Zoho People vs Gusto

Paylocity

Rippling

BambooHR

One unified platform for HR, Finance, and IT. Connect people, processes, and data. Automate tasks and drive business growth. 

Rippling is a cloud-based workforce management system that helps businesses manage operations across HR, finance, and IT.

BambooHR centralizes employee, payroll, time, and benefits data in one platform, ensuring accurate, secure, and coordinated information for peace of mind.

Wordpress Developer

Finally, while the customer support team is generally responsive and helpful, I have experienced longer-than-expected wait times when trying to get help with an issue.

Customer support is generally responsive and helpful, though response times can sometimes be slow for complex technical issues.

An accurate system that captures attendance in real time, supports facial recognition and biometric integrations, provides flexible user-based settings, offers IP and geo-fencing capabilities, and compiles detailed attendance reports. To know more: https://www.zoho.com/people/attendance-tracker.html

360 Degree Feedback

Academic/Education

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Ad hoc Reporting

Alerts/Notifications

Applicant Tracking

Approval Process Control

Assessment Management

Asynchronous Learning

Attendance Management

Attendance Tracking

Automated Scheduling

Benefits Management

Billable Items Tracking

Billable & Non-Billable Hours

Billing & Invoicing

Biometric Recognition

Bite-Sized Learning

Blended Learning

Built-in Course Authoring

Calendar Management

Clock In/Out

Collaboration Tools

Compliance Management

Content Library

Content Management

Corporate/Business

Course Authoring

Course Management

Course Tracking

Customizable Fields

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Direct Deposit

Discussions/Forums

Document Management

Document Storage

Drag & Drop

eLearning Companies

Employee Database

Employee Engagement

Employee Management

Employee Onboarding

Employee Portal

Employee Profiles

Employee Scheduling

Employee Self Service

Expense Tracking

Feedback Management

For Accountants

For Cloud

Geofencing

Goal Setting/Tracking

Gradebook

Interactive Learning

Labor Forecasting

Learner Portal

Learning & Development

Learning Management

Learning Paths/Tracks

Leave Tracking

Messaging

Mobile Access

Mobile App

Mobile Learning

Offboarding

Offline Access

Offline Time Tracking

Onboarding

Ongoing Performance Tracking

Online Time Clock

Online Time Tracking

Overtime Calculation

Payroll Integration

Payroll Management

Payroll Reporting

Peer Appraisals

Performance Appraisal

Performance Management

Performance Metrics

Performance Review Management

Progress Reports

Progress Tracking

Punch card

Real-Time Data

Real-Time Notifications

Recruitment Management

Reminders

Reporting/Analytics

Review Cycle Tracking

Role-Based Permissions

Schedule Distribution

Search/Filter

Self Assessment

Self-paced Learning

Most users consider Zoho People to deliver strong value for money, citing affordable, flexible pricing and robust features. Most reviewers indicate the free trial is helpful, though some reviewers feel pricing is high for small teams or startups.

Value for money

By industry, Zoho People reviewers are most commonly professionals in information technology and services (25%). The most frequent use case for Zoho People cited by reviewers is human resources (59% of reviewers).

Zoho People

Web-based

iPad

Android

iPhone

Windows

Linux

Chromebook

greytHR

Vacation Tracker

Employment Hero

Leave Dates

Odoo 

Sage People

SAP SuccessFactors HCM

Sage HR

ADP TotalSource

Zoho People Pricing

Frequent bugs and glitches

HR Operation

Zoho People is that some features feel a bit limited and not very flexible, the interface can feel slightly outdated in certain sections, and occasional glitches or slow loading can affect the experience.

Recruitment Professional

In addition, sometimes when I check out, it still indicates that I'm logged in, and other times it hangs and displays a somewhat flaky message saying the site cannot be contacted.

67% of reviewers feel negative about Zoho People’s bugs and technical issues. Users report encountering occasional glitches, slow loading times, and minor flaws in various modules. Some reviewers mention that certain features are limited or inflexible, and that bugs can disrupt daily workflows. They indicate that problems like interface hang-ups, registration difficulties, and inconsistent formatting can be frustrating. Reviewers also highlight delays in bug resolution and say that technical issues sometimes require repeated follow-ups with support, which further impacts their experience with the software.

Slow and inconsistent support

67% of reviewers feel negative about Zoho People’s customer support. Users report slow response times, with some indicating it can take days and multiple emails to resolve issues. Reviewers say support quality varies, and they often experience unhelpful or generic responses. Some users mention difficulties in reaching support via phone and express frustration with the lack of timely assistance for urgent problems. They also note that documentation is sometimes outdated or incomplete, making it harder to resolve issues independently. Many reviewers feel the support experience detracts from the overall usability of the product.

Integrated people management tools

I have been using Zoho People for several months now, and overall, I find it to be a comprehensive and user-friendly HR management software.

100% of reviewers feel positive about Zoho People’s management features. Users think the platform provides a comprehensive suite for managing employees, time tracking, and performance management in one place. Some reviewers find the HR analytics tools helpful for making informed decisions about workforce strategies. They indicate that the system simplifies people management by offering organizational summaries, access rights, and user management. Reviewers appreciate that Zoho People consolidates multiple management functions, reducing the need to switch between different applications and making administration more efficient for HR departments.

