Dealer.com vs Marketing 360

Bitrix24

monday.com

Thryv

Bitrix24 is an all-in-one business management platform that integrates CRM, project management, and collaboration tools in a single workspace. The system offers task management with Kanban boards and Gantt charts, communication features including video calls and chat, plus website building capabilities with ecommerce functionality. Bitrix24 includes HR management tools for employee tracking and workflow automation, all accessible via mobile applications.

monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with a platform that adapts to shifting needs, liberates teams from manual grunt work, and connects teams in a collaborative work space.

Thryv helps small businesses manage CRM, marketing, scheduling, payments, and customer communication from one AI-powered platform designed to automate workflows, improve efficiency, and drive business growth.

Dealer.com is an AI-powered automotive marketing platform that combines websites, advertising, and managed services to help dealerships generate leads, personalize experiences, and improve conversions.

A/B Testing

Activity Dashboard

Activity Tracking

AI Copilot

Automated Scheduling

Behavior Analytics

Campaign Analytics

Campaign Management

Campaign Planning

Campaign Scheduling

Campaign Segmentation

Content Management

Conversion Rate Optimization

Conversion Tracking

Customer Journey Mapping

Customer Segmentation

Customizable Branding

Customizable Forms

Customizable Reports

Customizable Templates

Customization

Dashboard

Drag & Drop

Drip Campaigns

Dynamic Content

Email Management

Email Marketing

Email Templates

Engagement Tracking

For Automotive Dealerships

Forms Management

Generative AI

Interaction Tracking

Inventory Management

Landing Pages/Web Forms

Lead Capture

Lead Generation

Lead Management

Lead Nurturing

Lead Scoring

Live Chat

Marketing Automation

Monitoring

Multi-Channel Marketing

New Car Dealer

Online Forums

Product Catalog

Real-Time Analytics

Real-Time Data

Real-Time Reporting

Reporting/Analytics

Reporting & Statistics

ROI Tracking

Self Service Portal

SEO Management

Service Department

Social Marketing

Social Media Integration

Social Media Monitoring

Social Promotion

Third-Party Integrations

Used Car Dealer

Web Notifications

Website Analytics

Website Integration

Website Management

Dealer.com

Web-based

Marketing Communications Manager

Dealer.com works with everyone we need them to, integrates as needed, and offers a dedicated performance rep to ensure all stays on track.

finance manager

it is a little more costly than other options

IT Manager

The websites look great and are form functioning across multiple different sites, making integration easy for pricing, images, and just about anything you may need. While still giving the customer most of the control.

There are some functions that don't work as intended, but a quick tech support call can get those fixed pretty quickly.

Of all the tech supports it is the easiest to get ahold of someone, and more times than not they can fix your issue over the phone without having to escalate it.

It's easy to use and whatever is not able to be accessed there is a tech support line that's ready to help you.

Customer Support

Integrations

Pricing

Ease of Use

Small Business

Mid-size Business

Large Enterprises

Dealertrack

Brevo

Brevo is a CRM and email marketing solution that helps businesses run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads. Teams can trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs.

Mailchimp

Mailchimp is an email and SMS marketing platform that combines artificial intelligence with marketing automation capabilities. The platform features a drag-and-drop builder, content creation tools, and audience management functions to help businesses design and distribute marketing campaigns across multiple channels.

ActiveCampaign

ActiveCampaign is the AI-first marketing platform built to transform how marketers, agencies, and entrepreneurs work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp. 

owner

My overall experience and marketing 360 I feel like was great as far as customer service, but I did not sign up due to the fact that it was above my knee

Digital Marketing Manager

Customer support is responsive and helpful, making onboarding and issue resolution easier.

