UKG Pro vs Built

ADP Workforce Now

BambooHR

Workday HCM

Dayforce HCM

Calamari

PTO by Roots

Compare UKG Pro and Built based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Deel

Deel is the only global-first people platform that enables companies to hire, pay, manage, and develop talent in 150+ countries without compliance headaches or third-party dependencies. Deel supports 40,000 customers and 1.5 million workers through a single, scalable global system.

Rippling

Rippling is a cloud-based workforce management system that helps businesses manage operations across HR, finance, and IT.

ADP Workforce Now is a cloud-based human capital management, talent management, and benefits software built for midsized and large businesses.

UKG helps organizations understand and empower their workforce with AI-driven HR, payroll, and workforce management solutions.

360 Degree Feedback

401(k) Tracking

Activity Dashboard

Ad hoc Reporting

Applicant Tracking

Approval Process Control

Assessment Management

Attendance Management

Attendance Tracking

Availability Management

Background Screening

Benchmarking

Benefits Dashboard

Benefits Management

Billing & Invoicing

Budgeting/Forecasting

Calendar Management

Candidate Management

Career Development

Check Printing

Clock In/Out

Collaboration Tools

Compensation Management

Competency Management

Compliance Management

Compliance Tracking

Configurable Workflow

Customizable Fields

Customizable Templates

Dashboard

Data Transformation

Data Visualization

Direct Deposit

Document Management

Drag & Drop

Electronic Forms

Electronic Signature

Employee Database

Employee Engagement

Employee Handbook

Employee Management

Employee Onboarding

Employee Portal

Employee Profiles

Employee Scheduling

Employee Self Service

Feedback Management

FMLA Administration

For Accountants

For Cloud

Goal Management

Goal Setting/Tracking

HR Management

Individual Development Plans

Internal HR

Interview Management

Job Description Management

Job Posting

Job Requisition

Labor Forecasting

Learning & Development

Learning Management

Leave Tracking

Mobile Access

Mobile App

Multi-Country

Multi-State

Negative Feedback Management

Offboarding

Onboarding

Online Benefits Enrollment

Organizational Charting

Orientation Workflow Management

Payroll Management

Payroll Reporting

Performance Appraisal

Performance Management

Performance Metrics

Performance Review Management

Progress Tracking

Pulse Surveys

Recommendations

Recruitment Management

Reference Checking

Reporting/Analytics

Reporting & Statistics

Resume Parsing

Resume Search

Search/Filter

Self-Service Content Curation

Self Service Data Preparation

Self Service Portal

Shift Swapping

Sick Leave Tracking

Skills Assessment

Skills Tracking

Succession Management

Succession Planning

Reviews for UKG Pro come from a wide variety of industries, including Hospital & Health Care (11% of reviewers), Financial Services (4%), and Education Management (4%). The most frequent use case for UKG Pro cited by reviewers is payroll (62% of reviewers).

Users and use cases

Some users say UKG Pro offers a good balance of affordability and features for small to mid-sized organizations. However, reviewers indicate high costs, frequent extra fees, and restrictive contracts negatively impact their perception of value for money.

Value for money

UKG Pro is a payroll tool offering key features such as direct deposit, payroll reporting, analytics, and payroll management, among others.

UKG Pro

Web-based

iPhone

Android

Payroll Specialist

This platform is easy for staff to navigate and easily access paystubs, tax forms, VAC and SICK time, timecards which helps reduce routine HR inquiries.

Directeur General

It has helpful tools such as automatic time capture, online time tracking, reporting and analytics.

Quality Manager

As a manager of a team, it has allowed me to easily manage times, reviews and overall tasks within a single software.

Analyst

The best aspect of UKG Pro is its comprehensive and user-friendly interface, which integrates HR, payroll, and workforce management into a single platform, streamlining processes and improving efficiency.

HRIS Manager

We also have 20+ companies, so moving employees between companies has been challenging process-wise, especially when employees are transferring back to a company they've already worked in before.

Senior Leadership

The self-service features empowered employees, while the robust reporting and analytics tools gave managers real-time insights for better decision-making.

The software also allows real-time applicants tracking and all candidate management processes.

Assistant Manager

Small screen can make correcting and editing time cards is difficult at times when utilizing the phone app.