Streamlined HR process automation

Zoho People is an excellent HR management solution for small and mid-sized businesses seeking an affordable and customizable tool to streamline their HR processes.

100% of reviewers feel positive about Zoho People’s HR management capabilities. Reviewers appreciate that the software automates and centralizes core HR tasks, reducing manual effort and improving efficiency. They say it supports comprehensive HR operations, including employee management, performance tracking, and compliance with local labor laws. Users find the integration with other Zoho apps valuable for seamless HR workflows. Some reviewers mention that the platform is user-friendly, scalable, and suitable for both small and growing organizations. They highlight the time savings and improved record-keeping as significant benefits for their HR teams.

Comprehensive attendance management

Operations Manager

It centralizes employee records, attendance, leave management, and approvals in one place, which significantly improves efficiency.

94% of reviewers feel positive about Zoho People’s attendance tracking. Users say the platform centralizes attendance, leave, and employee records, making daily HR tasks more efficient. Some reviewers find the live tracking, check-in/check-out features, and integration with biometric systems particularly useful. They appreciate being able to manage attendance and leave seamlessly across devices, including mobile. Reviewers indicate that the system reduces manual work for HR teams and provides detailed reporting, which helps streamline HR operations. Many users value the ease of use and the ability to automate attendance processes for their organizations.

Manager

Forms need more options to include additional fields, similar to how Google Forms allows users to customize and add a variety of question types and data fields.

Head of Operations

The platform offers a comprehensive set of features covering employee information management, attendance, leave tracking, onboarding, document management, and workflow automation.

It offers a complete HR management solution with useful features like attendance tracking, leave management, employee self-service, onboarding workflows, and performance management.

Zoho People covers most HR functions effectively, including onboarding, attendance, leave management, document storage, and employee engagement.

CTO, CFO

Beyond attendance, it offers a well-rounded set of features for leave management, employee records, and performance tracking.

Accounting staff

Only one thing I don't like about zoho that it is not giving options to update my company logo when I forgot to update in first time basic setting and this is only drawback rest is very good and very useful for non tech or normal users.

Operations Head

Setting up advanced custom workflows and reports has a bit of a learning curve, and the mobile app could use more administrative features.

Features such as attendance tracking, leave management, and employee data management are well-structured and reliable.

Comprehensive employee lifecycle management covering onboarding, attendance, leave, files, and HR workflows.

The admin side of the platform can feel a bit tricky at times. While the employee interface is very intuitive, navigating the admin dashboard and configuring certain settings may require a learning curve initially.

Highly customizable workflows, easy attendance and leave management, clean UI, and strong integration with the Zoho ecosystem.

Overall, Zoho People is a reliable and user-friendly HR solution that simplifies day-to-day operations and improves efficiency across the team.

Interior services and furniture

I like the way of employee management and automation onboarding process and also access to zoho payroll as well

President

I like how we can set up teams across the projects and track the teams work across various projects.

Director

We've been using Zoho People for our small software company to manage employee attendance and timesheets.

Overall, Zoho People is a dependable and scalable HR solution suitable for growing organizations looking to streamline their HR processes.

For a small team, the core HR features worked well, and the integration with the broader Zoho ecosystem is a significant advantage.

The platform is especially helpful for small and mid-sized businesses looking for an affordable and customizable HRMS solution.

Self-implementation may require significant time investment, especially for organizations setting up complex workflows and policies for the first time.

Assistant Manager HR and Admin.

Leave management is also top notch,nothing like having to manually keep record of staff leave in the past and present.

Human Resources Director

Ease of automating HR time consuming tasks, single page with rich employee and candidates information, effective strategies of tracking attendance, simplicity of benefits administration as well as conflict-free scheduling among many more.

Time Attendance with geo fencing capabilities and now they have even introduced ai into the app,that really makes things easier.

The approval workflows and employee self-service features helped reduce manual administration.

Intern

The best part about zoho i felt when having interactions with my colleagues is its pricing with no extra hidden pricing and really flexible pricing and other best part about zoho is it has great compatibility with integrating other zoho product.

Jumpstart pricing is on a higher side. Though there are adequate videos & help links available but in person support cost can be lesser.

Attendance is a bare minimum feature in any HRMS, yet it's not provided with basic plan in Zoho people.

Overall, it is a powerful and cost-effective HRMS solution that can cater to both small businesses and larger organizations.

Admin Owner

Can remove dummy data also, video links for learning are essential and works well.

Highly customizable forms, workflows, and approval processes.

We recently evaluated and implemented Zoho People as part of our HRMS and employee management setup.

Some features aren’t as straightforward as expected, especially when setting up policies or customizing workflows.

Software Developer

It’s a comprehensive HR management tool with great features like automated workflows, performance tracking, and easy employee management.

COO and EVP Corporate Security

We use it daily for onboarding, leave management, document control, and access permissions.

The automation features save us a lot of time, especially with approvals and reporting.

manager

Integration with other Zoho products is smooth, which helps us manage operations more efficiently.

Initial setup is a bit hectic, integrated help module would be great for smaller teams to setup the software, can get a bit glitchy at times

At the beginning, the configuration process can make you feel overwhelmed, but keep going because you will find the logic at the end.

Zoho People vs Gusto Comparison (2026)

Zoho People

Gusto

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives