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AgencyZoom vs ePayPolicy Comparison (2026)

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AgencyZoom logo

AgencyZoom

ePayPolicy logo

ePayPolicy

Overview

AgencyZoom is a sales management suite designed for insurance agencies of all sizes. The cloud-based platform offers tools such as client onboarding, employee recognition, commission calculations, document generation, workflow management, task automation, and more.

ePayPolicy is a payment processing solution designed to help businesses in the insurance sector collect credit card and ACH payments from policyholders. The centralized dashboard enables administrators to track transactions, access electronic receipts, and control user permissions.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

79

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

25

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

14

5

4

3

2

1

10

3

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.9

258

5

4

3

2

1

232

24

0

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Not enoughreviews yet

Pros

“It allows proper tracking of invoices whether leading up to due to date or overdue and can automatically notify insureds of overdue payments”
Verified reviewer profile picture

Daniel M.

Principle

“ePay has been a solid solution to managing payments from insureds to our office; with the challenges in the CA insurance markets and more customers having to use non-admitted, agency bill policies, ePay has helped make all the extra work a little easier.”
GG

Gregory G.

CEO

“I'd like to suggest a feature to create/download invoice for Offline-paid invoices (if the amount is over the deposit limit). Though the system does allow an invoice shown as paid offline, there's no receipt available to send over to the insured.”
LZ

Luca Z.

Office Manager - Commercial Insurance Specialist

Cons

Not enoughreviews yet

Cons

“It doesn't integrate with our Premium Finance management software so we manually have to input the payments into our system so the client's policy doesn't get cancelled for lack of payment.”
SL

Sandra L.

President

“Verification codes don't go through email, they go through text, which can be difficult for shared use.”
AB

Annika B.

Accounting and Administrative Coordinator

“Not able to see detail invoice receipt with description that shows the client what they paid for, when using the invoice feature. neither we see it on the receipt)”
AR

Adriana R.

Business Support Manager

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features8
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Audit Management
  • Batch Processing
  • Billing & Invoicing
  • Broker/Agent Portal
  • CRM
  • Commission Calculations
  • Commission Management
  • Compliance Management
  • Configurable Workflow
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Security
  • Debit/Credit Card Processing
  • Dunning Management
  • ETL
  • Electronic Payments
  • Email Reminders
  • Insurance Policy Management
  • Integrations Management
  • Invoice Management
  • Invoice Processing
  • Lead Management
  • Mobile Payments
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Online Payments
  • PCI Compliance
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Gateway Integration
  • Payment Links
  • Payment Processing
  • Policy Management
  • Property & Casualty
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Secure Login
  • Self Service Portal
  • Status Tracking
  • Third-Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Workflow Management
  • Total features59
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Audit Management
  • Batch Processing
  • Billing & Invoicing
  • Broker/Agent Portal
  • CRM
  • Commission Calculations
  • Commission Management
  • Compliance Management
  • Configurable Workflow
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Security
  • Debit/Credit Card Processing
  • Dunning Management
  • ETL
  • Electronic Payments
  • Email Reminders
  • Insurance Policy Management
  • Integrations Management
  • Invoice Management
  • Invoice Processing
  • Lead Management
  • Mobile Payments
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Online Payments
  • PCI Compliance
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Gateway Integration
  • Payment Links
  • Payment Processing
  • Policy Management
  • Property & Casualty
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Secure Login
  • Self Service Portal
  • Status Tracking
  • Third-Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Applied CSR24
  • BindHQ
  • HawkSoft CMS
  • NowCerts
  • Vertafore AMS360
  • Total integrations5
  • Applied CSR24
  • BindHQ
  • HawkSoft CMS
  • NowCerts
  • Vertafore AMS360

Alternatives

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