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2-Way Messaging

Access Controls/Permissions

Accounting

Accounting Integration

ACH Payment Processing

Advertising Management

Alerts/Notifications

Appointment Management

Appointment Scheduling

Approval Process Control

Archiving & Retention

Attendance Tracking

Audience Targeting

Audio File Management

Audit Management

Automated Publishing

Automated Responses

Automatic Re-ordering

Autoresponders

Auto Update

Backlink Monitoring

Barcode/Ticket Scanning

Behavior Tracking

Billing & Invoicing

Billing Portal

Booking Management

Booth Rental Management

Brand Tracking

Built-in Accounting

Buy Here, Pay Here

Calendar Management

Calendar Sync

Call Reminders

CAN-SPAM Compliance

Cash Management

Catalog Management

Channel Management

Click Tracking

Client Database

Client Management

Client Portal

Client Profiles

Collaboration Tools

Commenting/Notes

Commission Management

Communication Management

Competitive Analysis

Compliance Management

Confirmations/Reminders

Contact Database

Contact Management

Content Library

Content Publishing Options

Contingency Billing

Contract/License Management

Credit Card Processing

Customer Accounts

Customer Database

Customer Engagement

Customer History

Customer Management

Customer Portal

Customer Surveys

Customizable CTAs

Customizable Fields

Customizable Invoices

Data Import/Export

Data Security

Data Visualization

Debit/Credit Card Processing

Design Management

Discount Management

Display Ad Management

Document Classification

Document Management

Document Storage

Some users report that Marketing 360 offers flexible pricing and transparent breakdowns, which they appreciate for accessibility. However, reviewers feel the platform is expensive, and they indicate frustration with confusing structures and recurring fees for unused features.

Value for money

Reviews for Marketing 360 come from a wide variety of industries, including retail (10% of reviewers), construction (9%), and health, wellness and fitness (6%). The most frequent use case for Marketing 360 cited by reviewers is social media marketing (48% of reviewers).

Marketing 360

iPhone

iPad

Android

Zoho CRM

HubSpot Marketing Hub

Issues with call tracking and communication

manager

They stopped communicating and I did not get up to 5 calls after 4 months.

39% of reviewers feel negative about Marketing 360’s call and phone-related features. Users report problems with call tracking accuracy, such as missed or untracked calls, and difficulty reaching support or receiving timely callbacks. Some reviewers mention that communication often breaks down after initial contact, with follow-up calls and customer service responses being inconsistent. Others express frustration with the phone system’s usability and the lack of effective action following phone interactions, impacting their ability to manage leads and resolve issues.

Concerns over value for money

64% of reviewers feel negative about Marketing 360’s handling of money and spending. Users frequently express dissatisfaction with the return on investment, stating that significant expenditures did not yield meaningful results. Reviewers mention feeling misled about where their budget was allocated and report a lack of transparency regarding spending. Some users feel that the company prioritizes collecting fees over delivering value, with several noting frustration over wasted funds, unfulfilled promises, and difficulties obtaining refunds or understanding charges.

High and confusing pricing structure

doTERRA Diamond Wellness Advocate

They nickel and dime you for every little thing on your website, all set up costs thousands and takes MONTHS or longer to be up and running.  

51% of reviewers feel negative about Marketing 360’s pricing. Users frequently describe the platform as expensive, especially for small businesses or startups with limited budgets. Reviewers say the pricing structure is complex and sometimes lacks transparency, with unexpected charges for additional services or content creation. Many users feel that the monthly fees are high relative to the value received, and some express frustration over being locked into costly contracts or paying for features they do not use. The perception of being ‘nickel and dimed’ is a common concern.

Aggressive and misleading sales tactics

35% of reviewers feel negative about Marketing 360’s sales approach. Some users report experiencing aggressive upselling and being promised services or results that were not delivered. Reviewers say sales representatives often overpromise during initial discussions but fail to follow through after contracts are signed. They indicate that reports and recommendations sometimes seem designed to encourage additional purchases rather than improve outcomes. Many users feel frustrated by the lack of transparency and the disconnect between sales promises and actual service delivery.