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UKG Pro vs Built for Teams Comparison

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Overview

Category Leaders

UKG Pro puts people at the center of your strategy to drive cultures of trust and belonging. From HR and payroll to talent...

Category Leaders

Cloud Based Time-Off Tracking and HR Management software featuring a dynamic Org Chart as well as Timesheets, Applicant Tracking & Onboarding

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

595

5

4

3

2

1

299

194

73

12

17

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.7

608

5

4

3

2

1

462

131

15

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Their report writing is great and they have lots of free classes that will help you with this. The payroll and hr software is easy to navigate and customizable.
The functionality of the system overall - how each module works with each other, and the fact that I can customize it to my needs myself as we change. The ease of use and training are outstanding.
The support team we have now is incredibly responsive to our requests and the functions in UltiPro have improved the quality of our internal processes. When there have been issues with support, etc.

Pros

I like the ease of use of the software, very user friendly, and best of all it has an app that you can use on your phone should you be away from your desktop computer.
I like the ease at which I can view PTO/Vacation. It is great for accounting for my personal schedule.
The customer service is great and the overall value of the software is fantastic.

Cons

It takes months and months of training and practice and making mistake after mistake to figure out the basics of how to build reports.
At our workplace, sometimes the punches are not recorded on the employee station, causing problems with hours because it does not register them.
Dislike having to change my password so frequently.

Cons

I cannot edit time off requests if I make an error. It is also very difficult to view the calendar with so many people on it.
It is a little confusing if you need to change a request.
I would say the only negative of the website is the calendar it is slightly confusing.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review18 days ago

Key features

  • Total features114
  • 360 Degree Feedback
  • 401(k) Tracking
  • API
  • Activity Dashboard
  • Ad hoc Reporting
  • Applicant Tracking
  • Approval Process Control
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Availability Management
  • Background Screening
  • Benchmarking
  • Benefits Dashboard
  • Benefits Management
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Career Development
  • Charting
  • Check Printing
  • Clock In/Out
  • Collaboration Tools
  • Compensation Management
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Direct Deposit
  • Document Management
  • Drag & Drop
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Database
  • Employee Engagement
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Employee Reward Programs
  • Employee Scheduling
  • Employee Self Service
  • FMLA Administration
  • Feedback Management
  • For Accountants
  • For Cloud
  • Goal Management
  • Goal Setting/Tracking
  • HR Management
  • Individual Development Plans
  • Interactive Elements
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Application Management
  • Job Board
  • Job Description Management
  • Job Posting
  • Job Requisition
  • Labor Forecasting
  • Learning & Development
  • Learning Management
  • Leave Policy Management
  • Leave Tracking
  • Mobile Access
  • Multi-Country
  • Multi-State
  • Negative Feedback Management
  • Onboarding
  • Online Benefits Enrollment
  • Org Chart Creation
  • Organizational Charting
  • Orientation Workflow Management
  • Overtime Calculation
  • Payroll Management
  • Payroll Reporting
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Progress Tracking
  • Publishing/Sharing
  • Pulse Surveys
  • Real-Time Data
  • Real-Time Notifications
  • Recruitment Management
  • Reference Checking
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Parsing
  • Resume Search
  • SSL Security
  • Search/Filter
  • Self Service Data Preparation
  • Self Service Portal
  • Self-Service Content Curation
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Assessment
  • Skills Tracking
  • Smart Chart Legend
  • Succession Management
  • Succession Planning
  • Surveys & Feedback
  • Task Management
  • Tax Compliance
  • Templates
  • Third-Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Version Control
  • Visual Analytics
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workflow Management
  • Total features70
  • 360 Degree Feedback
  • 401(k) Tracking
  • API
  • Activity Dashboard
  • Ad hoc Reporting
  • Applicant Tracking
  • Approval Process Control
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Availability Management
  • Background Screening
  • Benchmarking
  • Benefits Dashboard
  • Benefits Management
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Career Development
  • Charting
  • Check Printing
  • Clock In/Out
  • Collaboration Tools
  • Compensation Management
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Direct Deposit
  • Document Management
  • Drag & Drop
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Database
  • Employee Engagement
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Employee Reward Programs
  • Employee Scheduling
  • Employee Self Service
  • FMLA Administration
  • Feedback Management
  • For Accountants
  • For Cloud
  • Goal Management
  • Goal Setting/Tracking
  • HR Management
  • Individual Development Plans
  • Interactive Elements
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Application Management
  • Job Board
  • Job Description Management
  • Job Posting
  • Job Requisition
  • Labor Forecasting
  • Learning & Development
  • Learning Management
  • Leave Policy Management
  • Leave Tracking
  • Mobile Access
  • Multi-Country
  • Multi-State
  • Negative Feedback Management
  • Onboarding
  • Online Benefits Enrollment
  • Org Chart Creation
  • Organizational Charting
  • Orientation Workflow Management
  • Overtime Calculation
  • Payroll Management
  • Payroll Reporting
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Progress Tracking
  • Publishing/Sharing
  • Pulse Surveys
  • Real-Time Data
  • Real-Time Notifications
  • Recruitment Management
  • Reference Checking
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Parsing
  • Resume Search
  • SSL Security
  • Search/Filter
  • Self Service Data Preparation
  • Self Service Portal
  • Self-Service Content Curation
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Assessment
  • Skills Tracking
  • Smart Chart Legend
  • Succession Management
  • Succession Planning
  • Surveys & Feedback
  • Task Management
  • Tax Compliance
  • Templates
  • Third-Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Version Control
  • Visual Analytics
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workflow Management