Gas Inspections

I like how UKG Pro is very informal everything that needed is on the website such as pay stubs, W2s, bereavement forms, goals upload, volunteer pto ,  hand book, etc

In my opinion, PUK Pro is best suited for organizations that have dedicated HR/Payroll staff and the time to properly implement and maintain the system to it's full capacity.

sales associate

i like that you put your days off in the system and block your schedule and also you can put up shifts and pick them up

HRMS and Benefits Partner

All the self service options and reporting capabilities help us to acheive our HR department goals and give us time to work on strategy.

Quality Technician

What I liked most about UKG Pro is that the system is user-friendly, with clear interface that makes navigating HR tasks simple.

What I like least about UKG Pro is that some features feels buried deep in menus, making navigation a bit confusing at first.

Shop Manager

It greatly facilitated requests for days off, holidays, and work schedule management. When I started using UKG Pro, I was a staff member, and shortly after, I was promoted to manager.

Senior HR Generalist

Users couldn't locate benefit enrollment and had issues adjusting tax setup and other info.

Loan Servicing Specialist

The interface is user-friendly, and it makes tracking employee information and payroll straightforward.

Manager

accessing on computer was simpler and easy versus using the app at times, for some reason the server would crash or not retain login info.

I appreciated how it centralized employee information and offered useful self-service features, which saved time and improved accuracy across the board.

OSS Specialist

UKG makes it easy to view your compensation, and benefits, update your personal information, can model your pay, and it tells me my history as far as compensation with the company

The reporting feature was extremely difficult to navigate and reports had missing or incorrect info at times.

We also have an issue with workflows overwriting each other, depending on which one was submitted first.

registrar

Overall, I’d say UKG Pro is a solid choice for any HR department looking to ease their workload. While no platform is perfect, my experience has been positive, and I appreciate how it helps us operate more efficiently.

Accruals and pay codes can be complicated to understand as a new user and for staff to understand.

Patient Services Coordinator

Sometimes it is a little hard to find things or it lags when taking my punch and it ends up clocking me in a minute later after I originally pressed it but they do make it easy to correct any incorrect punches.

Senior HRIS Solutions Partner

One of the best things about UKG Pro is its configurability and reporting and analytics capabilities.

Quality Improvement Consultant

UKG is a great way to track your time card, submit time off requests, and see your allotted time sheets.

I really appreciated having greater control over my schedule information, including worked hours, scheduled hours, and days off.

The missing support for tax setup and filing was a nightmare.

Speaking to a call center in India with employees that do not know solutions to specific issues is not a good solution.

sometimes it logs me out and removes my saved credentials.

Eligibility Screening Services Rep.

Its shows me my timecard, my PTO/SICK TIME bank and my work schedule.

Honestly wish the company would go back to using it... as well as using ukg workforce for clocking in & out.

HR Manager

The customer service has gotten better over the years, however service requests are still a little slow.

Director of HRIS

Pro is powerful reporting and analytic capabilities thanks to utilizing the Cognos engine.

It has been hard to determine what is provided standard and what is an added cost.

Sales Manager

Also as a manager I struggle to login if outlook email is open

Clinical Research Coordinator

It has been an amazing HR tool to keep me on track with all the required trainings and communicating my needs and concerns in one location.

Assembler

I can see my PTO, my points, my teammates and who my supervisor is all from it.

This allowed me to use the app in two different roles with different permissions, and both experiences were positive.

Forklift Driver

Many users ,myself included appreciate how it streamlines payroll, benefits administration, and talent management in one platform.

I wish that the customer support was better and server issues weren't a concern.

Marketing manager

I love that it is sleek and easy to use easy to read and navigate it has great functionality and the gio lock is a fantastic feature.

Human Resources

The app does not have all the interactive features we would like.

Professional Athlete - Pitcher

Sometimes it limited my access and made me change my passwords which made accessing my payroll information difficult at times.

From payroll to time tracking, everything feels streamlined and easy to navigate.

Inventory control specialist

Great, the software is for the most part very easy to use and helps employees to keep track of everything that is important such as pay, time clock and time sheets.

Manager of Group Living Services

The many different scheduling services we tried that were integrated in the UKG program did not fully meet our needs and we use a different application now.

UKG Pro vs Built Comparison (2026)

UKG Pro

Built

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives