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ActiveOps
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Decision Intelligence for Service Operations
Table of Contents
ActiveOps - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: September 2025
ActiveOps overview
What is ActiveOps?
AI-powered Decision Intelligence for Service Operations. ActiveOps helps you make better decisions faster. Imagine if every decision is consistently more accurate, timely and planned for. That's millions of micro-gains every second of the day, at your leaders' fingertips. Traditional workforce management is evolving. ActiveOps enables you to sharpen your decision-making and do more with what you have: more capacity, more productivity, reduced costs, greater well-being, and improved customer experience. The quality of your data is critical to your ability to make the right decisions at the right time. Decision Intelligence for service operations puts you in front of your data and insights, not lagging behind. Integrate with your existing data and maximize your total investment to drive down operation costs and see capacity and productivity increases. (approx. 20%)
Key benefits of using ActiveOps
Release hidden capacity, increase productivity, and improve the customer experience.
Upskill your staff and transfer skills across teams with ease.
20+% MORE CAPACITY
20+% MORE PRODUCTIVITY
ControliQ is the cornerstone of high-performing service operations teams, in banking, insurance, healthcare and BPS.
No more firefighting. No more guessing. ControliQ releases hidden capacity and optimizes all your people and skills, so you can plan better and do more with what you have.
CaseworkiQ fast-acting intelligence for your critical case working teams. Take control of your SLA management in real-time and know exactly where you are and what you need to do. Redeploy capacity and assign skilled resources to at-risk SLAs. Never miss an SLA again.
WorkiQ provides Instant insight into when, where, and how your people are working. If you need to know when, where, and how your employees are working and which applications they are using, WorkiQ delivers all the data you need to make the right decisions to improve performance and well-being.
Starting price
Alternatives
with better value for money
ActiveOps’s user interface
ActiveOps reviews
Overall rating
4.4
/5
7
Positive reviews
86
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.57/10
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ActiveOps's features
Features rating:
ActiveOps alternatives
ActiveOps
Starting from
0.01
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ActiveOps pricing
Value for money rating:
Starting from
0.01
Per Feature
User opinions about ActiveOps price and value
Value for money rating:
ActiveOps support options
Typical customers
Platforms supported
Support options
Training options
ActiveOps FAQs
ActiveOps has the following typical customers:
Large Enterprises
These products have better value for money
Q. What languages does ActiveOps support?
ActiveOps supports the following languages:
English
Q. Does ActiveOps offer an API?
Yes, ActiveOps has an API available for use.
Q. What level of support does ActiveOps offer?
ActiveOps offers the following support options:
Email/Help Desk, Phone Support