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Gingr vs Savvy Pet Spa Comparison (2026)

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Gingr

Savvy Pet Spa

Overview

Made by pet lovers, for pet lovers. Gingr is the top pet-care software. Features include: Pet Parent Mobile App + Portal, Multi-Location Functionality, Online Bookings, Automated Reminders, Marketing Campaigns, Pet Report Cards, Staff Scheduling, In-Depth Reporting.

Savvy Pet is a simple, intuitive, software for pet groomers worldwide. The solution is a business management tool to help improve efficiency & facilitate growth in pet grooming businesses.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

223

158

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

4.6

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

Pros

“I invested hundreds of hours setting up Gingr, manually moving thousands of pre-booked appointments, customizing the system, and training my team.”

Rhonda T.

Owner and Senior Stylist

“Good at maintaining a database of customers, email and contact info, inputting new products and services, different pricing methods”

Maxwell E.

Co-founder

“They’ve recently made changes that they claim are related to Stripe, yet they completely control the processor and all changes are internal.”

Eileen C.

Owner

Pros

“The confirmation and reminder messages is a massive time saver as well as setting reoccurring apps so I don’t have to worry about forgetting to put apps into my diary.”

Rebecca C.

Dog groomer

“The apps are currently being more closely developed however if I had to say anything the only con would be the apps are not as functional as the main system.”

Amy M.

Salon owner

“I love the Automtic reminders as they save me so much time and have reduced my no shows by 100%... couldnt be without it”

Tracey D.

owner

Cons

“they changed all of our customers' SMS text option selection to No without our permission, then denied it even though we have previous backup copy of our database.”

Tiffany T.

job title

“In my opinion, Gingr seems more focused on signing up new customers than supporting the ones already paying them. If they don't have the capacity to answer phones, return voicemails, or resolve business-impacting issues, why continue bringing on more businesses?”

Rhonda T.

Owner and Senior Stylist

“They're happy to collect subscription fees while existing customers are left with unreliable software, disappearing client records, and customer support that is effectively nonexistent.”

Rhonda T.

Owner and Senior Stylist

Cons

“There is absolutely no reason to have the need for you client to pre confirm any appointment more than the one that is coming up and I was absolutely shocked this function even exited, could you imagen getting 12 emails from a business asking to to pre confirm all your appointments, especially from an email address that you had never heard of, my mind was blown, I advised them they needed to change this function so it won’t happen to any one else, their response was it was my fault because I hit the create and confirm button instead of the just create button, the create button was not working because it was unresponsive”

Jayne G.

Owner

“so it was randomly creating appointments where they shouldn’t be and blocking out the wrong time, there are so may bugs in the system it’s is unbelievable and the customer service is awful, their answer to everything is to try and blame you for the system faults and have not intentions of fixing anything. ”

Jayne G.

Owner

“Sometimes I feel like I am having to do a few things to get what I want achieved instead of just the one to get straight there, meaning some options end up being more complicated than they need to be.”

Georgia C.

Director