Integrations

  • Total integrations129
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter/X
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud
  • Total integrations14
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter/X
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud

User reviews that mention these apps

AvatarImg
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Hayley W.

Hospital & Health Care, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

UKG Pro logo

UKG Pro

Great Software, both for Administrators and Users

Reviewed 5 years ago
Pros

This software is very easy to use for users and administrators. It's easy to create schedules for teams.

Cons

There really isn't anything that I didn't like about the software.

AvatarImg
AvatarImg

Margarita P.

Accounting, 501-1,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

UKG Pro logo

UKG Pro

Worked great for candidate tracking

Reviewed 5 days ago
Pros

I really liked the features built in for performance tracking and candidate review during a job search fill. Really made leaving comments and communicated back and forth with HR a breeze.

Cons

Sometimes documents or modules can be difficult to find. Certain links are available but are broken when you go to actually get to the area you need.

AR
AvatarImg

Verified reviewer

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

UKG Pro logo

UKG Pro

Used this for 5 years at a restaurant company. It was a great solution for payroll and for hiring.

Reviewed 6 years ago
Pros

I like that it is a one-stop shop for all things payroll, hiring, onboarding, and tenure. It helps teams to stay organized and on top of things.

Cons

No cons were added to this review

Vendor response

Hi there, thank you for your feedback. We're thrilled to hear you enjoy our unified solution. I hope you have a nice day!

RS
AvatarImg

Rachel S.

Nonprofit Organization Management, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

UKG Pro logo

UKG Pro

Functional but could use updating

Reviewed 4 years ago

Decent

Pros

Easy access to my check stubs, comp/ben documents, and basic user data.

Cons

Workflows are lacking. I am associated in a tangent way with the administration of this product and it would be nice to have "next steps" built in or customizable.

AR
AvatarImg

Verified reviewer

1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

UKG Pro logo

UKG Pro

Ultipro is a clunky software that buries useful information and is difficult to use.

Reviewed 6 years ago
Pros

Ultipro allows HR teams to dump all of their information into one platform. Otherwise, there is pretty much nothing redeemable.

Cons

The information isn't sorted in a way that makes any intuitive sense. The search functionality is truncated so that only exact matches for documents rather than items within them come up. The user experience is that of spending 5-10 minutes trying to find what you're looking for with every visit to this site. Furthermore, coding of time sheets is unnecessarily complicated.

Vendor response

Hi there, we're sorry to hear you are having a less-than-stellar experience with us. We value and appreciate your feedback. I just wanted to let you know I shared your feedback with the team to help us improve. Please reach out if you have any questions or I can help with something!

LP
AvatarImg

Lynn P.

Textiles, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

UKG Pro logo

UKG Pro

23 year customer

Reviewed 9 months ago

I like this product a lot.

Pros

I like the flexibility inherent in the way the software was set up. Having been such a long standing customer who has been acquired twice during that time, I've been able to adjust for the reporting needs of new management teams quite easily.

Cons

the time period following the Kronos acquisition because the standard of response for cases wasn't what we historically experienced.

ST
AvatarImg

Sonya T.

