all the components of an employee’s compensation such as payroll, bonus, and benefits.

Succession planning: Identify candidates for promotion based on predefined criteria such as their performance ratings and tenure.

Employee scheduling: Manage employee schedules based on different criteria such as overtime and employee absence.

Key question to ask your vendor before you buy: Apart from the common features, which other features in your product can be useful to my business?

What are some important human resources software integrations?

Your HR solution should also be able to integrate with other software you use. Integrations automate data transfer between various applications, eliminating the need for manual data transfer. In this section, we list the important integrations that will enhance your HR solution.

Accounting software integration: Sync accounting entries to reflect employee salaries and payments to the benefits programs.

Payroll software integration: Transfer employee details, such as name and address, which are required to remit payroll to their accounts.

Document management software integration: Store HR documents in a document management solution such as Google Drive, Box, and Dropbox.

Tax software integration: Manage income declaration (W-2) and federal tax filing using a tax management service such as TurboTax, Avalara, and TaxJar.

Time and attendance software integration: Sync the time and attendance records of employees with the HR system to calculate wages and overtime payments.

Key question to ask your vendor before you buy: Does your product offer an open API to integrate the HR solution with the applications used in my business?

The ability to interpret text-based instructions and make data-driven decisions means that artificial intelligence (AI) and chatbots have the potential to be of immense value for your HR functions. To reap these benefits, you need to be aware of these technologies and ensure that the vendor you select is building features to incorporate the trends.

In this section, we’ll describe in detail each trend and its impact on the HR software market.

  • AI to eliminate unconscious bias in hiring: Recently, companies are being called out for biased recruiting, which excludes people of color, women, the differently abled, and even people who aren't from the same alma mater. One fix is to use AI to make data-driven decisions based on skills, capabilities, and experience instead of gender or ethnicity. However, AI-based recruiting has received backlash for learning unconscious bias and eliminating diverse candidates from consideration. We expect vendors to address this issue and comply with anti-discrimination laws so that AI recruiting can be an HR software offering by 2023.

  • Chatbots to power employee self-service: The adoption of chatbots among small businesses is on the rise, and it is being added to HR solutions. A chatbot can make self-service more effective as it provides quick answers to employees’ basic queries. We expect chatbot-based employee self-service to be a core HR software feature by 2022.

Key question to ask your vendor before you buy: Are you planning to implement AI-based hiring and chatbot-based employee self-service in your offering?


Research methodology

We referenced the following documents while creating this guide:

Note: The applications selected in this article are examples to show a feature in context, and are not intended as endorsements or recommendations, obtained from sources believed to be reliable at the time of publication.

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