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When I Work vs 7shifts Comparison (2026)

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Good recommendations?

When I Work

7shifts

Overview

Use When I Work to schedule, track time and attendance, and communicate with employees, all in one place. Put the time clock in your employees' pocket with free mobile app. Manage shift requests & time off. Save time. Improve accountability. 14-day free trial.

Build next week's schedule in minutes with 7shifts' intuitive drag-and-drop builder that automatically factors in availability, time-off, overtime & compliance. POS integrations ensure labor targets are hit, employees are auto-notified of schedules & managers can make schedule changes on the fly.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

2.5

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

39.99

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

1.3K

794

376

Value for money

Ease of use

Features

Customer support

76%

would recommend this app

4.7

1.2K

886

290

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

Pros

“When I Work has very accurate geofencing that allowed our team to track employee arrivals, departures, and location.”

Kaleb V.

Chiropractor

“The when I work app allows you to modify or make requests for schedule change and everyone can see it and respond.”

Lauren J.

Stylist

“It helps to track attendance and can be linked/synced to the business payroll (I used When I work and send the attendance ( work hours info) straight to QuickBooks for payroll—readily available customer support.”

Stenie O.

Owner CEO

Pros

“Overall my experience is good, it functions well, offers us the tool that we did in scheduling our employees, getting available shifts covered and being sure that schedules are balanced.”

Lissa H.

HR Coordinator

“shifts makes it really easy to manage schedules, time off request, manage labor hours and easily allows you to communicate with all teams.”

Andrena T.

Catering Manager

“It seems as if this company has mastered the art of getting hours in accurate calculations for payment down to a Science.”

Nathaniel W.

Manager

Cons

“No cons to mention except the fact that We do not utilize the time card functionality, including the ripple and all the reports that much to its capacity.”

Sirada J.

Pharmacy

“I can only see my accumulated hours after I’ve fully clocked out, which makes it difficult to monitor my time throughout the week and avoid going into overtime.”

Jessy R.

Patient Care Coordinator

“It works well overall but has some issues, like schedules not showing up in the app at times, and doesn't have some features that we would like, like the ability to log staff in automatically when they're on the premises.”

Jon C.

Box Office Manager

Cons

The billing model feels designed to trap you into recurring charges, and the “support” team seems more interested in hiding behind policy than supporting customers.

Matthew H.

Winemaker

Their support response was robotic and dismissive, simply quoting “non-refundable Terms of Service” without any attempt to help or escalate.

Matthew H.

Winemaker

“There were times that the information was not up to date regarding shift availability that led to some shifts getting mixed up.”

Noah M.

Expediter