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Covetrus vRxPro vs Instinct Science Comparison (2026)

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Good recommendations?

Covetrus vRxPro

Instinct Science

Overview

Prescription Management Software by Covetrus is designed to help vet clinics manage patient prescriptions, compounded medications, and diets. The application enables organizations to streamline patient management, billing, appointment scheduling, and performance tracking operations.

Instinct is the new cloud-based operating system for the modern veterinary hospital: a full electronic medical records and practice management system.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Free

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

196

102

Value for money

Ease of use

Features

Customer support

66%

would recommend this app

4.9

238

217

Value for money

Ease of use

Features

Customer support

97%

would recommend this app

Pros

“Also, allows us to place the RX on file on the client's account and an email is sent letting them know their RX is ready to order. ”

Leanne R.

Practice Manager

“You are able to help the client on our end with just about anything including shipping, orders, autoship etc”

Cheryl M.

CVT

“Writes back to automatically to practice software which decreases workload from staff.”

Zoe L.

Veterinary Assistant and Office Manager

Pros

“We had some confusion when first using the system with processing payments but we quickly worked with the support team and they helped us with a SOP to prevent this problem from happening”

Kelsey O.

RVT

“Our medical team is able to customize templates to their preferances and finds the integration with our medical services and referral partners seamless. ”

Michelle W.

CEO

“The anesthesia charting for accurate monitoring, the whiteboard feature for inhospitality patient care, and the ability to put in orders and have them be math-checked to reduce potential incorrect dosing.”

Ares A.

RVT

Cons

“When we edit a client's rx request, it sends them a notice saying it was declined and then an entirely new rx request is sent to the client.”

Brittany R.

Practice Manager

“Has bugs that occur more often than they should that prevents logging in and prescribing medication as well as writeback.”

Zoe L.

Veterinary Assistant and Office Manager

“We have lost a client over this, and when calling to ask if there was a way to know if it is auto-ship vs. request, I was told that I could look in their previous order to see if it was auto-ship.”

Jamie M.

Practice Manager

Cons

“Also occasionally, the lag time for the "tagged to" symbol to appear on a patient's chart is slow, so multiple coworkers have started to work on the same patient without realizing it.”

Megan M.

ICU and ECC CVT

“The rest of the PIMs is a little more clunky and the medical records sent to other hospitals are cluttered and a bit harder to interpret.”

Jonah W.

Veterinarian

“Toggling back and forth can cause some time delay when toggling between treatments to fill out discharges.”

Amber S.

Vetereinarian