Gingr Pricing, Features, Reviews & Comparison of Alternatives

Gingr

Pet daycare, boarding, kennel & grooming business software

4.83/5 (139 reviews)

Gingr overview

Gingr is a reservation software for pet daycare, boarding, training & grooming businesses, offering pet, client & employee management, marketing, & POS features. With the aim of providing an all-in-one management solution to pet services, Gingr integrates reservations, calendars, client profiles, payment processing, customer engagement and more.

By giving users the tools to create a customized and branded landing page and client portal, Gingr permits businesses to hand over control to their customers in the form of online reservation forms. Forms can be fully personalized and customers can make their reservation requests directly through the client portal, for approval within the Gingr system.

In order to increase organization, Gingr creates customer and pet profiles with practical information, images, vaccination details, incident report cards, reservations and booking history. With integrated email, fax and SMS tools, businesses can contact and send updates and automatic reminders to their customers within the system, and keep a record of all communication. Gingr also acts as a POS for processing credit card payments and includes e-signature, automatic receipt sending and barcode scanning functions for easy record-keeping.

In order to aid with employee management, Gingr offers an in-built time-clock, team calendars, to-do lists, daily checklists and commission reports so that all team members have full visibility on activity and understand their tasks.
gingrapp.com

Pricing

Starting from
$80/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Gingr screenshot: Create report cards for customers based on behaviorDo more of what you love!Gingr screenshot: Bulk upload and tag pictures of customers' petsGingr screenshot: Manage appointments from the built in calendar with color coding for ease of understandingGingr screenshot: Manage employee tasks and see real-time updates of jobs from the dashboardGingr screenshot: Create profiles for dogs including the most important information for the businessGingr screenshot: Customers can make reservations online by completing a form through the client portalGingr screenshot: Utilize Gingr's POS functionality with shopping cart, credit card payment, coupon application and barcode scanning featuresGingr screenshot: Use Gingr's lodging calendar tool to schedule reservations with the drag-and-drop function

Gingr reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.6
  4.8
  4.8
Anonymous

An EXCELLENT Decision - Gingr Continue to Impress Me!

Used daily for 1-2 years
Reviewed 2018-11-28
Review Source: Capterra

I love how I can keep a good eye on everything that's happening within our facility from wherever I am. With the tools in Gingr we've restructured our daycare rates and packages and have seen an overall increase of 25% in daycare revenues. It's a tighter system than the one we had before, and revenues don't fall through the cracks as with the old system. It's so easy to customize in so many ways. The manner in which they strive to add additional features and make existing ones even more usable continues to impress me. Built in communication tools are everywhere so that all the information is readily available for whoever needs access to it. It's state of the art and they strive to keep it so.This is so much more than just a reservation and POS system. It's a very comprehensive program that facilitates excellent communication, organization, and streamlines processes. If they haven't thought of it yet, they likely will, as they continue to add features as fast as they can think of and integrate them within the program. I was skeptical at first about tech support being entirely online, and that's proven to work very well. They excel at customer service and have been very responsive to the handful of requests I've made for features. The integrated tip feature has increased employee tips tenfold to the point they're a significant contribution to our employee's paychecks.

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steve livaja

Gingr from day one

Used daily for 2+ years
Reviewed 2018-11-27
Review Source: Capterra

Overall, it has been a positive experience and I can say that as an early adopter of the software before it was improved to where it is now. Yes, there was growing pains, but the support team helped us through every issue until we rarely need to ask for help. There is also a vibrant community on FB. What I would like that I haven't seen is a way to see how other businesses are using Gingr. Some way to snapshot other peoples' processes to see if we could improve ours.- the people behind the product are very responsive, especially the support team. Chat support has answered every question we have ever posed and on many occasions have gone above and beyond by following up with additional information and support after the initial contact - the software has a good amount of flexibility and customization to tailor it to the business rather than change business procedures to adapt to the software - frequent updates and improvements to the software - good knowledge base with lots of video reference. In fact, on many occasions the great support team has made custom videos to show me how to do something

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Barry ODea

Searching for clients, tip report

Used daily for 2+ years
Reviewed 2019-01-09
Review Source: Capterra

Fantastic system is great to work with easy to search, everything's in front of you I love how you can put employee notes I love how we can put incident reports I love how we can upload pictures I think your is system is awesome overall I give it a big fat 10 hands down the best if I could give you better than a 10 I would please work on the tips.Ginger is fantastic for searching for clients it's a great system we have now been using it for 2 years we deal with a 150 dogs on a daily basis it always run smoothly it's easy for the customers with check outs to have their cards on file was fantastic they're not fumbling for their card anymore or running outside to get their credit card there's so many good features about Ginger I'm really not sure which ones to touch bases on, I thank you guys for an awesome system. Keep up the great work Thank You for everything.

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Sue Mullins

We can not say enough good things about Gingr! Best. Decision. Ever.!!!

