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Covetrus Pulse vs Instinct Science Comparison (2026)

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Covetrus Pulse logo

Covetrus Pulse

Instinct Science logo

Instinct Science

Overview

eVetPractice is evolving to Covetrus Pulse—Covetrus Pulse brings your software applications into a single, seamless veterinary operating system (vOS), letting practice teams focus on what matters most – caring for animals and strengthening client relationships.

Instinct is the new cloud-based operating system for the modern veterinary hospital: a full electronic medical records and practice management system.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.0

543

5

4

3

2

1

219

187

91

20

26

  • Value for money
  • Ease of use
  • Features
  • Customer support
53%
would recommend this app

4.9

238

5

4

3

2

1

217

19

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

“Secondly, I like that there is a feature submission option which allows the people who actually use the platform to have a direct hand in new features that could be put into the system.”
KH

Kyra H.

Practice Manager

“The amount of customization available is helpful, information on patient visits is organized and easily acessed, adding documents is simple and fast”
WF

Wanda F.

Practice Manager

“Also, when a credit card is deleted from WP, it does not trigger missed payments or accrue the missed payments.”
LA

Lena A.

Registered Veterinary Technician

Pros

“We had some confusion when first using the system with processing payments but we quickly worked with the support team and they helped us with a SOP to prevent this problem from happening”
KO

Kelsey O.

RVT

“Our medical team is able to customize templates to their preferances and finds the integration with our medical services and referral partners seamless. ”
MW

Michelle W.

CEO

“The anesthesia charting for accurate monitoring, the whiteboard feature for inhospitality patient care, and the ability to put in orders and have them be math-checked to reduce potential incorrect dosing.”
AA

Ares A.

RVT

Cons

“Our data migration from cornerstone came over in all the wrong categories and miss labeled support staff as doctors among other things.”
MW

Melissa W.

Hospital administrator

“Inactive patients cannot be found with the basic search function, yet deceased pets cannot be hidden from client's active account.”
NG

Nicole G.

Lead Receptionist

“The process of filling or refilling prescriptions takes too long, and each medication has to be processed separately.”
AT

Ashley T.

Lead CSR

Cons

“Also occasionally, the lag time for the "tagged to" symbol to appear on a patient's chart is slow, so multiple coworkers have started to work on the same patient without realizing it.”
MM

Megan M.

ICU and ECC CVT

“The rest of the PIMs is a little more clunky and the medical records sent to other hospitals are cluttered and a bit harder to interpret.”
JW

Jonah W.

Veterinarian

“Toggling back and forth can cause some time delay when toggling between treatments to fill out discharges.”
AS

Amber S.

Vetereinarian

  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features31
  • API
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Client Management
  • Communication Management
  • Confirmations/Reminders
  • Customer Database
  • Data Import/Export
  • Document Management
  • Document Storage
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • Historical Reporting
  • Imaging and X-rays
  • Inventory Management
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Payment Processing
  • Prescription Processing
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • SOAP notes
  • Self Service Portal
  • Status Tracking
  • Task Scheduling
  • Template Management
  • Third-Party Integrations
  • Treatment Planning
  • Workflow Management
  • Total features41
  • API
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Client Management
  • Communication Management
  • Confirmations/Reminders
  • Customer Database
  • Data Import/Export
  • Document Management
  • Document Storage
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • Historical Reporting
  • Imaging and X-rays
  • Inventory Management
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Payment Processing
  • Prescription Processing
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • SOAP notes
  • Self Service Portal
  • Status Tracking
  • Task Scheduling
  • Template Management
  • Third-Party Integrations
  • Treatment Planning
  • Workflow Management

Integrations

  • Total integrations1
  • Cornerstone Software
  • Covetrus vRxPro
  • IDEXX Neo
  • PetDesk
  • Talkatoo
  • Total integrations4
  • Cornerstone Software
  • Covetrus vRxPro
  • IDEXX Neo
  • PetDesk
  • Talkatoo