Oil & Energy, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

UKG Pro logo

UKG Pro

Ultipro Review

Reviewed 5 years ago

For the most part all has been good with the exception of some EDI feeds that still have not been set up properly. All though I feel like now we have a good support team looking into each issue, I wish they would have been pro-active about the issue since the beginning however I do have to mention that our team has had new members and that could have impacted the communication.

Pros

I like the ability to run various payroll and employee reports, also the customization to each report is very helpful. Sometimes building a report is a tedious job but once built it's a great tool.

Cons

As mentioned above sometimes you have to build a report based on certain needs and it can be tedious but once it's built they are amazing tools. You have great support from their team if any issues arise with any matter.

NF
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Nicole F.

Legal Services, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

UKG Pro logo

UKG Pro

Terrible product

Reviewed 5 years ago

Poor experience. Implementation team isn’t great or knowledgeable about the proxy or HR processes, which means they can’t effectively help you get the most out of the tool. Once launched, you’ll encounter many issues and glitches and the service team provides slow responses and doesn’t always resolve things. Beyond that, the system is clunky to use and will likely slow down your HR processes and make it difficult to extra meaningful data from the system because reporting is not robust. Overall, very poor experience.

Pros

If you have limited budget and not many online processes in HR, on the surface, Ultimate may have a number of features that will help you transition from paper processes to online. There are many simple features for recruiting, payroll, core hr, training and more.

Cons

Seems to grow by bolt-on and acquisition, which means data sharing between modules isn’t seamless and features and functionality aren’t well built out. For example, the recruitment module is clunky and difficult to use - very outdated compared to other applicant tracking systems on the market. You would be better off using an external applicant tracking system that had better functionality, than to...

Vendor response

Hi Nicole, thank you for your feedback. We're really sorry to hear you are having a less-than-stellar experience with us. We appreciate you taking the time to provide feedback and I have shared your comments with the team to help us improve. We hope you have a wonderful day.

KR
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Kevin R.

Airlines/Aviation, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

UKG Pro logo

UKG Pro

UltiPro is simple to use and features engage employees

Reviewed 7 years ago
Pros

UltiPro's core system is easy to set up and process benefits, payroll and HR transactions. The new modules for Recruitment, Onboarding, Perceptions and Learning have a look a feel that really engage your employees. Employee self service gives the power to employees and manager self service empowers your leadership teams.

Cons

The ability to import into the business rules can be frustrating at times, however Ultimate is working on building more importing capabilities.

Vendor response

HI Kevin, thank you for sharing your experience with us. We're happy to hear your organization sees us as a valuable asset. Have a great day!

CB
AvatarImg

Cristen B.

Wireless, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

UKG Pro logo

UKG Pro

Timesheets and Time Off

Reviewed 4 years ago

Overall I have enjoyed working in UltiPro. The training videos are very helpful to understanding navigation and submitting requests.

Pros

Easy tracking of PTO Balances, previous time off, and submitting of PTO to your manager. The Calendar view is extremely helpful when reviewing PTO Plans. Easy to review and approve teams timesheets on a weekly basis.

Cons

Some features may be hard to get to and when PTO requests are adjusted or rejected there is a lag until you see it back in your PTO remaining balance.

MB
AvatarImg

Matthew B.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

UKG Pro logo

UKG Pro

Love it!

Reviewed 7 years ago
Pros

It has put the tools and information about our people and teams right into the hands of the staff. No longer is HR the source of all the information and forms. This has been a huge freeing process. We are adding complete payroll and timekeeping features soon.

Cons

No cons were added to this review

Vendor response

Hi Matt, thank you for sharing your feedback. We're thrilled to hear you are enjoying your experience with us. Have a great day!

MR
AvatarImg

Matthew R.

Farming, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

UKG Pro logo

UKG Pro

UKG Pro The Way to Go?

Reviewed 4 months ago
Pros

We switched to UKG as they were able to provide us with a more robust payroll and timekeeping system in combination with UKG Workforce/Dimensions. In particular we needed the scheduling functionality that Dimensions offered.

Cons

The basic functionality of the system is fairly intuitive, but once you move away from the basic functionality of the system it gets complex and requires a lot of training through the UKG University or monkeying around to figure out. Some of their documentation is outdated. You can tell that some parts of the system were built quick and dirty to get the job done, but lack quality control. For example, there are some fields that you can't see unless you go into the edit view. Support is helpful, though for non urgent matters can be slow at times. We bank with a smaller bank and UKG is not set up to work well with them.

