Spidergap 360 Feedback vs Matter

SurveyMonkey

Kudos

Nectar

Primalogik

XM for Employee Experience

TINYpulse

Compare Spidergap 360 Feedback and Matter based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

SurveyMonkey is an AI-based survey platform designed to help teams collect actionable feedback. The platform offers expert templates for various use cases including customer satisfaction, employee engagement, and event feedback. Organizations can distribute surveys to targeted audiences, analyze results with AI-based insights, and integrate with various business tools for streamlined workflows.

Qualtrics EmployeeXM is an employee engagement platform designed to identify key drivers for worker productivity, engagement, and experience. The solution uses AI text analysis and predictive intelligence to develop actionable insights from employee interviews, performance reviews, and surveys.

Primalogik is a cloud-based performance management software that simplifies reviews, goal setting, 360 feedback & surveys. It also helps boost employee engagement, optimize performance, and more.

Simple, actionable 360° Feedback.  Use Spidergap out-of-the-box and start collecting feedback in minutes or customize the 360˚ Feedback process entirely to fit your needs. Spidergap is ISO-certified and GDPR-compliant, dedicated to global data security.  No contracts or commitments, use as needed.

360 Degree Feedback

Activity Dashboard

Alerts/Notifications

Anonymous Feedback

Appraisal History

Assessment Management

Benchmarking

Competency Management

Continuous Feedback

Customizable Branding

Customizable Forms

Customizable Questions

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Email Reminders

Employee Database

Employee Management

Employee Onboarding

Employee Portal

Employee Profiles

Feedback Management

Goal Setting/Tracking

HR Management

Individual Development Plans

Learning & Development

Performance Management

Performance Review Management

Progress Tracking

Pulse Surveys

Question Library

Rater Selection

Ratings/Reviews

Real-Time Analytics

Real-Time Data

Real-Time Reporting

Reminders

Reporting/Analytics

Self Assessment

Self Service Portal

Skills Assessment

Survey/Poll Management

Surveys & Feedback

Talent Management

Template Management

Third-Party Integrations

Training Management

Spidergap 360 Feedback

Android

Linux

Web-based

Windows

iPad

iPhone

Human Resource Development

Their customer service is very good; great after sales care and they will often be able to take care of things like minor customizations on their end if you ask for it.

Director

Love the system, the outputs and the excellent, responsive  support from the Spidergap Team.

VP, Design

The way the software visualizes feedback can be terribly misleading.

Managing Director

Clear, well set out and meaningful with good links to the requirements.

Accountant

Support is very responsive and friendly and always able to help.

HR Advisor

We have used Spidergap as part of our Senior Leadership development. The tool is great as it provides easy to understand information and actionable development plans.

Self-employed 

It is easy to use and highly adaptable - so I tailor it exactly to my clients needs. There are lots of resources for learing how to use the features, and also very responsive custmer care team.

Very easy to use and effective tool - Outstanding support.

Human Resources Business Partner

They also have attentive and supportive customer service that ensures your success in implementing this tool.

Partner Services Specialist

The tool performs great both on small samples and on large worldwide groups. Compared with some of the other tools out there, I highly doubt you can get better value for your money.

President

Setting up the questionnaire was intuitive and the Customer Service was exceptional. The reports are user-friendly and my client was very pleased with the results.

Training Assistant

Spidergap was implemented as part of our programmes, both the students and the teachers found it very useful and easy to read.

Learning & Development Manager

Struggling to find fault - am so used to glitches/issues/poor customer service - not here.

Learning & Development Regional Manager

Traditional 360 tools cannot be tailored and do not provide a great fit for this demographic, as well as being costly. We found Spidergap filled our needs perfectly.

Secretary Treasurer

We were having some issues and conflicts, by doing this survey across the board we were able to identify areas with needed reassessing and change.

Engineering manager

Adding the emails one by one is troublesome and error prone. Maybe some kind of AD integration would be beneficial, not sure if it is possible.

Spidergap 360 Feedback screenshot: Spidergap 360 Feedback reports 

Spidergap 360 Feedback screenshot: Spidergap 360 Feedback Review the impact and demonstrate the return-on-investment

Spidergap 360 Feedback screenshot: Spidergap 360 Feedback Fully customizable questionnaire

Spidergap 360 Feedback screenshot: Spidergap 360 Feedback Spidergap experts to help follow best practices

Spidergap 360 Feedback screenshot: Spidergap 360 Feedback collect feedback

Spidergap 360 Feedback screenshot: Spidergap 360 Feedback Compare the views of people giving feedback

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Kudos is a recognition and rewards platform that offers features including peer recognition, employee rewards, awards and nominations, milestone celebrations, and people analytics. Kudos helps organizations optimize engagement, turnover, and workplace culture.

