GorillaDesk vs FieldRoutes

Briostack

RealGreen

FieldRoutes

Finally, a field service software solution that makes life easier and delivers all the features you need without all the hassle. Acquire more customers, simplify your process, get paid on time, and track your results with FieldRoutes automation tools. Leave your competition in the dust and achieve

Briostack is all-in-one field service software for pest control and lawn care. Automate recurring fertilization, weed control, and pest jobs. Schedule, invoice, optimize routes, and run your business paperless—with easy mobile tools and customer engagement built in.


The automated and integrated RealGreen system was created with the green sector in mind. You can cut expenditures by 5% by implementing RealGreen solutions. We'll support you in becoming more productive, working more quickly, and supporting your company's growth in the face of competition.

Owner

The ease of use and how everything is built specifically for service businesses.

service manager

Customer service used to solve issues quickly.

Run a Pest Control company? Organize your operations, empower your team, and impress your customers with just a few clicks. Get started with a 14-day FREE trial today.

Accounting Integration

Activity Tracking

Alerts/Notifications

Appointment Scheduling

Automated Scheduling

Barcode/Ticket Scanning

Billing & Invoicing

Booking Management

Calendar Management

Chemical Usage Tracking

Client Portal

Communications Management

Contact Database

Contract/License Management

Credit Card Processing

Customer Database

Customer History

Customer Management

Customer Portal

Customizable Forms

Customizable Templates

Data Import/Export

Debit/Credit Card Processing

Dispatch Management

Drag & Drop

Electronic Forms

Electronic Payments

Electronic Signature

Email Management

Employee Management

Estimating

File Storage

Fleet Management

For Lawn Care

For Pest Control Companies

For Plumbing Industry

Geographic Maps

Image Capture

Inspection Checklists 

Inventory Tracking

Invoice Management

Job Management

Job Scheduling

Job Tracking

Location Tracking

Maintenance Scheduling

Mobile Access

Mobile App

Mobile Signature Capture

Online Payments

Payment Collection in the Field

Payment Processing

Pest Activity Tracking

Pesticide Usage Tracking

Property Layouts

QuickBooks Integration

Quotes/Estimates

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Recurring Invoicing

Recurring Orders

Reminders

Reporting/Analytics

Reporting & Statistics

Route Optimization

Routing

Scheduling

Service History

SMS Messaging

Task Scheduling

Technician Management

Third-Party Integrations

Workflow Management

Work Order Management

Some users say GorillaDesk offers good value for money for startups due to its affordability and included features. Reviewers appreciate its cost-effectiveness, but some users report rising costs with added users and challenges for international businesses.

Value for money

By industry, GorillaDesk reviewers are most commonly professionals in consumer services (41%). The most frequent use case for GorillaDesk cited by reviewers is pest control (89% of reviewers).

GorillaDesk

Web-based

iPhone

iPad

Android

Windows

Chromebook

PestPac

Jobber

Housecall Pro

Fieldwork

Skimmer

Basic

Growth

Being able to handle calls, texts, and web inquiries automatically 24/7—while still capturing leads and booking jobs—has taken a lot of pressure off our office and helped us close more work without adding staff.

The mobile app is a big plus—our techs can handle jobs, notes, and payments in the field without slowing down.

Office Manager

Our only suggestion would be to enhance the scheduling options by allowing for 2-hour service windows.

It has significantly cut down on admin time and keeps our operations running efficiently day-to-day.

We’ve been in this business for over 15 years and we have used Pest pack and brio stack and neither compare to the ease and functionality of gorilla desk.

Owner Operations

Its been fantastic , we've been able to compete with any global company using there easy to use software

Well, we’re a small company so I have to pay $99 instead of $50 and the only thing I use that upgrade it is documents

owner

Designer

Thanks to the Gorilla desk, we were able to gather all our work in one place and manage it from there.

Owner commerical pesticide applicator

Could use more general documents and chancing service address easily when selecting the wrong address

User-friendly and constant updates are just a will-made app for the phone and great software for the desktop.

They are adding new features but never solving problems on the core function of the software.

There are several small issues that on their own are not a big deal but they are never solved, so they have stacked up.

So, I have to go back to old notes to copy any past over and over.

General Manager 

The mobile functions like adding documents is really easy.

There is some slowness and occasional crashing, but very minimal.

Now they tell me that the problems can not be reproduced on their end.

Pest Control / Owner

Need more administrative permission on the phone app.

The best short statement I can make to describe my impression with GorillaDesk at this point, would be to say that all of the other competing software packages I've used before seem to be designed around what works for the software company, whereas GorillaDesk is designed with what makes sense for the end user in mind, and what is convenient for them, whether technicians, managers, sales, or dispatch.

Branch Manager

The team over there was quick to call me and assist me with help

Great software, easy to use, process payments and manage my customer base both from the mobile app when I am out in the field to at my computer.

Good customer service is really good if you need help they’re quick to respond

Owner operator

When I make a customer account and enter a job in the field, it doesn’t show up right

Owner 

I like the the Chemical used and locations are on the work orders and invoices.

Owner/operator

I wish that the customer history was on the same page as the current job.

Owner/Operator

The customization really helps me make it my own.

I wish there was more reporting on my active services to see my companies overall book value

Sometimes you run into a situation where what you used, or where you used it, or how you used it, aren't easily described by the choices available, although I am aware you can customize them from the desktop, but some of the more obscure ones you wont realize until they are encountered.