MW
AvatarImg

Mark W.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

UKG Pro logo

UKG Pro

Ultimate

Reviewed 4 years ago

Mid level

Pros

Ease of tracking and reviews, large enough data base

Cons

Lack of multiple codes for payroll for a large multi state organization

AR
AvatarImg

Verified reviewer

Education Management, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

UKG Pro logo

UKG Pro

Ultipro is great to streamline all of your work information

Reviewed 5 years ago

It's easy to access all of my work information and also request time off as well as make changes relatively fast.

Pros

It streamlines many things into one website. Employees are able to access from home and make changes without having to fill out paperwork. It's relatively easy to use.

Cons

You have to wait for approval for some changes that are made.

AvatarImg
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Jack K.

Banking, 501-1,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

UKG Pro logo

UKG Pro

UltiPro puts the Ultimate in your HR and Payroll tech!

Reviewed 8 years ago

We launched UltiPro in October 2015. We've had a few minor challenges with our payment services and tax filing, but overall, moving to UltiPro was a great decision for our organization.

Pros

UltiPro Core HR and Payroll Processing Customer Support is excellent Onboarding Talent Management Reporting/Analytics

Cons

Time Management could be updated with better user interface Recruiting is great for the candidate, but could be improved for the recruiter on your staff

Vendor response

Hi Jack, thank you so much for providing us with feedback. We're so happy to hear you're enjoying your experience with us. Have a great day. Thank you, Micole Kaye, Ultimate Software

AR
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Verified reviewer

Health, Wellness and Fitness, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

UKG Pro logo

UKG Pro

Not very interactive but gets the job done

Reviewed 5 years ago
Pros

It is good to be able to have all your work related stuff at one place like available PTOs, pay stubs, taxes, benefits etc

Cons

The interface is not quite interactive and it is difficult to go to a particular option for e.g. I had a hard time figuring out how to add a PTO for the first time. There is a lot of room for improvement

AvatarImg
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Abe Y.

Individual & Family Services, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

UKG Pro logo

UKG Pro

UltiPro

Reviewed 5 years ago

Overall our experience has been very positive. More benefits than headaches.

Pros

UltiPro is robust and has a fairly comprehensive reporting package.

Cons

The processing service occassisonally withdraws or returns funds that we are unable to find support for (who it was taken for or should be returned to).

BL
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Bob L.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

UKG Pro logo

UKG Pro

Switched from WFC to UKG Diemensions

Reviewed 3 years ago

Great

Pros

Ease of use for Admin and Employees for my organization.

Cons

Online training. I am more of a classroom setting person.

GC
AvatarImg

Gabrielle C.

Internet, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

UKG Pro logo

UKG Pro

Better ATS out there

Reviewed 5 years ago
Pros

Ultipro has a nice interface and isn't too complicated to use

Cons

Ultipro has limited capabilities. Little to know option for reporting, unable to change an email address for candidates, and doesn't integrate well with other platforms.

Vendor response

Hi Gabrielle, thanks for reaching out and providing us with feedback. We're happy to hear you enjoy our UI. We do see you have some concerns and wanted to let you know I have shared your feedback with the team. Thanks for giving us the opportunity to improve. We hope you have a wonderful day!

AR
AvatarImg

Verified reviewer

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

UKG Pro logo

UKG Pro

It Works Wonders

Reviewed 5 years ago
Pros

This program allows for maximum utilization for our entire company. From clocking in to choosing you benefits for the year! I love it.

Cons

No cons for UltiPro. This system is the best thus far that I have used.

AR
AvatarImg

Verified reviewer

Entertainment, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

UKG Pro logo

UKG Pro

Ultipro is great for your jobs health benefits and work related topics

Reviewed 5 years ago

My experience with UltiPro has always been great for the 4 1/2 years I've been with PSAV (Presentation Services Audio Visual). The old way we used to ask off for days from work was writing it on paper and then submitting to your Director of Operations. Now you just log in to UltiPro and go to scheduling, and then click on time off request and submit. It is so much easier than how we had to do it 4 years ago before they introduced UltiPro to our intranet websites.

Pros

It is very easy to navigate when you're searching for some info on your health benefits, and looking for other higher up employees if you have issues you need to report such as conflicts with other employees. It list everyone above you without having to ask your manager for email addresses from say the person who handles HR issues.

Cons

Nothing I have always found it easy to navigate and if you can't figure something out say for instance logging into some of our companies intranet websites for training and other purposes it has a step by step solution for anything you can think of company related.