TINYpulse helps firms of all sizes to collect anonymous employee feedback and create a company culture based upon employee expectations

Nectar unites recognition, rewards, and communication to build measurable culture. Fast to implement and easy to use, it gives leaders insights, celebrates employees, and connects teams—reducing turnover, boosting morale, and creating workplaces people love to stay in.

Employee Recognition, Rewards, and Surveys all in Slack or Microsoft Teams! 💜

✅ Free Plan
✅ Free 14-Day Trial
✅ No Credit Card Required

Action Management

Chat/Messaging

Commenting/Notes

Communication Management

eCards

Employee Recognition

Employee Reward Programs

Engagement Tracking

Gamification

Goal Management

Manager-to-Employee Recognition

Mobile Access

Negative Feedback Management

Nominations

Peer-to-Peer Recognition

Performance Metrics

Recognition Tracking

Rewards Catalog

Rewards Program

Single Sign On

Social Recognition

Visual Analytics

Matter

Community Engagement Intern

Being able to categorize kudos for coworkers, and having a safe space for compliments that can be recognized across the team. The ability to integrate onto Slack is also very accessible.

If you could set it to trigger celebrations when an individual or a department hit an objective that would be amazing.

Program Manager

I love the commitment to creating a company culture of recognition, encouragement, and open communication.

Principal

It's a nice way to create the habit of giving and receiving feedback. Not all feedback you get will be useful, but the ones that are really help.

director

Its nice to see recognition when not everyone is in the same building and working all over.

Content Marketing

It’s nice to get as positive review from colleagues. It’s even better that I can turn my coins into money.

Founder

Integration with slack, ease of use to share your feedback or Kudos, easy to implement it across the team. The team get's the value of it.

Social Media Manager

I love the way it actually helps a team become cohesive and improves teamwork.

Sales Manager

Matter is an all rounded package that we have started to use on a weekly basis. What I most like is the ease of use.

WHS manager

Matter is an easy to manage platform with simple and well designed navigation tools. I recommend Matter for all size enterprise.

Easy to set up and easy to use. On giving feedback the best part is that it's a multi select instead of making me type everything.

I do not feel as though there are features that are missing.

administration

They offer top notch customer service, and treat you like real people should.

Data Analyst

I have good experience with Customer Service so far.

CTO and Co founder

As admin, I have to manually add the user and the invited user has to signup before they can use it. It is biggest pain point for using Matter.

Software Engineering Manager

The main problem I faced is I need to decide and invite advisors. Maybe some inhouse advisors can be added to get feedback outside the organization too.

Product Manager 2

Difficult to get my colleagues onboarded in mass.

Still early days, will need to see if it's a good investment for our type of business needs.

Matter screenshot: Bring employee recognition, rewards, surveys, and celebrations to Slack or Microsoft Teams.

Matter screenshot: Start Feedback Friday! — Automatic, customizable notifications centered around a day where your company is encouraged to give peer-to-peer recognition with kudos and feedback.

Matter screenshot: Celebrate together with Kudos! — Choose from 9 templates or create your own custom kudos to share company values, company jokes, and more.

Matter screenshot: Increase recognition with Rewards! — Add Matter coins to kudos, surveys, and feedback to show extra appreciation. Redeem coins for gift cards, custom company rewards, donations, and more.

Matter screenshot: Never miss a Celebration! — Automatically send birthday and work anniversary messages with/without rewards for everyone to see and celebrate!

Matter screenshot: 10x your response rate with Custom Surveys! — Automate and send surveys in Slack, get real-time feedback, view powerful analytics, and offer rewards.

Gather feedback with Pulse + eNPS Surveys! — Transform your organization into a champion of diversity, e

Matter screenshot: Put Company Values front and center! — Make people feel more connected to the company and each other with customizable kudos templates.

Matter screenshot: Answer culture questions with Analytics! — Analytics gives you recent recognition activity and trends, allowing greater visibility and insights specific to your team.

Spidergap 360 Feedback vs Matter Comparison (2026)

Spidergap 360 Feedback

Matter

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives