Covetrus Pulse vs PetDesk

Weave

Covetrus Avimark

ezyVet

IDEXX Neo

Digitail

VitusVet

Compare Covetrus Pulse and PetDesk based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Next-generation cloud-based software that transforms, innovates, and automates the way vets run their practices.

IDEXX Neo is the cloud-based practice software that is intuitive to use, easy to learn and built to make switching simple.

AVImark by Covetrus is an on-premise practice management software designed to help veterinarians and vet hospitals automate and manage finance and administration tasks, such as appointment scheduling, invoicing, budgeting, medical records management, and more.

Meet Covetrus Pulse, the industry’s first all-in-one vOS. With Covetrus AI, save 6+ hours a week*, streamline visits, and auto-generate SOAP notes, all while focusing on delivering exceptional patient care. And it's all at no extra cost!

Accounting

Activity Dashboard

Appointment Scheduling

Billing & Invoicing

Calendar Management

Charting

Client Management

Communication Management

Confirmations/Reminders

Customer Database

Document Storage

E-Prescribing

Electronic Payments

Electronic Signature

Email Reminders

Imaging and X-rays

Inventory Management

Live Chat

Patient Portal

Patient Records Management

Payment Processing

Prescription Processing

Reminders

Reporting & Statistics

Self Service Portal

SMS Messaging

SOAP notes

Status Tracking

Template Management

Third-Party Integrations

Treatment Planning

Covetrus Pulse

Android

Linux

Web-based

Windows

iPad

iPhone

Office Manager 

I love the easy of this program. I love that I can pull up the program on my cellphone if we at a house call or the power goes out at the clinic.

Owner, DVM

We were very impressed with the reporting features, the ease of keeping patient records, and the ease of learning how to use the software. Having gone from no practice software to eVet was seamless.

Office Manager

We have had a lot of issues with the printing, the dymo label printer would just stop working for no reason and the printers would not work from time to time and we had to trouble shoot them a lot.

Manager

The other con would be the inability to store Clients Credit Card numbers, it is high in demand. Printers and label makers are incompatible with Google Chrome - so we often have troubles.

manager

The customer service and trainers have been awesome. We are very happy with software.

Hospital Administrator

The accounting is horrible. It is near unusable to reconcile your daily charges.

Our team was able to easily and quickly catch on to how it works and the intricacies. Love the ability to add or subtract (activate and deactivate) settings and reports, it is very easy.

Practice Manager

We love the fact that eVet is cloud base and has a chat button. We do not have to spend a lot of time on the phone trying to get help with certain issues/situations.

Owner/Veterinarian

Easy to customize and customer support is very helpful and friendly.

Practice Owner

Reporting functionality is terrible. Several of their reports simply don’t work (and they acknowledge this but still have them as an option to select.

owner 

Very easy to use and a lot of helpful features for medical records and client communication. Have tried others and this one is definitely the most user friendly in my opinion.

I love how easy Pulse is to navigate, I feel Pulse is very user friendly.

Hospital Manager

Overall, the transition has been great. It has improved my room turnover time, accuracy of invoices, and integrates with my in-house lab machines.

Owner

Can access from any computer or your smart phone. Been happy with out selection.

Practice owner

Boarding, inventory, and customer service are terrible. The constant changing of the graphics make the product almost unusable.

This is a good product for the money for a smaller practice. We have outgrown it considerably (do not have days in end to work through data spreadsheets).

Veterinarian

Allows us to integrated automated payments for our monthly wellness plan customers. Also love that it's cloud based and accessible anywhere.

Cost per month for the software is very reasonable. It was easy to learn and my whole staff was competent on the platform within days.

Covetrus Pulse screenshot: Covetrus AI auto-generates SOAP notes. Through ambient listening, Covetrus AI auto-generates SOAP notes.

Covetrus Pulse screenshot: Patient's Covetrus AI medical summary is available for easy viewing across devices.

Covetrus Pulse screenshot: A patient's Covetrus AI pre-visit summary shown in Covetrus Pulse.

Covetrus Pulse screenshot: A practice plan shown in Covetrus Pulse.

Freelancers

Large Enterprises

Mid Size Business

Small Business

VitusVet is a cloud-based veterinary practice management software that enables veterinarians and hospitals to manage administrative workflows, client communications, payments, medical records, appointments, and more.

Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Digitail is the leading AI-native, all-in-one platform for modern vet clinics. Trusted by 10,000+, it helps teams work smarter, see 2× more patients, and get home on time — with 15+ AI tools and 30+ integrations.

PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify veterinary clinic’s operations while strengthening client relationships.

Telemedicine

PetDesk

Lead Client Care Representative

PetDesk has been very useful for scheduling appointments and refilling medications, and it has been wonderful for communicating with clients, especially texting.

All the functions are easy to use. My favorite option is the loyalty program and the customer service is outstanding.

I like the ease of use for this product and the awesome app for our clients to use. The team of representatives for this company are stellar.

vet assistant

We have been with this company for a very long time and have seen them progress through the years. I love the dashboard it is simple and easy to maneuver.

Its so nice to be able to give discounts to all of our clients. And we all love being able to see our vaccination records and be able to email and print them off from anywhere.

We are pleased with the automated appointment checks as well as the options for two-way messaging. Clients really like this as well, plus the ability to see pet data on their phone.

The Loyalty Program feature is new to us, but we're growing it every month & our clients are loving it.

Owner, Practice Manager

The texting functionality is great and easy to use. We reach clients by text that we can't reach by phone (or they just don't answer or check voicemails).

Office manager

However, some clients cancel their appointments on accident and we always have to call them to confirm their cancellation anyways.

receptionist

I can not say enough good things about them. Best customer service EVER.

Pet Desk has decreased the number of calls coming in, ability to keep connected with our clients, and a great reminder system.

I like that they handle most of our reminders. I also like the customization options provided for appointment requests.

Veterinary Assistant

It is easy to use and our customers seem to be highly willing to integrate it - especially the younger adults. Our staff enjoys not having to make as many phone calls when following up with clients.

Client Care Manager 

I know you've implemented "valid number" next to client phone numbers but it's still confusing and takes more time to send clients messages.

Business Administrator

We noticed an amazing difference right away in a significant decrease in the number of "no-shows."  Estimating that initially, PetDesk more than paid for itself through this decrease in lost revenue.

I like that PetDesk integrates with our practice management software easily and accurately. Makes appointment confirmations more efficient.

The only thing that we don't like about PetDesk is the limited character count when communicating with clients.

I would say when scheduling an appointment from an owners request, lag time during their response, will cause them to lose that time.

Covetrus Pulse vs PetDesk Comparison (2026)

Covetrus Pulse

PetDesk

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives