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Cornerstone Software vs Instinct Science Comparison (2026)

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Good recommendations?

Cornerstone Software

Instinct Science

Overview

Cornerstone from IDEXX is versatile, feature-rich software that can be customized to meet your every need.

Instinct is the new cloud-based operating system for the modern veterinary hospital: a full electronic medical records and practice management system.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

549

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Free

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.0

183

Value for money

Ease of use

Features

Customer support

60%

would recommend this app

4.9

238

217

Value for money

Ease of use

Features

Customer support

97%

would recommend this app

Pros

“I also favored the appointment scheduler and the ability to copy and paste appointments which is not something that is available with our current practice management system.”

Kyra H.

Practice Manager

“It contains all of the patient's data that we need for appointments (scheduling, history, attachments, etc)”

Ell M.

LVT

“Patient Management, Reporting, Security, Customer Support, Appointment Scheduling, Staff Training, and that is it”

Lauren H.

Practice Manager

Pros

“We had some confusion when first using the system with processing payments but we quickly worked with the support team and they helped us with a SOP to prevent this problem from happening”

Kelsey O.

RVT

“Our medical team is able to customize templates to their preferances and finds the integration with our medical services and referral partners seamless. ”

Michelle W.

CEO

“The anesthesia charting for accurate monitoring, the whiteboard feature for inhospitality patient care, and the ability to put in orders and have them be math-checked to reduce potential incorrect dosing.”

Ares A.

RVT

Cons

“The fact that Cornerstone is tied to a server and can't be a cloud based software. If the server crashes it causes a lot of headaches.”

Kari H.

LVT

“Fairly neutral; not the worst software that the practice has ever used, but difficult to learn at first, and cannot be used for all in-hospital needs, auxiliary programs are needed for treatment sheets and imaging files.”

Megan M.

CVT

“I did not like how the integration with other products, such as IDEXX, would sometimes not work for some patients.”

Bethany L.

Receptionist

Cons

“Also occasionally, the lag time for the "tagged to" symbol to appear on a patient's chart is slow, so multiple coworkers have started to work on the same patient without realizing it.”

Megan M.

ICU and ECC CVT

“The rest of the PIMs is a little more clunky and the medical records sent to other hospitals are cluttered and a bit harder to interpret.”

Jonah W.

Veterinarian

“Toggling back and forth can cause some time delay when toggling between treatments to fill out discharges.”

Amber S.

Vetereinarian