Used daily for less than 6 months
Reviewed 2018-03-27
Review Source: Capterra

Saved time and money immediately! Their customer service is outstanding! We absolutely LOVE Gingr!Our favorite part of Gingr is the ease of use along with outstanding customer service! We switched software after 8 years in business and a customer base of over 6000. It was an extremely scary thought since we were using the same software since day one. The prep did not happen in a day by any means but I will say Gingr has it laid out extremely well in a step by step "to-do list" that made it fool proof. Follow all the steps, watch and read the help articles and it will pay off when it comes time to transfer your information over. We were using not only a software that had ZERO customer support but also had limited reports and functions. Our customers LOVE that they can interact with the system, set up reservations and view their account on their own time. Every process in our day to day activities were streamlined saving us time and money immediately. Training our employees was simple and it was fun seeing how excited they were to dig deeper and explore new ways to do tasks. Our incoming phone calls have now been reduced, which was our hope, since the customers can do more on their own such as buying packages and making reservations. Lets talk ink and paper...the savings on this alone makes Gingr more then worth it. Also, the credit card system is outstanding along with the emailed report cards and receipts. I researched different software systems for 2 years and I definitely made the right choice with Gingr! If you are considering switching, look no further!

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Richard Beaubelle

Wonderful Custom Software For Our Insdustry

Used daily for 6-12 months
Reviewed 2019-01-10
Review Source: Capterra

Originally we were a pen-and-paper business, and we were doing well. With Gingr we are able to do even better. I was surprised at how much more information we have about our clients, our business and so forth. The entire business is much more precise- we can set more accurate goals, predict more accurately our future revenue, and take reservations much further in advance. With online registration and a unified, simple way of receiving information we have been able to be more agile as well- capturing business from out-of-town clients that other daycares in the area have to pass up because they have no system of getting owners to sign agreements while they live in other states, etc. Gingr won't make or break your business, but it does make running a doggy daycare much easier, and gives you a wide suite of tools to use in order to make that happen.Being a browser-based tool makes using Gingr easy from any device. Because we don't need to install software, our computers are now Chromebooks which are much cheaper than a full laptop. I can check on the business from my phone, when I'm at home, on vacation or even just in an inconvenient area of the building. I also really like that you can easily send out a marketing email to targeted customers within the software- no need to fuss with Mailchimp when I can just shoot an email to whichever customer group I want to target (been to see us within 6 months, hasn't been in to see us in 6 months, new clients, older clients, etc).

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Gingr pricing

Starting from
$80/month
Pricing options
Free trial
Subscription
View Pricing Plans

We offer three convenient pricing tiers, depending on your needs:
________________________

Grooming & Training:
$80 per month (billed annually), or $89 per month (month-to-month)
1-time startup payment: $100
_________________________

Daycare & Day Services:
$107 per month (billed annually), or $119 per month (month-to-month)
1-time startup payment: $100
_________________________

Pet Resort:
$134 per month (billed annually), or $149 per month (month-to-month)
1-time startup payment: $200

Gingr features

API
Activity Tracking
Automatic Reminders
Billing & Invoicing
Client Portal
Document Storage
Electronic Payments
Inventory Management

Accounting Integration (58 other apps)
Activity Dashboard (87 other apps)
Automatic Notifications (75 other apps)
Calendar Management (73 other apps)
Customizable Reporting (64 other apps)
Data Import/Export (55 other apps)
Inventory Tracking (60 other apps)
Invoice Management (91 other apps)
Quote Management (55 other apps)
Reporting & Statistics (99 other apps)
Search Functionality (61 other apps)
Third Party Integration (73 other apps)

Additional information for Gingr

Key features of Gingr

  • Photo management
  • Email confirmation
  • Customer management
  • Pet birthday tracking
  • Veterinarian list maintenance
  • Pet grooming
  • Facility management
  • Real time online appointments
  • eReceipts
  • Access control
  • Accounting management
  • Activity logging
  • API availability
  • Automated scheduling
  • Automatic backup
  • Automatic reminders
  • Availability indicator
  • Availability management
  • Barcode scanning
  • Barcode support
  • Behavior tracking
  • Billing & invoicing
  • Booking management
  • Call reporting
  • Client database
  • Client portal
  • Continuous backup
  • Credit card processing
  • Custom forms
  • Custom landing pages
  • Customer activity reporting
  • Customizable templates
  • Digital signature
  • Document storage
  • Drag & drop interface
  • Electronic payments
  • Electronic signature capture
  • Email alerts
  • Email marketing
  • Employee management
  • Employee time clock
  • Event calendar
  • Event triggered email
  • Feedback collection
  • Filtered views
  • Gift card system
  • Image library
  • Inventory control
  • Landing page templates
  • Online booking integration
  • Order approval
  • PCI DSS compliance
  • POS
  • Recurring tasks
  • Remote access
  • Security & encryption
  • SMS marketing
  • Surveys & feedback
  • Route management
  • Tagging
  • Team calendars
  • Time clock integration
  • Vaccination reminders
View All Features

Benefits

Utilize Gingr’s barcode support for easy tracking of sales and inventory management. Gingr can also provide custom barcode key-tags for customers to offer loyalty rewards or discounts.

Target inactive customers using Gingr’s email marketing tool. Users can target specific user segments, such as those who haven’t made any recent reservations, with timely email or SMS advertising campaigns.

Gain business insight with reports on finances and staff commission which can be transferred to accounting software. Users can also generate reports on feeding, medication and weight which can be emailed to customers and printed or downloaded as an excel file.

Ensure that no appointments are missed or forgotten with SMS and email auto-confirmations and reminders. With Gingr, users can also generate and deploy automatic post check-out surveys to gain client feedback.

Enable POS services such as credit card processing, e-signature, inventory management, customized coupon systems and automatically email receipts. Customize pricing rules for late check-out, peak holiday times etc.