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Zoho People
5
180
4
134
3
20
2
7
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Human resources and learning management system
Table of Contents
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Zoho People - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
Zoho People overview
Based on 343 verified user reviews
What is Zoho People?
By industry, Zoho People reviewers are most commonly professionals in information technology and services (25%). The most frequent use case for Zoho People cited by reviewers is human resources (59% of reviewers).
What do users say about Zoho People pricing?
Most users consider Zoho People to deliver strong value for money, citing affordable, flexible pricing and robust features. Most reviewers indicate the free trial is helpful, though some reviewers feel pricing is high for small teams or startups.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Attendance Tracking
Integrations
HR Management
Options and Settings
Frequent bugs and glitches
Slow and inconsistent support
Zoho People’s user interface
Zoho People review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.4
Ease of use
4.2
Customer support
4.1
Reviews sentiment
What do users say about Zoho People?
Reviewers indicate Zoho People offers comprehensive HR management with strong attendance tracking, employee self-service, and customizable workflows. They find it valuable for centralizing HR tasks, automating processes, and integrating with other Zoho and third-party apps. Many appreciate its flexible pricing and wide feature set, though some feel advanced features require higher-tier plans or additional setup time.
Users report the interface is generally user-friendly but can feel overwhelming or outdated in places, especially for new users. They mention occasional bugs, slow customer support, and a learning curve for customization, but say the platform ultimately streamlines HR operations and improves efficiency.
Select to learn more
Who uses Zoho People?
Based on 343 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Zoho People's key features
Most critical features, based on insights from Zoho People users:
All Zoho People features
Features rating:
Zoho People alternatives
Zoho People
Starting from
3
/user
Per month
Connecteam
Starting from
29
Per month
BambooHR
Starting from
10
/user
Per month
Paycom
Starting from
No pricing info
Zoho People pricing
Starting from
3
/user
Per month
User opinions about Zoho People price and value
Value for money rating:
Of 26 reviews that provide robust commentary on Zoho People's price and value, mention it in a positive light.
Most users consider Zoho People to offer strong value for money, highlighting its affordable and flexible pricing, absence of hidden fees, and cost-effectiveness compared to competitors. Most reviewers indicate that the free trial helps them assess the platform before committing, and they appreciate the inclusion of robust features and integration options within each plan. Some users say the LMS module and other functionalities provide significant value relative to their cost. However, some reviewers feel the pricing can be high for small teams or startups and wish it were more affordable for new businesses.
, and
Zoho People integrations (24)
Integrations rated by users
We looked at 343 user reviews to identify which products are mentioned as Zoho People integrations and how users feel about them.
Integration rating: 4.5 (18)
Integration rating: 4.6 (10)
Integration rating: 4.5 (5)
Integration rating: 4.3 (4)
Integration rating: 4.8 (4)
“I love that it creates a bill so I can reconcile it without having to input any further data.”
Emma C.
Business Support Manager
Integration rating: 4.5 (2)
Zoho People customer support
What do users say about Zoho People customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Zoho People customer support.
A small group of reviewers found Zoho People's customer support responsive, helpful, and able to resolve issues quickly.
Broad user base report slow response times from customer support, especially for technical or urgent issues.
A significant portion of users mention inconsistent support quality, with some finding the help unhelpful or lacking expertise.
Widely noted by reviewers, the lack of phone support and delays in follow-up make contacting support frustrating and inefficient.
Support options
Training options
To see what individual users say about Zoho People's customer support, check out the review snippets below.
“Customer support is generally responsive and helpful, though response times can sometimes be slow for complex technical issues.”
MURALI K.
HR
“Finally, while the customer support team is generally responsive and helpful, I have experienced longer-than-expected wait times when trying to get help with an issue.”
Shivam I.
Wordpress Developer
Zoho People FAQs
Zoho People has the following typical customers:
Mid-size Business, Small Business, Freelancers, Large Enterprises
These products have better value for money
Q. What is Zoho People used for?
Zoho People is a cloud-based HR solution that helps businesses of all sizes simplify and streamline HR processes. It helps businesses manage onboarding, attendance, leave, timesheets, performance, compensation, learning, cases, document, employee engagement, and HR analytics. Zoho People is a customizable platform that supports real-time automation and integrates with a variety of native Zoho apps and third-party applications. It offers an exclusive space to manage the settings and operations of different services. While the settings section lets teams configure services for initial setup with strict role assignments, the operations section enables employees to manage all the tasks that are integral to the HR admin's day-to-day processes. It's unified self-service portal called Spaces allows users to keep track of daily work activities and to-do lists, access personal and professional information, view team-related details, and see organization-wide updates from a centralized location. Zoho People also offers a mobile app, available on Android and iOS, so you can perform HR operations on the go.
Q. Does Zoho People support mobile devices?
Zoho People supports the following devices:
iPad, Android, iPhone
Q. What level of support does Zoho People offer?
Zoho People offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support