AR
AvatarImg

Verified reviewer

Food & Beverages, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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UKG Pro

Does the job

Reviewed 5 years ago

This is the only payroll log I have used and it does the job.

Pros

I mostly just use this software for logging my payroll which is very simple to do. I like that I can just plug in my timesheet and that there are paycodes for different lines of work to make things more itemized.

Cons

There are so many features on the main domain that I haven't even looked into. But using it for what I specifically need it for has been easy.

AN
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Amelia N.

Hospitality, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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UKG Pro

Everything in one place

Reviewed 3 years ago
Pros

I love that everything I need for managing my employment is in one place. There are great tools for predicting my paycheck, which lets me plan better for deductions, and for choosing and changing my benefits selection.

Cons

It can be hard to learn new functions if I don't immediately find them intuitive. I often find myself thinking that a function must exist somewhere, but that I don't know where to find it.

DR
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Derek R.

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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UKG Pro

Great benefits selector

Reviewed 5 years ago

It is fantastic. I recently became full-time with my employer of 5 1/2yrs and you have to log onto Ultipro for access to your benefits, punch in and out times and other personal things related to my job, you can also change where your direct deposit goes too as well. Very easy to navigate through as well. I'd highly recommend it, and it gives the organizational list of everyone from the top all the way down to lowest and you can send an email or call (which is listed) in case you need to communicate to a higher up manager for an issue you may have or to compliment anyone you've worked with.

Pros

You can easily choose between what benefits you want and no longer want.

Cons

Nothing I can think of. It is fairly easy to use. I'd highly recommend it to anyone looking for good software for all of your businesses HR needs, etc.

AR
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Verified reviewer

Telecommunications, 10,001+ employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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UKG Pro

Not as impression as I hoped to be

Reviewed 5 years ago

I am an HR user to pull employee information, make changes, and complete employment verification.

Pros

Potential to house a lot of good information and the mobile app is great.

Cons

Reporting for custom use is a joke. Pulling historical information for an audit or investigation is nearly impossible. Cannot do roll-up totals of multiple paychecks for an employment verification at all. HR is constantly being asked to provide pay information for all kinds of reason and specific time periods and you cannot do that in this system at all. An employee should be able to reset their own password.

GS
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Gabe S.

Electrical/Electronic Manufacturing, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Built for Teams

Built for Teams Review

Reviewed 6 years ago
Pros

Ease of use is definitely the biggest pro. Everything is very user friendly, specifically on the employee side of things.

Cons

I wouldn't really call it a con, but instead of titling every request individually, it would be nice to have categories to select from.

Vendor response

Gabe, thanks for the suggestion about time categories. We'll reach out to you to learn more about what you're envisioning. Sounds like you're pleased with how easy it is to use our product, which is great! But if we can make it even better we'd love to get your input on that. Thank you!

AR
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Verified reviewer

Outsourcing/Offshoring, 1,001-5,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Built for Teams

PTO Tracking and Management

Reviewed 6 years ago

I would mention it to others, but wouldn't recommend or not recommend. I am not sold on it.

Pros

Very simple product to track PTO and Sick Days. Decent Web Interface and small app to request time off. #1 Pro - Cheap

Cons

It is very restrictive. The ical feeds don't work well on Mac. The way they handle everything according to Org charts is very limiting. There are no notification rules (for instance notify 1 month out of employee annual review). It is very simplistic overall.

Vendor response

Thank you for posting a review. I'm sorry to hear the product isn't meeting your expectations and we'd love to talk further to see how we can help. Regarding the iCal feeds on Mac, we use them extensively on Macs as do many other customers and we've not experienced nor heard about any issues at all. So, let's talk and see how we can help you resolve any issues you are experiencing! Perhaps it would help to go over the functionality of the product with you; it's really quite powerful and flexible but perhaps there are features/capabilities you're as of yet unaware of?

MR
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Michael R.

Logistics and Supply Chain, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Built for Teams

Very easy to use and keeps us organized and streamlined with our PTO and other HR Issues .

Reviewed 7 years ago

Peace of Mind that PTO was being approved and tracked in a reasonable manner. We are a small growing office and we were outgrowing the honor system.

Pros

Enjoyed the ease of tracking and approving PTO. This has really streamlined the approval process and the planning of our Office PTO to avoid conflicts.

Cons

We find it tedious as we need to manually Pro-Rate the PTO allowed each year per employee based on policy. An auto calculator for this function would be nice.