Even when my online help got sick and was unable to be available for the appointment, the lady that  answered the phone was able to step right in on a moments notice.

I am able to sync GorillaDesk with quickbooks online and my bank account so it all works together very nice.

Multiple Titles

Ease of use; ability to bar code items to keep track of items;  the ability to collect & utilize data, as well as keeping track of technicians on the job.  

It's easy to use, operates smoothly, any tune I have a questions support is fast to respond.

The few small problems that I’ve had have been corrected quickly.

Only thing I can say as of know is the mobile app.

I would to see the ability of sending out a company news letter to all my current customer via email.  

Excellent help, training and tips integrated into the software and someone has been available immediately when I've needed more specific help.

coach 

the organization of schedules, how much it facilitated, increased productivity and time savings

Vice President 

Features that are beneficial are ease of use, tech support, scheduling, estimates and work orders.

Need a better way to add the delusion rate to my paperwork.

Customer service is definitely a high priority.

Instead of going into edit invoice to add signature.

CoOwner

Saving a ton of time in the office and invoices are being paid alot faster

Phone Support

Customer Support

Bugs and Issues

Staff Management

Training and Learning Curve

Paperless Documentation

Small Business

Mid-size Business

Freelancers

Some users say GorillaDesk offers good value for money, especially for startups and smaller operations, highlighting its affordability and the range of features included in lower-tier plans. Reviewers appreciate that the software is cost-effective compared to competitors and easy to use. Some users report that the pricing structure allows for business growth, but others feel costs increase quickly when adding users or schedules. Some reviewers find the Pro version expensive and wish more features were available in the cheaper plan. Some users indicate that pricing in US dollars can be challenging for international businesses.

PestPac is a cloud-based software for pest control businesses which covers scheduling, routing, dispatching, materials management & tracking, billing, and more

Run a field-service company? Organize your operations, empower your team, and impress your customers with just a few clicks. Get started with a 14-day FREE trial today.

I have been a customer for 5 years now because I like the software, but I'm at the point where I am fed up with not feeling like a priority.   When issues come up be ready to wait for days, weeks, and even months for a solution.  

Did not care for the service proposals on the lawn programs as it was as very confusing for the customer and any changes would cost over a hundred dollars per hour

They will always respond to emails, typically within a day or two, but the help there is laughable.  

Partner/ COO

Customer communications are all very professional and visually appealing  and lend credibility to my company.

Run a lean, mean, pest-fighting machine with commercial, residential, and multi-unit operations software and integrated marketing that makes life easier. Earn more business, simplify your process, get paid promptly, and track your results with automation tools that help your business grow quickly.

Activity Dashboard

Timesheet Management

By industry, FieldRoutes reviewers are most commonly professionals in consumer services (45%). The most frequent use case for FieldRoutes cited by reviewers is pest control (93% of reviewers).

Users and use cases

Reviewers indicate that FieldRoutes offers good value for money compared to previous software, and some users appreciate improvements in cash flow and ROI. However, some reviewers find it expensive, report hidden costs, and dislike limited pricing transparency.

FieldRoutes is a pest control tool offering key features such as billing and invoicing, scheduling, mobile access, and routing, among others.

Frequent bugs and delays

Operations Manager

These aren't small glitches either, they are major issues with the system that make parts of it unusable.

74% of reviewers feel negative about the software’s bugs and issues. Users report that recurring glitches, crashes, and system freezes disrupt daily operations and sometimes halt business activities. Some reviewers say that resolving technical problems often takes days or even weeks, leading to frustration and lost productivity. Reviewers indicate that customer support is slow to address tickets, and communication about fixes is often lacking. They find that persistent technical problems make certain features unusable and create additional workarounds for their teams.

Supports business expansion

However, once we had things in place, it has helped us grow and succeed in ways we didn't think were possible.

Reports are awesome for enabling us to see the growth in so many ways!

89% of reviewers feel positive about the software’s impact on business growth. Users think the platform’s extensive customization options help them adapt processes as their company evolves. Some reviewers say the organizational tools and reporting features provide insights that enable them to identify profit opportunities and track progress. Reviewers appreciate that the software grows alongside their business, supporting both innovation and scalability. They find that the system’s flexibility and continuous updates help them stay competitive and manage increased complexity as their operations expand.

Comprehensive feature set

There are so many features available to use and the "Tips & Tricks" webinars truly help you to learn how to utilize these features to suit your company's needs.

83% of reviewers feel positive about the software’s features. Users think the platform offers a wide array of built-in tools that streamline daily operations, such as billing, scheduling, and reporting. Some reviewers say they value the inclusion of advanced and customizable features without extra charges, making the system adaptable to their unique business needs. Reviewers appreciate the user-friendly interface and the abundance of guides and webinars, which help them maximize the platform’s capabilities and reduce manual workload.

Currently I have been locked out of my account for 3 days due to a bad card on file, and even though I paid the balance in full the second I was locked out, they have made no effort to get me back into my account to run my business, which has been on hold for three days now.  

Owner/manager

This company ignores customers, misplaces information, acts as if they don’t know what’s going on, has a revolving door of employees, runs in circles (and runs you in circles as well) and somehow expects you to pay cancellation fees when you’re out of contract length.

Pest control operations run pretty smooth.

GorillaDesk vs FieldRoutes Comparison (2026)

GorillaDesk

FieldRoutes

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives